Yes - we are seeing packet loss to some of the inbound Vitelity servers, and are getting reports from clients of either no call availability or poor call quality On 02/18/2013 02:47 PM, Rhiannon Ball wrote:

Does anyone here use Vitelity? They appear to be down (again), completely unreachable by phone or website and our entire phone system is down as well. This seems to be happening on a regular basis, just wondering if anyone else uses them or has any information about what’s going on.

Thanks

*NVoicePay*

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*Rhiannon Ball | Systems Administrator |****NVoicePay* 8905 SW Nimbus Ave Suite 240 | Beaverton, OR 97008 office 503.974.1770 | fax 888-371-3080 *rhiannon.ball@nvoicepay.com <mailto:rhiannon.ball@nvoicepay.com>*

*www.nvoicepay.com*

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On Mon, Feb 18, 2013 at 1:47 PM, Rhiannon Ball <rhiannon.ball@nvoicepay.com>wrote:

Does anyone here use Vitelity? They appear to be down (again), completely unreachable by phone or website and our entire phone system is down as well. This seems to be happening on a regular basis, just wondering if anyone else uses them or has any information about what’s going on.

We use them lightly, and had trouble reported on one 310-area number about 30 minutes ago. By the time the ticket was picked up, there was no problem (about 15 minutes ago). -- Carlos Alvarez TelEvolve 602-889-3003