When I was working in "corporate America" we called it "blame-storming" -----Original Message----- From: Bruce Orcutt via Outages [mailto:outages@outages.org] Sent: Thursday, January 15, 2026 12:48 PM To: Outages (Planned & Unplanned) Reporting Cc: Ethan O'Toole; David Belson; Bruce Orcutt Subject: [Outages] Re: [EXTERNAL] Re: Comms outages / Verizon+? if it follows how it when I was at VZW, will be a giant conference call, techies from most departments even remotely involved, then management up to the VP (or above) level, then techies get to sit on their hands while its a giant finger pointing fest by the higher ups, yelling at each other, nothing getting accomplished, while the techies try to message eachother and find the real root cause. even once the root cause is found, the yelling will continue as to who's part of the org deserves "blame". seemed to happen like clockwork on any major outage. (big caveat: this was over a decade ago now). Bruce Orcutt UTSA Libraries: Systems (210) 458- 6192 ________________________________ From: David Belson via Outages <outages@outages.org> Sent: Thursday, January 15, 2026 12:00:16 PM To: Outages (Planned & Unplanned) Reporting <outages@outages.org> Cc: Ethan O'Toole <ethan@757.org>; David Belson <dbelson@cloudflare.com> Subject: [EXTERNAL] [Outages] Re: Comms outages / Verizon+? **EXTERNAL EMAIL** This email originated outside of The University of Texas at San Antonio. Please exercise caution when clicking on links or opening attachments. https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.techradar.com%2Fnews%2Flive%2Fverizon-outage-january-2026&data=05%7C02%7Cbruce.orcutt%40utsa.edu%7C947fc11ad0c24083140a08de546f4e5a%7C3a228dfbc64744cb88357b20617fc906%7C0%7C1%7C639041034238563238%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C80000%7C%7C%7C&sdata=%2F%2BpSKPC3Xxf3YOcxWGjwf7gEQkEMVMqNB%2FwCtYvfFBs%3D&reserved=0<https://www.techradar.com/news/live/verizon-outage-january-2026> January 15, 2026 at 12:35 PM In a statement to TechRadar, Verizon is shedding some light on the over 8-hour outage yesterday, January 14, 2026, that affected many of its customers across the United States. The outage was caused by a software issue, and Verizon is conducting a full investigation into the cause. Furthermore, Verizon notes that this wasn't a cyberattack: "As of now, there is no indication that this was a cyber security issue." Here's the full statement from a Verizon spokesperson to TechRadar: *"This was a software issue and we are conducting a full review of what happened. As of now, there is no indication that this was a cyber security issue."* On Jan 15, 2026 at 11:25:22 AM, Ethan O'Toole via Outages < outages@outages.org> wrote:
Competency Crisis
According to this article, "Verizon has not revealed the cause behind the outage."
https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww. cnn.com%2F2026%2F01%2F14%2Ftech%2Fverizon-outage-impacting-tens-of-tho usands&data=05%7C02%7Cbruce.orcutt%40utsa.edu%7C947fc11ad0c24083140a08 de546f4e5a%7C3a228dfbc64744cb88357b20617fc906%7C0%7C1%7C63904103423859 2271%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwM CIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C80000%7C%7C%7C&s data=yTDZX4CnFyNckx9s%2BsJdPd4rZrzgFQ1sWOJqEj2fUXk%3D&reserved=0<https ://www.cnn.com/2026/01/14/tech/verizon-outage-impacting-tens-of-thousa nds>
Thanks,
John
[signature_1786569038]
John Stuppi
Engineering Program Manager – Incident Response
CISSP #25525
CCIE, Security #11154
[signature_773777294]
Security & Trust Organization
Cisco Systems, Inc.
