Yeah I got that run around also when initially creating the tickets, but I pressed our rep a bit and today when a tech called me and had me do that traceroute to the east coast he said the >90ms was above the SLA for west to east coast, should be 70-80. Hopefully they move on it. He claimed they were. Trendal Toews Stream IT Networks LLC 251 North Villa Avenue Willows, CA 95988 Phone: 530-330-0746 Email: trendal.toews@streamitnet.com support@streamitnet.com On Fri, May 27, 2022 at 8:41 PM Daniel Marks <daniel.marks@maymobility.com> wrote:
Par for the course for AT&T, our circuits in Detroit went from 6ms to Chicago to 20-30ms, tickets submitted and only acknowledgement without resolution for over a year now. As long as it’s within your SLA, they don’t care.
Our DOCSIS Comcast and Charter circuits have better latency than any of our AT&T Fiber or DIA circuits.
On Fri, May 27, 2022 at 18:22 Trendal Toews via Outages < outages@outages.org> wrote:
We've got 3 circuits in Northern California that went from <10ms to >30ms to our BGP peer on April 26 or 27. Created tickets on all circuits when I discovered it.
Got a call from AT&T tech support today saying it's a wide spread problem. From here to Reno NV affected. He had me traceroute to the east coast over AT&T and it was >90ms, should be 70-80 max
Gamers and VPN's on our network aren't happy. Claimed a fix was on the way but no ETA. It's been a month now _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
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