Thomson Reuters authentication services for Creative Solutions applications still isn’t working. TR themselves confirm related to the AWS outage. Thanks! Mark Mellon - Senior Engineer 704-362-1682 x418 Innovative Network Computer Solutions For urgent issues, please call us at 704-362-1682, option 2. For regular support requests, please send an email to support@incsnow.com From: Mel Beckman (Telnyx Support) via Outages <outages@outages.org> Date: Monday, October 20, 2025 at 13:52 To: Erik Sundberg via Outages <outages@outages.org> Cc: Mel Beckman (Telnyx Support) <support@telnyx.com> Subject: [Outages] [Telnyx #2437925] AWS US-EAST-1 | Please type your reply above this line | ---------------------------------------------- Mel Beckman, 20 Oct 2025, 18:43 GMT+1 Ironically, amazons own store can’t display active orders right now: SORRY something went wrong on our end -mel via cell
On Oct 20, 2025, at 6:11 AM, Erik Sundberg via Outages (Telnyx Support) <support@telnyx.com> wrote:
---------------------------------------------- Erik Sundberg via Outages, 20 Oct 2025, 14:11 GMT+1 On Mon, Oct 20, 2025 at 08:59:35AM +0000, Josh Purcell via Outages <outages@outages.org> wrote a message of 34 lines which said:
There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB.
It seems mostly fixed now./ "Oct 20 4:48 AM PDT We continue to work to fully restore new EC2 launches in US-EAST-1. We recommend EC2 Instance launches that are not targeted to a specific Availability Zone (AZ) so that EC2 has flexibility in selecting the appropriate AZ. The impairment in new EC2 launches also affects services such as RDS, ECS, and Glue. We also recommend that Auto Scaling Groups are configured to use multiple AZs so that Auto Scaling can manage EC2 instance launches automatically. We are pursuing further mitigation steps to recover Lambda’s polling delays for Event Source Mappings for SQS. AWS features that depend on Lambda’s SQS polling capabilities such as Organization policy updates are also experiencing elevated processing times. We will provide an update by 5:30 AM PDT. Oct 20 4:08 AM PDT We are continuing to work towards full recovery for EC2 launch errors, which may manifest as an Insufficient Capacity Error. Additionally, we continue to work toward mitigation for elevated polling delays for Lambda, specifically for Lambda Event Source Mappings for SQS. We will provide an update by 5:00 AM PDT. Oct 20 3:35 AM PDT The underlying DNS issue has been fully mitigated, and most AWS Service operations are succeeding normally now. Some requests may be throttled while we work toward full resolution. Additionally, some services are continuing to work through a backlog of events such as Cloudtrail and Lambda. While most operations are recovered, requests to launch new EC2 instances (or services that launch EC2 instances such as ECS) in the US-EAST-1 Region are still experiencing increased error rates. We continue to work toward full resolution. If you are still experiencing an issue resolving the DynamoDB service endpoints in US-EAST-1, we recommend flushing your DNS caches. We will provide an update by 4:15 AM, or sooner if we have additional information to share." https://health.aws.amazon.com/health/status ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ---------------------------------------------- Erik Sundberg via Outages, 20 Oct 2025, 13:29 GMT+1 The outage is being covered on major news outlets, which are reporting that Amazon states outage is “fully mitigated”. https://www.cnn.com/business/live-news/amazon-tech-outage-10-20-25-intl -mel via cell On Oct 20, 2025, at 4:35 AM, Michael Williams via Outages <outages@outages.org> wrote: Outage also appears to be impacting iRobot. On Mon, Oct 20, 2025 at 8:21 PM Michael Williams < Michael.Williams@glexia.com> wrote: This is impacting Signal (messaging application), Canva, and many others. Our internal reporting shows the outage began at 07h15 UTC, but most services did not see the full impact until 07h20. On Mon, Oct 20, 2025 at 8:00 PM Josh Purcell via Outages < outages@outages.org> wrote: Dear industry colleagues, There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB. This outage is significant. Here in England, the outage has even made headline news. Keep an eye on https://health.aws.amazon.com/health/status for the latest. RIP to those who are impacted 🫡. Best regards, Josh Purcell Me@JoshPurcell.com<mailto:Me@JoshPurcell.com> ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ---------------------------------------------- Erik Sundberg via Outages, 20 Oct 2025, 11:13 GMT+1 This is impacting Signal (messaging application), Canva, and many others. Our internal reporting shows the outage began at 07h15 UTC, but most services did not see the full impact until 07h20. On Mon, Oct 20, 2025 at 8:00 PM Josh Purcell via Outages < outages@outages.org> wrote:
Dear industry colleagues,
There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB.
This outage is significant. Here in England, the outage has even made headline news.
Keep an eye on https://health.aws.amazon.com/health/status for the latest.
RIP to those who are impacted 🫡.
Best regards,
Josh Purcell Me@JoshPurcell.com<mailto:Me@JoshPurcell.com> ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/
Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org
Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org ---------------------------------------------- Erik Sundberg via Outages, 20 Oct 2025, 10:17 GMT+1 Dear industry colleagues, There is an ongoing incident impacting services at AWS' US-EAST-1 which has crippled online services. It is related to DynamoDB. This outage is significant. Here in England, the outage has even made headline news. Keep an eye on https://health.aws.amazon.com/health/status for the latest. RIP to those who are impacted 🫡. Best regards, Josh Purcell Me@JoshPurcell.com<mailto:Me@JoshPurcell.com> ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org -------------------------------- This email is a service from Telnyx. [GV5Z50-E32NL] ______________________________________________ Outages mailing list outages@outages.org Sign up for an account https://lists.outages.org/accounts/signup/ To subscribe send an email to outages-join@outages.org To unsubscribe send an email to outages-leave@outages.org To contact the list owners outages-owner@outages.org Archives https://lists.outages.org/archives/list/outages@outages.org/ Thank you for using Outages Lists! For post outage discussion, please redirect to outages-discussion@outages.org