BES emails still go through the RIM NOC I believe. We've had outages that have affected my people before. Thank you, Mike Hoffman IT Help Desk Analyst Odyssey Logistics & Technology Corporation 39 Old Ridgebury Rd A-4 Danbury, CT 06810 Phone: (203) 448-3872 Fax: (203) 448-3901 Odyssey Overland LLC 1500 Rt 517 Hackettstown, NJ 07840 Phone: (908) 850-4490 x207 Fax: (908) 850-3852 CONFIDENTIALITY NOTICE: This e-mail, including any attached files, may contain confidential and privileged information for the sole use of the intended recipient. Any review, use, distribution, or disclosure by or to others is strictly prohibited. If you are not the intended recipient (or authorized to receive information for the intended recipient), please contact the sender by reply e-mail and delete all copies of this message. ________________________________________ From: outages-bounces@outages.org [outages-bounces@outages.org] On Behalf Of Josh Luthman [josh@imaginenetworksllc.com] Sent: Thursday, December 17, 2009 12:44 PM To: Ketan Mangal Cc: outages@outages.org; Richey Subject: Re: [outages] Blackberry Email Troubles? I believe it would be specific to BIS customers.
From what I gather, BES uses Exchange for it's email start to finish - you use your mobile provider's data network to go from your Blackberry phone to your own servers.
BIS connects to servers housed by Blackberry. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 "The secret to creativity is knowing how to hide your sources." --- Albert Einstein On Thu, Dec 17, 2009 at 11:32 AM, Ketan Mangal <kmangal@epiknetworks.com<mailto:kmangal@epiknetworks.com>> wrote: Is this outage specific to BES USERS OR BIS USERS -----Original Message----- From: outages-bounces@outages.org<mailto:outages-bounces@outages.org> on behalf of Paul Stewart Sent: Thu 17/12/2009 11:10 To: 'L.T. Easterly'; 'Richey' Cc: outages@outages.org<mailto:outages@outages.org> Subject: Re: [outages] Blackberry Email Troubles? Canadian's are very high users of Blackberry so it makes sense the new is spreading like wildfire....;) From: outages-bounces@outages.org<mailto:outages-bounces@outages.org> [mailto:outages-bounces@outages.org] On Behalf Of L.T. Easterly Sent: December-17-09 11:07 AM To: Richey Cc: outages@outages.org<mailto:outages@outages.org> Subject: Re: [outages] Blackberry Email Troubles? Verizon's 800# for blackberry service in Central FL is stating it's a blackberry outage, and several news outlets in Canada (of all places) are reporting outages across North America: http://www.thestar.com/business/article/740047--rogers-email-for-blackberry-... On Thu, Dec 17, 2009 at 9:29 AM, Richey <mylists@battleop.com<mailto:mylists@battleop.com>> wrote: I've had a couple of calls from customers asking if we are down (our email servers) or if it's Blackberry that's down. I've sent a few test messages and they do not come to my BB but they do come to my desktop. The people who have called are on Verizon and are in the Chattanooga, TN market. Richey _______________________________________________ outages mailing list outages@outages.org<mailto:outages@outages.org> https://puck.nether.net/mailman/listinfo/outages No virus found in this incoming message. Checked by AVG - www.avg.com<http://www.avg.com> Version: 8.5.427 / Virus Database: 270.14.110/2568 - Release Date: 12/17/09 08:30:00 _______________________________________________ outages mailing list outages@outages.org<mailto:outages@outages.org> https://puck.nether.net/mailman/listinfo/outages