
Some telco etc. companies may have a “due diligence” or may be under contract to make “best effort” for info for their customers. From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Lucky 225 via Outages Sent: Tuesday, October 04, 2016 11:07 AM To: David Wessell <david@ringfree.com<mailto:david@ringfree.com>> Cc: outages@outages.org<mailto:outages@outages.org> Subject: Re: [outages] Level3 VoIP Issues? Because bugging them in the middle of an outage will get it resolved quicker? :P I will never understand people that are well aware a major outage is happening as evidenced by a 20+ email thread on a major outage list who insist on pestering the very people who are working to get this resolved or level1 reps who literally don't have any control over the situation and limited knowledge to begin with.

Our Level inbound TFN service just came back to life in Seattle, WA. Kevin On Tue, Oct 4, 2016 at 7:24 AM, Mark Harrison via Outages < outages@outages.org> wrote:
Some telco etc. companies may have a “due diligence” or may be under contract to make “best effort” for info for their customers.
*From:* Outages [mailto:outages-bounces@outages.org <outages-bounces@outages.org>] *On Behalf Of *Lucky 225 via Outages *Sent:* Tuesday, October 04, 2016 11:07 AM *To:* David Wessell <david@ringfree.com> *Cc:* outages@outages.org *Subject:* Re: [outages] Level3 VoIP Issues?
Because bugging them in the middle of an outage will get it resolved quicker? :P I will never understand people that are well aware a major outage is happening as evidenced by a 20+ email thread on a major outage list who insist on pestering the very people who are working to get this resolved or level1 reps who literally don't have any control over the situation and limited knowledge to begin with.
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

Starting to see improvement inbound and outbound. A few errors here and there but I see a light at the end of the tunnel. Hopefully its not a train. --------------------- Aubrey Wells Manager, Network Engineering Digium Cloud Services Main: 888.305.3850 Support: 877.344.4861 or http://www.digium.com/en/support <http://www.digium.com/en/support?elq=65516445a5964d3597e25eaf566bc2cf&elqCampaignId=> On Tue, Oct 4, 2016 at 11:36 AM, Kevin Shymkiw via Outages < outages@outages.org> wrote:
Our Level inbound TFN service just came back to life in Seattle, WA.
Kevin
On Tue, Oct 4, 2016 at 7:24 AM, Mark Harrison via Outages < outages@outages.org> wrote:
Some telco etc. companies may have a “due diligence” or may be under contract to make “best effort” for info for their customers.
*From:* Outages [mailto:outages-bounces@outages.org <outages-bounces@outages.org>] *On Behalf Of *Lucky 225 via Outages *Sent:* Tuesday, October 04, 2016 11:07 AM *To:* David Wessell <david@ringfree.com> *Cc:* outages@outages.org *Subject:* Re: [outages] Level3 VoIP Issues?
Because bugging them in the middle of an outage will get it resolved quicker? :P I will never understand people that are well aware a major outage is happening as evidenced by a 20+ email thread on a major outage list who insist on pestering the very people who are working to get this resolved or level1 reps who literally don't have any control over the situation and limited knowledge to begin with.
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

