[outages] PacWest Telecom SIP Outage since 1 am PST

PacWest Telecom has an inbound outage that they say began at approximately 1 am Pacific time today. I reported the outage at 5:15 am and was told there was a hardware failure overnight and that I would be switched to a different machine. 7:45 am and four phone calls later this remains down and no ETA is available.