
Currently impacting all of our AT&T tele-conferencing services. Ticket follows... All Times are Network Time (GMT-6) Current Network Time: 9:38 AM 03/12/2010 Event Managed by: CNOC AT&T Network/Region: U.S. Network Event: System Location: NSDNET/RUBY Automation/BVOIP Event Description: NSDNET is experiencing an outage impacting all RUBY Automation as well as BVOIP customers. Customer Impact: Trouble Reports:0 Tracking Ticket: Tool: AOTS Ticket: 121572568 Event Start: At: 8:00 AM On: 03/12/2010 Duration: 1 Hours 38 Minutes Estimated Time to Repair: Unknown CNOC Study Code: 3A12US1 FX: FX1 TCB/MCB: Sensitive AOTS Ticket: 121575115 Alert# Date/Time Status 3 03/12/2010 9:12 A Technicians continue to investigate the suspected router issue in Denver, CO located in the NSDNET network area. There is also BVOIP customer impact due to this outage. There is no ETTR available at this time. 2 03/12/2010 9:02 A The trouble is suspected to be due to a router issue in Denver, CO located in the NSDNET network area. Teams continue to investigate the trouble. There is no ETTR available at this time. 1 03/12/2010 8:48 A NSDNET is experiencing an outage impacting all RUBY Automation. Support teams are currently investigating the trouble. There is no ETTR available at this time.