[outages] Intermedia Outage - Voice services connectivity issues

Event 1855: Voice services connectivity issues Tuesday, 05 October 2021 01:15 (Pacific Standard Time) Accounts Potentially Affected: xxxxxxxx Service(s) Impacted: Voice Core, HPBX, Envision Title: Voice services connectivity issues Start time: Tuesday, 05 October 2021 01:15 (Pacific Standard Time) Summary of issue: We are currently experiencing an issue with our redundant core Cisco switches. Our Network Engineering team is working with Cisco engineers to get the issue resolved as soon as possible. Technical Details: Issue identified with reduntant core Cisco switches. Working with Cisco to resolve as quickly as possible. We will provide further updates once available.