AWS east is reporting an outage, seems to be affecting IAM globally

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8:22 AM PST We are investigating increased error rates for the AWS Management Console. 8:26 AM PST We are experiencing API and console issues in the US-EAST-1 Region. We have identified root cause and we are actively working towards recovery. This issue is affecting the global console landing page, which is also hosted in US-EAST-1. Customers may be able to access region-specific consoles going to https://console.aws.amazon.com/. So, to access the US-WEST-2 console, try https://us-west-2.console.aws.amazon.com/ ________________________________ From: Outages <outages-bounces@outages.org> on behalf of Steve Rieger via Outages <outages@outages.org> Sent: Tuesday, December 7, 2021 10:23 AM To: outages@outages.org <outages@outages.org> Subject: [outages] AWS east is reporting an outage, seems to be affecting IAM globally EOM ________________________________ ------------------------------------------------------------ -SECURITY/CONFIDENTIALITY WARNING- This message and any attachments are intended solely for the individual or entity to which they are addressed. This communication may contain information that is privileged, confidential, or exempt from disclosure under applicable law (e.g., personal health information, research data, financial information). Because this e-mail has been sent without encryption, individuals other than the intended recipient may be able to view the information, forward it to others or tamper with the information without the knowledge or consent of the sender. If you are not the intended recipient, or the employee or person responsible for delivering the message to the intended recipient, any dissemination, distribution or copying of the communication is strictly prohibited. If you received the communication in error, please notify the sender immediately by replying to this message and deleting the message and any accompanying files from your system. If, due to the security risks, you do not wish to receive further communications via e-mail, please reply to this message and inform the sender that you do not wish to receive further e-mail from the sender. (LCP301) ------------------------------------------------------------

Amazon Cust Serv is also down, all functions are offline... JeffP jeffp@jeffp.us *Please consider the environment before printing this e-mail.* NOTICE: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. Use or dissemination by persons other than the intended recipient(s) is strictly prohibited. If you have received this message in error, please notify the sender immediately by reply e-mail to correct our records. Please then delete the original message (including any attachments) in its entirety, including any backup processes that your system may perform. Please note that any views or opinions presented in this email are solely those of the author. Email transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender, therefore, does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. On Tue, Dec 7, 2021 at 8:59 AM Keith Stokes via Outages <outages@outages.org> wrote:
8:22 AM PST We are investigating increased error rates for the AWS Management Console. 8:26 AM PST We are experiencing API and console issues in the US-EAST-1 Region. We have identified root cause and we are actively working towards recovery. This issue is affecting the global console landing page, which is also hosted in US-EAST-1. Customers may be able to access region-specific consoles going to https://console.aws.amazon.com/. So, to access the US-WEST-2 console, try https://us-west-2.console.aws.amazon.com/
------------------------------ *From:* Outages <outages-bounces@outages.org> on behalf of Steve Rieger via Outages <outages@outages.org> *Sent:* Tuesday, December 7, 2021 10:23 AM *To:* outages@outages.org <outages@outages.org> *Subject:* [outages] AWS east is reporting an outage, seems to be affecting IAM globally
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It impacts console access to global services (IAM, Route 53) but services on other regions seem to work correctly. I'm seeing errors on S3 buckets on us-east-1 as well. Errors started to appear at around 15:30 UTC. On Tue, Dec 7, 2021, at 17:23, Steve Rieger via Outages wrote:
EOM
Kevin Decherf - @Kdecherf GPG 0x108ABD75A81E6E2F https://kdecherf.com

This outage is having a big impact on other Amazon.com services in the Denver area. While I can access saved Amazon shopping lists, I can't search for products. I also can't stream Prime video. Friends in the area are reporting the same to me.

Lurker here. Many apps are not functional right now. InstaCart is completely down. Shipt is completely down. A friend just posted that all of Targets internal systems are down (store pickup, order picking, drive-up). On Tue, Dec 7, 2021, 8:56 AM Kevin Decherf via Outages <outages@outages.org> wrote:
It impacts console access to global services (IAM, Route 53) but services on other regions seem to work correctly.
I'm seeing errors on S3 buckets on us-east-1 as well. Errors started to appear at around 15:30 UTC.
On Tue, Dec 7, 2021, at 17:23, Steve Rieger via Outages wrote:
EOM
Kevin Decherf - @Kdecherf GPG 0x108ABD75A81E6E2F https://kdecherf.com
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

We started seeing HTTP 429 throttling errors from the Quicksight APIs around the time this started, guessing due to the IAM dependency despite making calls to/from a different region.

I'm running into issues controlling devices via Alexa now. Unable to manipulate some smart home devices (Amazon smart plugs, TP-Link smart plugs, Philips Hue lighting, etc.) The TP-Link plugs and Hue lights can still be manipulated via their own apps, just not Alexa or the Alexa app. I'm sure it's probably related. -- Jeremy Gault, KD4NED "It's better to give than to receive. Especially advice." - Mark Twain --- Original message --- From: Ben Burwell via Outages outages@outages.org Sent: December 7, 2021 12:36:47 To: outages@outages.org Subject: Re: [outages] AWS east is reporting an outage, seems to be affecting IAM globally
We started seeing HTTP 429 throttling errors from the Quicksight APIs around the time this started, guessing due to the IAM dependency despite making calls to/from a different region. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

Oh, what a coincidence! Earlier I tried asking Alexa to manipulate several smart home devices and she mismatched the devices completely. My voice was clear and uninterrupted. I thought maybe my speaker was the issue and moved on with my day -- as noted by Ben, I could manipulate the devices by app no problem. After hearing this, it seems something odd may be awry. --Chris -----Original Message----- From: Outages <outages-bounces@outages.org> On Behalf Of Jeremy Gault (KD4NED) via Outages Sent: Tuesday, December 7, 2021 2:45 PM To: Ben Burwell via Outages <outages@outages.org> Subject: Re: [outages] AWS east is reporting an outage, seems to be affecting IAM globally I'm running into issues controlling devices via Alexa now. Unable to manipulate some smart home devices (Amazon smart plugs, TP-Link smart plugs, Philips Hue lighting, etc.) The TP-Link plugs and Hue lights can still be manipulated via their own apps, just not Alexa or the Alexa app. I'm sure it's probably related. -- Jeremy Gault, KD4NED "It's better to give than to receive. Especially advice." - Mark Twain --- Original message --- From: Ben Burwell via Outages outages@outages.org Sent: December 7, 2021 12:36:47 To: outages@outages.org Subject: Re: [outages] AWS east is reporting an outage, seems to be affecting IAM globally
We started seeing HTTP 429 throttling errors from the Quicksight APIs around the time this started, guessing due to the IAM dependency despite making calls to/from a different region. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

1) I'm seeing my orders from Amazon.com being delayed 24 hours (just received an email saying shipping is delayed) 2) McDonald's APP is down (iOS and Android) for several hours. Hosted at AWS or just a coincidence?
participants (10)
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Ben Burwell
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Benjamin Monjay
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Chris Dickens
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Hermann
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Jeff P
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Jeremy Gault (KD4NED)
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Keith Stokes
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Kevin Decherf
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Mike Lewinski
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Steve Rieger