On Wed, Dec 23, 2009 at 8:14 PM, David Conrad <drc@virtualized.org> wrote:
On Dec 23, 2009, at 7:52 PM, Seth Mattinen wrote:
Meh, technicality. It acts like an outage to the geographic area affected, and it should be considered as such.
Perhaps, however I'm sure their marketing folks will be happy to use the technicality to justify their 100% uptime claims (like every other anycast DNS provider)...
If I have to explain the event in person to a client CEO whose site was down - and I did - then it's an outage. If we're wonking about what happened here - which we are - it's a failure. Not all failures are outages. But this was an outage. One cannot ignore the reality of marketing-speak to come. But we don't have to indulge it on operational lists. -- -george william herbert george.herbert@gmail.com