jstuppi@cisco.com<mailto:jstuppi@cisco.com>
Mobile: +1 732 319 3886<tel:+17323193886>
Cisco.com<https://nam11.safelinks.protection.outlook.com/?url=http%3A% 2F%2Fwww.cisco.com%2F&data=05%7C02%7Cbruce.orcutt%40utsa.edu%7C947fc11 ad0c24083140a08de546f4e5a%7C3a228dfbc64744cb88357b20617fc906%7C0%7C1%7 C639041034238610371%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIl YiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C8 0000%7C%7C%7C&sdata=GrJJqaF6lKlRgHa6EMAS1LINdzJAMHZggHi8i%2F6RT8M%3D&r eserved=0<http://www.cisco.com/>>
[cidimage003.gif@01D977FE.D040DA90]
Think before you print.
This email may contain confidential and privileged material for the sole use of the intended recipient. Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender by reply email and delete all copies of this message.
Please click here< https://nam11.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.c isco.com%2Fc%2Fen%2Fus%2Fabout%2Flegal%2Fterms-sale-software-license-a greement%2Fcompany-registration-information.html&data=05%7C02%7Cbruce. orcutt%40utsa.edu%7C947fc11ad0c24083140a08de546f4e5a%7C3a228dfbc64744c b88357b20617fc906%7C0%7C1%7C639041034238627349%7CUnknown%7CTWFpbGZsb3d 8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiT WFpbCIsIldUIjoyfQ%3D%3D%7C80000%7C%7C%7C&sdata=A3KVnRrING295RUhPdm%2Bg slovMJnvikXc7IngVEfWcQ%3D&reserved=0><http://www.cisco.com/c/en/us/abo ut/legal/terms-sale-software-license-agreement/company-registration-in formation.html> for Company Registration Information.
From: rossano--- via Outages <outages@outages.org>
Date: Thursday, January 15, 2026 at 09:06
To: 'Outages (Planned & Unplanned) Reporting' <outages@outages.org>
Cc: 'Dennis - LTI Support' <dmburgess@linktechs.net>, rossano@rossanoferraris.com <rossano@rossanoferraris.com>
Subject: [Outages] Re: Comms outages / Verizon+?
Does anybody know what was the real root cause?
-----Original Message-----
From: Dennis - LTI Support via Outages <outages@outages.org>
Sent: giovedì 15 gennaio 2026 13:47
To: Outages (Planned & Unplanned) Reporting <outages@outages.org>
Cc: Dennis - LTI Support <dmburgess@linktechs.net>
Subject: [Outages] Re: Comms outages / Verizon+?
Zero loss of Verizon here in STL.. Just a FYI.
-----Original Message-----
From: Andy Jabbour via Outages <outages@outages.org>
Sent: Wednesday, January 14, 2026 12:46 PM
To: outages@outages.org
Cc: Andy Jabbour <andy@gate15.global>
Subject: [Outages] Comms outages / Verizon+?
Open source: Verizon is down, with many users seeing 'SOS' - here's
everything we know about this outage
https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww. techradar.com%2Fnews%2Flive%2Fverizon-outage-january-2026&data=05%7C02 %7Cbruce.orcutt%40utsa.edu%7C947fc11ad0c24083140a08de546f4e5a%7C3a228d fbc64744cb88357b20617fc906%7C0%7C1%7C639041034238643914%7CUnknown%7CTW FpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIs IkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C80000%7C%7C%7C&sdata=G6O6T%2FQv5Vvt H2kZe1XcwOGPkt31KzzU3Hge9bMwgfg%3D&reserved=0<https://www.techradar.co m/news/live/verizon-outage-january-2026>
Talk of it being more broad.
