
I encourage my customers to always assume carriers, hardware, and software are going to fail and have backup plans/methods. Either the business pays for it before it's needed or they lose money or productivity that affects the bottom line. It's a pretty simple equation: Hey Boss, if the business is OK with outages we do not need backup/redundancy. But if we are out for x hours it will cost y dollars. What's your business decision: pay for redundancy/backup or be ok with outages? Redundancy is not necessarily a technical issue; it is a business issue. ;) On Thu, Feb 22, 2024 at 7:38 AM Lederer, Linda via Outages < outages@outages.org> wrote:
We use a fleet tracking service called Samsara which uses ATT – so this has been lovely….
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*From:* Outages <outages-bounces@outages.org> *On Behalf Of *Begarowicz, Shawn via Outages *Sent:* Thursday, February 22, 2024 9:13 AM *To:* Rob Repp <robrepp@winnetka36.org>; Jeremy Gault (KD4NED) < jeremy@gault.us> *Cc:* OUTAGES Mailing List <outages@outages.org> *Subject:* Re: [outages] [EXTERNAL] Re: ATT cellular network 2024-02-22
Our whole fleet uses ATT and it seems to slowly be dropping with all of them just not at the same time.. I agree cant wait to see the post mortem
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*From:* Outages <outages-bounces@outages.org> on behalf of Jeremy Gault (KD4NED) via Outages <outages@outages.org> *Sent:* Thursday, February 22, 2024 9:09 AM *To:* Rob Repp <robrepp@winnetka36.org> *Cc:* OUTAGES Mailing List <outages@outages.org> *Subject:* [EXTERNAL] Re: [outages] ATT cellular network 2024-02-22
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One thing I have noticed: At least in some affected areas, it doesn’t appear to be all customers affected. For example, my phone and tablet have no service, but my watch will connect to LTE just fine and place and receive calls.
Likewise, a buddy of mine came by here, and his phones have full 5G service on AT&T. I’ve also seen other reports of multiple AT&T phones sitting next to each other, some of them working perfectly fine, and others having no service at all.
I’d love to see the postmortem on this.
Jeremy
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