Now getting inbound calls on 8x8. Steve Rosenberg | Network Administrator SterlingRisk | 135 Crossways Park Drive, P.O. Box 9017 | Woodbury, NY 11797 Direct 516-773-8639 | Fax 516-622-1093 srosenberg@sterlingrisk.com<mailto:Srosenberg@sterlingrisk.com> | http://www.sterlingrisk.com<http://www.sterlingrisk.com/> I would tell you a UDP joke, but you might not get it. DEFINED BY OUR VALUES... INTEGRITY INNOVATION COLLABORATION CARE & RESPECT EXCELLENCE From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Aubrey Wells via Outages Sent: Tuesday, October 04, 2016 11:39 AM To: Outages@outages.org Subject: Re: [outages] Level3 VoIP Issues? Starting to see improvement inbound and outbound. A few errors here and there but I see a light at the end of the tunnel. Hopefully its not a train. --------------------- Aubrey Wells Manager, Network Engineering Digium Cloud Services Main: 888.305.3850 Support: 877.344.4861 or http://www.digium.com/en/support<http://www.digium.com/en/support?elq=65516445a5964d3597e25eaf566bc2cf&elqCampaignId=> On Tue, Oct 4, 2016 at 11:36 AM, Kevin Shymkiw via Outages <outages@outages.org<mailto:outages@outages.org>> wrote: Our Level inbound TFN service just came back to life in Seattle, WA. Kevin On Tue, Oct 4, 2016 at 7:24 AM, Mark Harrison via Outages <outages@outages.org<mailto:outages@outages.org>> wrote: Some telco etc. companies may have a “due diligence” or may be under contract to make “best effort” for info for their customers. From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Lucky 225 via Outages Sent: Tuesday, October 04, 2016 11:07 AM To: David Wessell <david@ringfree.com<mailto:david@ringfree.com>> Cc: outages@outages.org<mailto:outages@outages.org> Subject: Re: [outages] Level3 VoIP Issues? Because bugging them in the middle of an outage will get it resolved quicker? :P I will never understand people that are well aware a major outage is happening as evidenced by a 20+ email thread on a major outage list who insist on pestering the very people who are working to get this resolved or level1 reps who literally don't have any control over the situation and limited knowledge to begin with. _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages ________________________________ Please note that insurance coverage cannot be bound or changed via email or voicemail message. ________________________________ NOTICE: This email, and any files transmitted with it, may not be encrypted and may contain privileged or other confidential information and is intended solely for the use of the individual or entity to whom they are addressed. If you are the intended recipient, be aware that your use of any confidential or personal information may be restricted by state and federal privacy laws. If you are not the intended recipient or entity, or believe that you may have received this email in error, please reply to the sender indicating that fact and delete the copy you received. In addition, you should not print, copy, retransmit, disseminate, or otherwise use this information. Please note that insurance coverage cannot be bound or changed via email or voicemail message. Thank you. ________________________________ Legal Fee Notice: As an independent insurance agent or insurance broker SterlingRisk may have access to more than one insurance company to place your coverage. Whether acting as an independent insurance agent or insurance broker we have certain obligations to you as the purchaser and certain obligations to the insurance company as determined by both statutory and case law. If acting as an independent insurance agent we may have authority to obligate the insurance company on your behalf and as a result we may be required to act within the scope of our contractual agreement with the company. As the purchaser you need to understand that we typically will receive compensation from the insurance company based on the agreement we have with each company. That compensation may vary from company to company and also may be impacted by the volume of business we place with the company, the profitability of that business and other factors. You may receive information about our compensation on the policy or policies you select and about any policies we have presented to you which you did not select by asking us for the information. It is our privilege to act on your behalf. Please be sure to let us know if you have any questions.

We are back on-line here in VT. -- Michael T. Voity Network Engineer University of Vermont From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Kevin Shymkiw via Outages Sent: Tuesday, October 04, 2016 11:37 To: Mark Harrison <MarkH@fltg.com> Cc: Outages@outages.org Subject: Re: [outages] Level3 VoIP Issues? Our Level inbound TFN service just came back to life in Seattle, WA. Kevin On Tue, Oct 4, 2016 at 7:24 AM, Mark Harrison via Outages <outages@outages.org <mailto:outages@outages.org> > wrote: Some telco etc. companies may have a “due diligence” or may be under contract to make “best effort” for info for their customers. From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Lucky 225 via Outages Sent: Tuesday, October 04, 2016 11:07 AM To: David Wessell <david@ringfree.com <mailto:david@ringfree.com> > Cc: outages@outages.org <mailto:outages@outages.org> Subject: Re: [outages] Level3 VoIP Issues? Because bugging them in the middle of an outage will get it resolved quicker? :P I will never understand people that are well aware a major outage is happening as evidenced by a 20+ email thread on a major outage list who insist on pestering the very people who are working to get this resolved or level1 reps who literally don't have any control over the situation and limited knowledge to begin with. _______________________________________________ Outages mailing list Outages@outages.org <mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages

