Are there any other resources that you're trying to reach that you could try tracing to? Traceroutes and pings to Microsoft destinations are often misleading, as they tend to filter ICMP messages pretty aggressively. --j On Mon, Nov 5, 2012 at 11:01 AM, Michael Conway <MConway@pakoinc.com> wrote:
Sorry about my lack of information.
Here is a tracert
C: >tracert www.microsoft.com
Tracing route to lb1.www.ms.akadns.net [64.4.11.42]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms gateway-building-1.company.com [10.0.0.254]
2 1 ms 6 ms 6 ms 209-177-51-217.mcleodusa.net [209.177.51.217]
3 * * 49 ms 209-177-51-217.mcleodusa.net [209.177.51.217]
4 * * * Request timed out.
5 * * * Request timed out.
6 25 ms 52 ms 51 ms 209-254-120-76.ip.mcleodusa.net [209.254.120.76]
7 64 ms 50 ms 51 ms 209-254-120-76.ip.mcleodusa.net [209.254.120.76]
8 36 ms 25 ms 66 ms 207.10.207.28
9 29 ms 32 ms 27 ms ge-3-1-1.chcgilcph0vcr01.paetec.net [66.155.191.129]
10 33 ms 27 ms 27 ms ge-2-0-0.chcgilcph0vig01.paetec.net [66.155.191.105]
11 135 ms 220 ms 210 ms 4.71.250.33
12 26 ms 31 ms 35 ms ae-2-52.edge4.chicago3.level3.net [4.69.138.166]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
From: Michael Conway Sent: Monday, November 05, 2012 1:49 PM To: 'outages@outages.org' Subject:
Hi,
I am new to this list. Currently having latency issues with our internet connection.
We are a Windstream customer in Northeastern Ohio. I am unable to get through to Windstream’s support.
Anyone hear of any issues that might be causing this?
Thanks
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