On 3/11/10 8:56 AM, "Kaegler, Mike" <KaeglerM@tessco.com> wrote:
Did anyone else using Salesforce just experience a 35 minute outage?
Aye. Packet loss around 90%, latency on surviving packets in the 1.8 second range. Traceroute seemed to indicate fine (during normal operation it doesn't go past ae-44-99.car4.sanjose1.level3.net for me).
Cleared up now. We're pre-production over here, just integration people working with SFDC. I have the feeling the crazed "WHATS WRONG WITH THE INTERNET!" I got was a taste of the future. I'm imagining every phone in engineering/helpdesk starts ringing simultaneously...
What are you folks doing to gather stats/inform helpdesk when the cloud fails? Any IPSLA monitors help?
Looks like they have their hands full with some upper level management explaining to do. http://www.networkworld.com/news/2010/031110-salesforce-outage.html Zaid