Our Level3 DIDs are working in Phila metro area. From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Kevin Shymkiw via Outages Sent: Tuesday, October 04, 2016 11:37 AM To: Mark Harrison <MarkH@fltg.com> Cc: Outages@outages.org Subject: Re: [outages] Level3 VoIP Issues? Our Level inbound TFN service just came back to life in Seattle, WA. Kevin On Tue, Oct 4, 2016 at 7:24 AM, Mark Harrison via Outages <outages@outages.org<mailto:outages@outages.org>> wrote: Some telco etc. companies may have a “due diligence” or may be under contract to make “best effort” for info for their customers. From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Lucky 225 via Outages Sent: Tuesday, October 04, 2016 11:07 AM To: David Wessell <david@ringfree.com<mailto:david@ringfree.com>> Cc: outages@outages.org<mailto:outages@outages.org> Subject: Re: [outages] Level3 VoIP Issues? Because bugging them in the middle of an outage will get it resolved quicker? :P I will never understand people that are well aware a major outage is happening as evidenced by a 20+ email thread on a major outage list who insist on pestering the very people who are working to get this resolved or level1 reps who literally don't have any control over the situation and limited knowledge to begin with. _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages

Our users are reporting the same --- Tech Support ChaseData Corp Tech Support: 888.739.8218 Option 2 Fax: 734.512.5584 Email: support@chasedatacorp.com Website: www.chasedatacorp.com On 2016-10-04 11:36, Kevin Shymkiw via Outages wrote:
Our Level inbound TFN service just came back to life in Seattle, WA.
Kevin
On Tue, Oct 4, 2016 at 7:24 AM, Mark Harrison via Outages <outages@outages.org> wrote:
Some telco etc. companies may have a "due diligence" or may be under contract to make "best effort" for info for their customers.
FROM: Outages [mailto:outages-bounces@outages.org] ON BEHALF OF Lucky 225 via Outages SENT: Tuesday, October 04, 2016 11:07 AM TO: David Wessell <david@ringfree.com> CC: outages@outages.org SUBJECT: Re: [outages] Level3 VoIP Issues?
Because bugging them in the middle of an outage will get it resolved quicker? :P I will never understand people that are well aware a major outage is happening as evidenced by a 20+ email thread on a major outage list who insist on pestering the very people who are working to get this resolved or level1 reps who literally don't have any control over the situation and limited knowledge to begin with.
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages [1]
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages [1]
Links: ------ [1] https://puck.nether.net/mailman/listinfo/outages

Inbound in Louisiana and Mississsippi working. Sent from my iPhone
On Oct 4, 2016, at 10:40 AM, Guillermo via Outages <outages@outages.org> wrote:
Our users are reporting the same
--- Tech Support ChaseData Corp Tech Support: 888.739.8218 Option 2 Fax: 734.512.5584 Email: support@chasedatacorp.com Website: www.chasedatacorp.com
On 2016-10-04 11:36, Kevin Shymkiw via Outages wrote:
Our Level inbound TFN service just came back to life in Seattle, WA.
Kevin
On Tue, Oct 4, 2016 at 7:24 AM, Mark Harrison via Outages <outages@outages.org> wrote:
Some telco etc. companies may have a "due diligence" or may be under contract to make "best effort" for info for their customers.
From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Lucky 225 via Outages Sent: Tuesday, October 04, 2016 11:07 AM To: David Wessell <david@ringfree.com> Cc: outages@outages.org Subject: Re: [outages] Level3 VoIP Issues?
Because bugging them in the middle of an outage will get it resolved quicker? :P I will never understand people that are well aware a major outage is happening as evidenced by a 20+ email thread on a major outage list who insist on pestering the very people who are working to get this resolved or level1 reps who literally don't have any control over the situation and limited knowledge to begin with.
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