- andy
______________________________________________
Outages mailing list outages@outages.org Sign up for an account
https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Flist s.outages.org%2Faccounts%2Fsignup%2F&data=05%7C02%7Cbruce.orcutt%40uts a.edu%7C947fc11ad0c24083140a08de546f4e5a%7C3a228dfbc64744cb88357b20617 fc906%7C0%7C1%7C639041034238660393%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1 hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUI joyfQ%3D%3D%7C80000%7C%7C%7C&sdata=ECmErOVpkg7uDH2s33zMyfIeN%2FYEDwH%2 FyNNii%2B%2FXgQE%3D&reserved=0<https://lists.outages.org/accounts/sign up/>
To subscribe send an email to outages-join@outages.org To unsubscribe send
an email to outages-leave@outages.org To contact the list owners
outages-owner@outages.org Archives
https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Flist s.outages.org%2Farchives%2Flist%2Foutages%40outages.org%2F&data=05%7C0 2%7Cbruce.orcutt%40utsa.edu%7C947fc11ad0c24083140a08de546f4e5a%7C3a228 dfbc64744cb88357b20617fc906%7C0%7C1%7C639041034238676827%7CUnknown%7CT WFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiI sIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C80000%7C%7C%7C&sdata=t0juo84s9LPM5 ogcbh54eK5c2OIFKyPHIDEF6y6K4Lo%3D&reserved=0<https://lists.outages.org /archives/list/outages@outages.org/>
Thank you for using Outages Lists! For post outage discussion, please
redirect to outages-discussion@outages.org
______________________________________________
Outages mailing list outages@outages.org Sign up for an account
https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Flist s.outages.org%2Faccounts%2Fsignup%2F&data=05%7C02%7Cbruce.orcutt%40uts a.edu%7C947fc11ad0c24083140a08de546f4e5a%7C3a228dfbc64744cb88357b20617 fc906%7C0%7C1%7C639041034238696388%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1 hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUI joyfQ%3D%3D%7C80000%7C%7C%7C&sdata=5AZ3Oy%2B0E6DfxP415B9ZXCo2ghMc5lRaC 34wSV4BpAE%3D&reserved=0<https://lists.outages.org/accounts/signup/>
To subscribe send an email to outages-join@outages.org To unsubscribe send
an email to outages-leave@outages.org To contact the list owners
outages-owner@outages.org Archives
https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Flist s.outages.org%2Farchives%2Flist%2Foutages%40outages.org%2F&data=05%7C0 2%7Cbruce.orcutt%40utsa.edu%7C947fc11ad0c24083140a08de546f4e5a%7C3a228 dfbc64744cb88357b20617fc906%7C0%7C1%7C639041034238714495%7CUnknown%7CT WFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiI sIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C80000%7C%7C%7C&sdata=T1RDafLYG3kMB %2B%2FvpEYFLXiVnyTJ%2F5MDAW%2Fpvb6m8WE%3D&reserved=0<https://lists.out ages.org/archives/list/outages@outages.org/>
Thank you for using Outages Lists! For post outage discussion, please
redirect to outages-discussion@outages.org
______________________________________________
Outages mailing list outages@outages.org
Sign up for an account https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Flist s.outages.org%2Faccounts%2Fsignup%2F&data=05%7C02%7Cbruce.orcutt%40uts a.edu%7C947fc11ad0c24083140a08de546f4e5a%7C3a228dfbc64744cb88357b20617 fc906%7C0%7C1%7C639041034238732266%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1 hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUI joyfQ%3D%3D%7C80000%7C%7C%7C&sdata=j8RPIcDNCJe6W4nXqgrKXGv29TgiSF6xuVS Yfgy8gU0%3D&reserved=0<https://lists.outages.org/accounts/signup/>
To subscribe send an email to outages-join@outages.org
To unsubscribe send an email to outages-leave@outages.org
To contact the list owners outages-owner@outages.org
