zoom.us and all subdomains return NXDOMAIN (AWS Route 53 hosted) zoom.com goes to a Cloudflare down page Major outage. - Cary
On 4/16/25 12:47, Cary Wiedemann via Outages wrote:
zoom.us <http://zoom.us> and all subdomains return NXDOMAIN (AWS Route 53 hosted) zoom.com <http://zoom.com> goes to a Cloudflare down page
Major outage.
The zoom.us is on an ICANN "serverhold" in the US domain. Other US domains are working. Not sure what's going on with that... It appears to have been placed in this state at: Updated Date: 2025-04-16T18:25:44Z Any reply I make from now on will go to -discussion; just wanted to get this piece of status onto the main list. michael
Other US domains are working. Not sure what's going on with that...
I'm also seeing a Cloudflare error page for www.zoom.com On Wed, Apr 16, 2025 at 3:59 PM Michael Sinatra via Outages < outages@outages.org> wrote:
On 4/16/25 12:47, Cary Wiedemann via Outages wrote:
zoom.us <http://zoom.us> and all subdomains return NXDOMAIN (AWS Route 53 hosted) zoom.com <http://zoom.com> goes to a Cloudflare down page
Major outage.
The zoom.us is on an ICANN "serverhold" in the US domain. Other US domains are working. Not sure what's going on with that...
It appears to have been placed in this state at: Updated Date: 2025-04-16T18:25:44Z
Any reply I make from now on will go to -discussion; just wanted to get this piece of status onto the main list.
michael
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
There are a few open source reports on this now too, including: https://www.theverge.com/news/650123/zoom-down-outage-video-calls - andy Join the GRIP<https://gate15.global/enhancedintelsolutions/>; Gate 15’s Resilience and Intelligence Portal! ANJ | Andy N. Jabbour | Gate 15 | andy@gate15.global<mailto:andy@gate15.global> From: Outages <outages-bounces@outages.org> on behalf of Josh Luthman via Outages <outages@outages.org> Date: Wednesday, April 16, 2025 at 4:07 PM To: Michael Sinatra <michael+outages@burnttofu.net> Cc: outages <outages@outages.org> Subject: Re: [outages] Zoom Outage 4/16/25 15:30 EDT
Other US domains are working. Not sure what's going on with that...
I'm also seeing a Cloudflare error page for www.zoom.com<http://www.zoom.com> On Wed, Apr 16, 2025 at 3:59 PM Michael Sinatra via Outages <outages@outages.org<mailto:outages@outages.org>> wrote: On 4/16/25 12:47, Cary Wiedemann via Outages wrote:
zoom.us<http://zoom.us> <http://zoom.us> and all subdomains return NXDOMAIN (AWS Route 53 hosted) zoom.com<http://zoom.com> <http://zoom.com> goes to a Cloudflare down page
Major outage.
The zoom.us<http://zoom.us> is on an ICANN "serverhold" in the US domain. Other US domains are working. Not sure what's going on with that... It appears to have been placed in this state at: Updated Date: 2025-04-16T18:25:44Z Any reply I make from now on will go to -discussion; just wanted to get this piece of status onto the main list. michael _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages
I get “you have been blocked” from Zoom’s own server, for failing to pass some security check. This is from a Frontier California FIOS IP. If I switched to a cellular connection, then I get right in. Possibly, they are dealing with a with a DDoS attack -mel On Apr 16, 2025, at 1:17 PM, Andy Jabbour via Outages <outages@outages.org> wrote: There are a few open source reports on this now too, including: https://www.theverge.com/news/650123/zoom-down-outage-video-calls - andy Join the GRIP<https://gate15.global/enhancedintelsolutions/>; Gate 15’s Resilience and Intelligence Portal! ANJ | Andy N. Jabbour | Gate 15 | andy@gate15.global<mailto:andy@gate15.global> From: Outages <outages-bounces@outages.org> on behalf of Josh Luthman via Outages <outages@outages.org> Date: Wednesday, April 16, 2025 at 4:07 PM To: Michael Sinatra <michael+outages@burnttofu.net> Cc: outages <outages@outages.org> Subject: Re: [outages] Zoom Outage 4/16/25 15:30 EDT
Other US domains are working. Not sure what's going on with that...
