Yep, that's exactly why I'm trying to get them on the line. Looks like major issues in NYC. I have a customer flapping for the past 4 days. Pete Pete Rohrman Stage2 Support 212 497 8000, Opt. 2 On 3/5/20 11:30 AM, Mike Bartz wrote:
Same here. We have a complete outage in NYC and can’t get through to support.
On Thu, Mar 5, 2020 at 10:46 AM Pete Rohrman via Outages <outages@outages.org <mailto:outages@outages.org>> wrote:
Been trying to call Spectrum for a few hours today at 877-227-8711. Usually never a problem getting them on the phone. Kept getting RNA on their tech support line. Tried calling my sales rep, and got the same. Got the sales rep on her cell phone, and yes, they are having major problems today.
Good luck out there everyone.
Pete
-- Pete Rohrman Stage2 Support 212 497 8000, Opt. 2
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-- Mike Bartz mob@bartzfamily.net <mailto:mob@bartzfamily.net>