Archives https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Flist s.outages.org%2Farchives%2Flist%2Foutages%40outages.org%2F&data=05%7C0 2%7Cbruce.orcutt%40utsa.edu%7C947fc11ad0c24083140a08de546f4e5a%7C3a228 dfbc64744cb88357b20617fc906%7C0%7C1%7C639041034238749771%7CUnknown%7CT WFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiI sIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C80000%7C%7C%7C&sdata=5wQvqw%2FBLZo 0Y0n0yE0UqQdx6pfHLcDln2y7nRXx3VU%3D&reserved=0<https://lists.outages.o rg/archives/list/outages@outages.org/>
Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
______________________________________________
Outages mailing list outages@outages.org
Sign up for an account https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Flist s.outages.org%2Faccounts%2Fsignup%2F&data=05%7C02%7Cbruce.orcutt%40uts a.edu%7C947fc11ad0c24083140a08de546f4e5a%7C3a228dfbc64744cb88357b20617 fc906%7C0%7C1%7C639041034238766593%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1 hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUI joyfQ%3D%3D%7C80000%7C%7C%7C&sdata=nMTmedN561mN18M%2B5ss1HJT%2FXktsh1D pfpzjGUIKgAs%3D&reserved=0<https://lists.outages.org/accounts/signup/>
To subscribe send an email to outages-join@outages.org
To unsubscribe send an email to outages-leave@outages.org
To contact the list owners outages-owner@outages.org
Archives https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Flist s.outages.org%2Farchives%2Flist%2Foutages%40outages.org%2F&data=05%7C0 2%7Cbruce.orcutt%40utsa.edu%7C947fc11ad0c24083140a08de546f4e5a%7C3a228 dfbc64744cb88357b20617fc906%7C0%7C1%7C639041034238783193%7CUnknown%7CT WFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiI sIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C80000%7C%7C%7C&sdata=BdVXkPFyK73Wn %2F4d%2FWpP8j%2BHZmtuzyNxSULn5ICCuqw%3D&reserved=0<https://lists.outag es.org/archives/list/outages@outages.org/>
Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
-- : Ethan O'Toole
______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Flist s.outages.org%2Faccounts%2Fsignup%2F&data=05%7C02%7Cbruce.orcutt%40uts a.edu%7C947fc11ad0c24083140a08de546f4e5a%7C3a228dfbc64744cb88357b20617 fc906%7C0%7C1%7C639041034238800077%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1 hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUI joyfQ%3D%3D%7C80000%7C%7C%7C&sdata=N4EwxUIcEPsfHZCkJFPAIzL1NMr41n1MmZ9 xNxkNjgw%3D&reserved=0<https://lists.outages.org/accounts/signup/> To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Flist s.outages.org%2Farchives%2Flist%2Foutages%40outages.org%2F&data=05%7C0 2%7Cbruce.orcutt%40utsa.edu%7C947fc11ad0c24083140a08de546f4e5a%7C3a228 dfbc64744cb88357b20617fc906%7C0%7C1%7C639041034238816813%7CUnknown%7CT WFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiI sIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C80000%7C%7C%7C&sdata=NY%2BYOEnixU4 S51%2BwBBRtigGGlc5eOdgI0NAV3KR3Ovg%3D&reserved=0<https://lists.outages .org/archives/list/outages@outages.org/>
Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.outages.org%2Faccounts%2Fsignup%2F&data=05%7C02%7Cbruce.orcutt%40utsa.edu%7C947fc11ad0c24083140a08de546f4e5a%7C3a228dfbc64744cb88357b20617fc906%7C0%7C1%7C639041034238833714%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C80000%7C%7C%7C&sdata=sgdRHe6WMYViqk%2FphL3QKloSG%2B5gJAUBgSxZq%2BMi%2BnU%3D&reserved=0<https://lists.outages.org/accounts/signup/> To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.outages.org%2Farchives%2Flist%2Foutages%40outages.org%2F&data=05%7C02%7Cbruce.orcutt%40utsa.edu%7C947fc11ad0c24083140a08de546f4e5a%7C3a228dfbc64744cb88357b20617fc906%7C0%7C1%7C639041034238850241%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C80000%7C%7C%7C&sdata=6NSc%2FH2Pr7L%2Fk8WCbHjlKWz6Bwk%2FVzFWVxdK1UQv74Q%3D&reserved=0<https://lists.outages.org/archives/list/outages@outages.org/> Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org