I'm also seeing a Cloudflare error page for www.zoom.com<http://www.zoom.com> On Wed, Apr 16, 2025 at 3:59 PM Michael Sinatra via Outages <outages@outages.org<mailto:outages@outages.org>> wrote: On 4/16/25 12:47, Cary Wiedemann via Outages wrote:
zoom.us<http://zoom.us> <http://zoom.us> and all subdomains return NXDOMAIN (AWS Route 53 hosted) zoom.com<http://zoom.com> <http://zoom.com> goes to a Cloudflare down page
Major outage.
The zoom.us<http://zoom.us> is on an ICANN "serverhold" in the US domain. Other US domains are working. Not sure what's going on with that... It appears to have been placed in this state at: Updated Date: 2025-04-16T18:25:44Z Any reply I make from now on will go to -discussion; just wanted to get this piece of status onto the main list. michael _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
*100% was not a DoS attack. * Any ongoing issues resolving the domain would likely be a result of cached/stale DNS resolution data. The domain registry removed the serverHold roughly 75 minutes ago at 1:21pm PST. <https://www.cloudflare.com/> __________________ *Justin Paine* He/Him/His VP, Global Head of Trust & Safety 101 Townsend St, San Francisco, CA 94107 <https://www.cloudflare.com/> *PGP:* BBAA 6BCE 3305 7FD6 6452 7115 57B6 0114 DE0B 314D <https://keys.openpgp.org/vks/v1/by-fingerprint/BBAA6BCE33057FD66452711557B60114DE0B314D> *Book a meeting:* HERE <https://calendar.app.google/43YAPVTwuK8XM7wS6> On Wed, Apr 16, 2025 at 2:04 PM Mel Beckman via Outages <outages@outages.org> wrote:
I get “you have been blocked” from Zoom’s own server, for failing to pass some security check. This is from a Frontier California FIOS IP. If I switched to a cellular connection, then I get right in.
Possibly, they are dealing with a with a DDoS attack
-mel
On Apr 16, 2025, at 1:17 PM, Andy Jabbour via Outages <outages@outages.org> wrote:
There are a few open source reports on this now too, including: https://www.theverge.com/news/650123/zoom-down-outage-video-calls
- andy
*Join the GRIP <https://gate15.global/enhancedintelsolutions/>**; Gate 15’s Resilience and Intelligence Portal! *
*ANJ* | Andy N. Jabbour | *Gate 15* | *andy@gate15.global <andy@gate15.global>*
*From: *Outages <outages-bounces@outages.org> on behalf of Josh Luthman via Outages <outages@outages.org> *Date: *Wednesday, April 16, 2025 at 4:07 PM *To: *Michael Sinatra <michael+outages@burnttofu.net> *Cc: *outages <outages@outages.org> *Subject: *Re: [outages] Zoom Outage 4/16/25 15:30 EDT
Other US domains are working. Not sure what's going on with that...
I'm also seeing a Cloudflare error page for www.zoom.com
On Wed, Apr 16, 2025 at 3:59 PM Michael Sinatra via Outages < outages@outages.org> wrote:
On 4/16/25 12:47, Cary Wiedemann via Outages wrote:
zoom.us <http://zoom.us> and all subdomains return NXDOMAIN (AWS Route 53 hosted) zoom.com <http://zoom.com> goes to a Cloudflare down page
Major outage.
The zoom.us is on an ICANN "serverhold" in the US domain. Other US domains are working. Not sure what's going on with that...
It appears to have been placed in this state at: Updated Date: 2025-04-16T18:25:44Z
Any reply I make from now on will go to -discussion; just wanted to get this piece of status onto the main list.
