Howdy folks. I don't post much here ,but since this is about the list, here's my two cents. I think there are more than two (report, discussion) topics reltated to an outage. Here's my list, including what I would find informative (useful) vs. interesting (take it or leave it) vs. annoying (leave it). This is assuming that the outage is a major network outage (affects more than a handful of sites). I'm not really interested to know that myspace or facebook is down again…i get enough of that on the nanog list. 1) planned outages. These would be informative if they met the criteria but the fact that AboveNet is doing yet another switch upgrade at boone doesn't really qualify. Also any planned maintenance is nto a planned outage. 2) Current outages (reporting outages as they are happening-e.g. So- and-so is down here-or-there): informative. 3) Troubleshooting. Take it elsewhere. If you want a traceroute from Burkina Fasso, fine a looking glass. On a sidenote, I would be OK with someone actually currently working for an outage asking for some type of help from the list (e.g. a traceroute from specific areas) but replies should not go to the list 4) Ongoing outage discussion. This can be very informative and interesting if there's real data on a real outage (e.g. ordered new parts for X equipment, expect delivery in Y hours, back up in Z time). Better yet, however, the original outage post should have a link where updates are provided for those interested. 5) post-mortem. This is always helpful. At best it helps us learn from our mistakes, at worst it makes me feel better knowing I'm not the only idiot out here. 6) ad-nauseum post-mortem discussion. This can be between interesting and annoying…but if kept within a thread I can delete the whole thread. Mostly these start out interesting and then turn into opinionated banter. However many of these there are, I would still like to see only one thread per outage. If I want to drill further, I can read all the replies. Bottom line: I read this list before I read the news, so things like the issues with florida a few months back, or a network outage, etc, are what I would like to see here. After the outage, a description of what happened is also nice to have, as is ongoing reports for _major_ outages. Anything more becomes noise. Best, Y -- Mickey Panayiotakis - mickey@srtdata.com http://www.grassroots.org/ P Think before you print. On Jun 24, 2008, at 3:28 PM, Derrick Bennett wrote:
When I signed up for outages I was really hoping for something like what Sean Donelan used to do for Nanog. He had an occupation where he knew about every major cable cut or issue and reported it to the Nanog mailing list. I really miss that level of outage knowledge that we used to see.
I think that something like outages alert could work even with the current group. The issue is one of is it a real issue that affects a large enough group. For this I think the mailing list with the website could put in a voting idea. Using a footer in the message people could click that to vote and say this is a confirmed issue and select if it's minor or major and regional or larger impact. After a set number of votes hit then the system could send an email to outage-alerts which would be a much lower traffic but a much higher confidence list. That would allow outages to still discuss troubleshooting without imapct the blackberry and pager audience.
I have always looked for a way to be alerted to outages but only one's that truly are an issue. Maybe this is one way to accomplish that ?
Derrick
From: outages-bounces@isotf.org on behalf of Jay R. Ashworth Sent: Tue 6/24/2008 2:29 PM To: outages@isotf.org Subject: Re: [outages] List comment
On Tue, Jun 24, 2008 at 10:48:38AM -0700, Michael K. Smith - Adhost wrote:
I like your breakdown. How about a general consensus to preface subject lines with either "Outage" or "Discussion" until there is enough momentum to break the list into two?
That trick *never* works.
People who are not interested in discussion -- and those who are, say, forwarding to a Blackberry -- should probably filter out messages whose subject lines include "[Rr][Ee]: ".
Cheers, -- jra -- Jay R. Ashworth Baylink jra@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http:// baylink.pitas.com '87 e24 St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274
Those who cast the vote decide nothing. Those who count the vote decide everything. -- (Joseph Stalin) _______________________________________________ outages mailing list outages@isotf.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ outages mailing list outages@isotf.org https://puck.nether.net/mailman/listinfo/outages