Raman Sud Director, Network Engineering and Operations CWIE Holding Company 2353 West University Drive Tempe AZ 85281 Fax: 480.682.3236 http://www.cavecreek.net/ PGP Key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xBB765DA2 NOTICE: This message is intended only for the use of the individual or entity to which it is addressed. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the sender of this E-Mail or by telephone. ________________________________ From: technicalsupport@level3.com [mailto:technicalsupport@level3.com] Sent: Monday, July 07, 2008 2:04 PM To: Networking Subject: Level(3) Service Affecting Maintenance - GCR#199353 - 36 Hours Level (3) Communications - Network Change Control (NCC) ***MAINTENANCE ADVISEMENT*** Level(3) Service Affecting Maintenance - GCR#199353 - 36 Hours This Maintenance is scheduled to occur within 36 hours. ________________________________ Clarify Case#: GCR #: CHG000000199353 Primary Dates: 9 Jul 2008 00:00:00 - 9 Jul 2008 06:00:00 Pacific Primary Dates GMT: 9 Jul 2008 07:00:00 - 9 Jul 2008 13:00:00 Location of Maintenance: Escondido CA, Sun City CA, Summary Description of Maintenance: Repair - OSP Fiber(s) - Traffic Bearing / Hot Cut - Cable(s) Customer Impact: Service Expected Impact Classification Duration Additional Notes Transport - Unprotected Outage SA 1 hour Level 3 to Prepare, splice & test new FOC on CHG000000199294 8 Jul 2008 00:00:00 CHG000000199353 9 Jul 2008 00:00:00 CHG000000200709 10 Jul 2008 00:00:00 GCR199294 will be prep, splice, and test night. No impact expected. GCR199353 up to 1 hour outage, unprotected and dark fiber/switch hits, protected. GCR200709 back out night. Installl new FOC to Hot-Cut customers from damaged FOC to permanent FOC from fiber-cut 4KM from Escondido. Transport - Protected Switch Hits PSAH 50 ms Level 3 to Prepare, splice & test new FOC on CHG000000199294 8 Jul 2008 00:00:00 CHG000000199353 9 Jul 2008 00:00:00 CHG000000200709 10 Jul 2008 00:00:00 GCR199294 will be prep, splice, and test night. No impact expected. GCR199353 up to 1 hour outage, unprotected and dark fiber/switch hits, protected. GCR200709 back out night. Installl new FOC to Hot-Cut customers from damaged FOC to permanent FOC from fiber-cut 4KM from Escondido. CWIE, LLC - - Services Impacted: Transport : Circuit ID Bandwidth Classification LSANCAJW-PHNXAZ19-00002 10GB SA ________________________________ If you have any questions or concerns about this network maintenance notification, please call or email the Service Management Center on the appropriate national toll-free/freephone number or email address below. Additionally, if you wish to modify your contact information for maintenance notification, please communicate those changes to a SMC representative. US Toll-Free: 877 4Level3 UK: 80800 0927729 Eire: 1 800441053 France: 0800 913180 Germany: 0800 2538353 Belgium: 0800 76216 Netherlands: 0800 0226108 Italy: 0800 0226108 Sweden: 0200 285 581 Spain: 900 938 973 Denmark: 80881479 Estonia: 8000044139 Austria: 0800291594 Poland: 00800 441 2409 Switzerland: 0800 564 151 US International: 1 720 888 0025 EU International: 44 20 7864 4599 EU Support<mailto:usupport@level3.com> - (24x7) or Technical Support<mailto:technicalsupport@level3.com> - (24x7) Thank you for your cooperation, Level (3) Communications Customer Network Operations PRIVILEGE AND CONFIDENTIALITY NOTICE: The information in this e-mail communication and any attached documents may be privileged, confidential or otherwise protected from disclosure and is intended only for the use of the designated recipient(s). If the reader is neither the intended recipient nor an employee or agent thereof who is responsible for delivering it to the intended recipient, you are hereby notified that any review, dissemination, distribution, copying or other use of this communication is strictly prohibited. If you have received this communication in error, please immediately notify us by return e-mail and promptly delete the original electronic e-mail communication and any attached documentation. Receipt by anyone other than the intended recipient is not a waiver of any attorney-client or work-product privilege.