michael
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
LOL! Well, there's your "100%" and there's the Telegraph and the Daily Mail, both of which reported the hacker group Dark Storm Team took credit for it: https://www.dailymail.co.uk/news/article-14619931/zoom-outage-thousands-user... Upon what data is your 100% reliability guarantee based? -mel ________________________________ From: Outages <outages-bounces@outages.org> on behalf of Justin Paine via Outages <outages@outages.org> Sent: Wednesday, April 16, 2025 2:46 PM To: Mel Beckman <mel@beckman.org> Cc: outages <outages@outages.org> Subject: Re: [outages] Zoom Outage 4/16/25 15:30 EDT 100% was not a DoS attack. Any ongoing issues resolving the domain would likely be a result of cached/stale DNS resolution data. The domain registry removed the serverHold roughly 75 minutes ago at 1:21pm PST. <https://www.cloudflare.com/> __________________ Justin Paine He/Him/His VP, Global Head of Trust & Safety 101 Townsend St, San Francisco, CA 94107<https://www.cloudflare.com/> PGP: BBAA 6BCE 3305 7FD6 6452 7115 57B6 0114 DE0B 314D<https://keys.openpgp.org/vks/v1/by-fingerprint/BBAA6BCE33057FD66452711557B60114DE0B314D> Book a meeting: HERE<https://calendar.app.google/43YAPVTwuK8XM7wS6> On Wed, Apr 16, 2025 at 2:04 PM Mel Beckman via Outages <outages@outages.org<mailto:outages@outages.org>> wrote: I get “you have been blocked” from Zoom’s own server, for failing to pass some security check. This is from a Frontier California FIOS IP. If I switched to a cellular connection, then I get right in. Possibly, they are dealing with a with a DDoS attack -mel On Apr 16, 2025, at 1:17 PM, Andy Jabbour via Outages <outages@outages.org<mailto:outages@outages.org>> wrote: There are a few open source reports on this now too, including: https://www.theverge.com/news/650123/zoom-down-outage-video-calls - andy Join the GRIP<https://gate15.global/enhancedintelsolutions/>; Gate 15’s Resilience and Intelligence Portal! ANJ | Andy N. Jabbour | Gate 15 | andy@gate15.global<mailto:andy@gate15.global> From: Outages <outages-bounces@outages.org<mailto:outages-bounces@outages.org>> on behalf of Josh Luthman via Outages <outages@outages.org<mailto:outages@outages.org>> Date: Wednesday, April 16, 2025 at 4:07 PM To: Michael Sinatra <michael+outages@burnttofu.net<mailto:michael%2Boutages@burnttofu.net>> Cc: outages <outages@outages.org<mailto:outages@outages.org>> Subject: Re: [outages] Zoom Outage 4/16/25 15:30 EDT
Other US domains are working. Not sure what's going on with that...
I'm also seeing a Cloudflare error page for www.zoom.com<http://www.zoom.com> On Wed, Apr 16, 2025 at 3:59 PM Michael Sinatra via Outages <outages@outages.org<mailto:outages@outages.org>> wrote: On 4/16/25 12:47, Cary Wiedemann via Outages wrote:
zoom.us<http://zoom.us> <http://zoom.us> and all subdomains return NXDOMAIN (AWS Route 53 hosted) zoom.com<http://zoom.com> <http://zoom.com> goes to a Cloudflare down page
Major outage.
The zoom.us<http://zoom.us> is on an ICANN "serverhold" in the US domain. Other US domains are working. Not sure what's going on with that... It appears to have been placed in this state at: Updated Date: 2025-04-16T18:25:44Z Any reply I make from now on will go to -discussion; just wanted to get this piece of status onto the main list. michael _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages
I can confirm down for all users here also. On Wed, Apr 16, 2025 at 12:54 PM Cary Wiedemann via Outages < outages@outages.org> wrote:
zoom.us and all subdomains return NXDOMAIN (AWS Route 53 hosted) zoom.com goes to a Cloudflare down page
Major outage.
- Cary _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Confirmed - seems to be a regional DNS resolution issue on Zoom side. ---Boston On Wed, Apr 16, 2025 at 3:54 PM Cary Wiedemann via Outages < outages@outages.org> wrote:
zoom.us and all subdomains return NXDOMAIN (AWS Route 53 hosted) zoom.com goes to a Cloudflare down page
Major outage.
- Cary _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Preston Villavicencio
participants (8)
-
Andy Jabbour -
Cary Wiedemann -
Doug Roberts -
Josh Luthman -
Justin Paine -
Mel Beckman -
Michael Sinatra -
Preston Villavicencio