8 Nov
2011
8 Nov
'11
4:50 p.m.
On 11/08/2011 04:40 PM, Brent Jones wrote:
It looks like Bandwidth.com is having another voice outage. Our outbound phone calls go to their system, and appear connected from our side, but Bandwidth.com side wont ring for about 2-5 minutes. Seemingly getting connected at Bandwidth.com but not making a successful dial tone to any POTS providers. Multiple sites seem to be having this problem.
The Bandwidth.com call center is offline as well, getting either a disconnected message, or the number simply will not ring (from cellphones and landlines)
Not noticing any issues here in Denver sending calls to the Denver and Atlanta servers in a round robin. No customer complaints either - yet.... Chris