Update: *** CASCADED EXTERNAL NOTES 03-Feb-2016 16:49:03 GMT From CASE: 10329498 - Event The local provider has located a 120 count cable that was damaged by a contractor using boring equipment to install a new gas line in the area. The local provider has engaged construction and splicing crews to assist with the repairs; however no ETA or ETTR is currently available. On Wed, Feb 3, 2016 at 10:03 AM, Hyoun Kim <faluzure@gmail.com> wrote:
My circuit from Nashville, TN to Chambersburg, PA went down around 8:40 AM CST. When I opened a ticket w/ Level 3, they mentioned there is a major event that occurred exactly at 8:40 AM on their end as well.
The automated email system reported:
02/03/2016 15:24:42 GMT - The Transport NOC has reported that suspected fiber cut in Cincinnati, OH is impacting unprotected Transport services. Field Services have been engaged to investigate further. Please be advised that updates for this event will be relayed hourly unless otherwise noted.