Coming around in MIA, PHL and NYC. On Tuesday, October 4, 2016, Jeremie Chism via Outages <outages@outages.org> wrote:
Inbound in Louisiana and Mississsippi working.
Sent from my iPhone
On Oct 4, 2016, at 10:40 AM, Guillermo via Outages <outages@outages.org <javascript:_e(%7B%7D,'cvml','outages@outages.org');>> wrote:
Our users are reporting the same
---
Tech Support ChaseData Corp Tech Support: 888.739.8218 Option 2 Fax: 734.512.5584 Email: support@chasedatacorp.com <javascript:_e(%7B%7D,'cvml','support@chasedatacorp.com');> Website: www.chasedatacorp.com
On 2016-10-04 11:36, Kevin Shymkiw via Outages wrote:
Our Level inbound TFN service just came back to life in Seattle, WA.
Kevin
On Tue, Oct 4, 2016 at 7:24 AM, Mark Harrison via Outages < outages@outages.org <javascript:_e(%7B%7D,'cvml','outages@outages.org');>> wrote:
Some telco etc. companies may have a "due diligence" or may be under contract to make "best effort" for info for their customers.
*From:* Outages [mailto:outages-bounces@outages.org <javascript:_e(%7B%7D,'cvml','outages-bounces@outages.org');>] *On Behalf Of *Lucky 225 via Outages *Sent:* Tuesday, October 04, 2016 11:07 AM *To:* David Wessell <david@ringfree.com <javascript:_e(%7B%7D,'cvml','david@ringfree.com');>> *Cc:* outages@outages.org <javascript:_e(%7B%7D,'cvml','outages@outages.org');> *Subject:* Re: [outages] Level3 VoIP Issues?
Because bugging them in the middle of an outage will get it resolved quicker? :P I will never understand people that are well aware a major outage is happening as evidenced by a 20+ email thread on a major outage list who insist on pestering the very people who are working to get this resolved or level1 reps who literally don't have any control over the situation and limited knowledge to begin with.
_______________________________________________ Outages mailing list Outages@outages.org <javascript:_e(%7B%7D,'cvml','Outages@outages.org');> https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing listOutages@outages.org <javascript:_e(%7B%7D,'cvml','Outages@outages.org');>https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org <javascript:_e(%7B%7D,'cvml','Outages@outages.org');> https://puck.nether.net/mailman/listinfo/outages
-- Sean Hayes Network Engineer Engage Communications 529 Southard St. Key West, FL 33040 Office: (305)320-0007

SIP trunks with Fusion and GoFiber appear to be functioning, but the Charter DIDs seem to still be down ; I wonder if it’s a separate issue… Thanks! -- Rob Hall, CCNP R&S, CCP-V I.T. Manager @Work Personnel Service 3815 Hwy 66 S, Suite 4 Rogersville, TN 37857 Office: (423)272-7897, x10113 Mobile: (423)312-6003 [cisco-certified-ccnp][CCP-V] From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Jeremie Chism via Outages Sent: Tuesday, October 4, 2016 11:45 AM To: Guillermo <g.sandoval@chasedatacorp.com> Cc: Outages@outages.org Subject: Re: [outages] Level3 VoIP Issues? Inbound in Louisiana and Mississsippi working. Sent from my iPhone On Oct 4, 2016, at 10:40 AM, Guillermo via Outages <outages@outages.org<mailto:outages@outages.org>> wrote: Our users are reporting the same --- Tech Support ChaseData Corp Tech Support: 888.739.8218 Option 2 Fax: 734.512.5584 Email: support@chasedatacorp.com<mailto:support@chasedatacorp.com> Website: www.chasedatacorp.com<http://www.chasedatacorp.com> [http://chasedatacorp.com/DOWNLOAD%20FILES/CHASE%20DATA/email_logo.png] On 2016-10-04 11:36, Kevin Shymkiw via Outages wrote: Our Level inbound TFN service just came back to life in Seattle, WA. Kevin On Tue, Oct 4, 2016 at 7:24 AM, Mark Harrison via Outages <outages@outages.org<mailto:outages@outages.org>> wrote: Some telco etc. companies may have a "due diligence" or may be under contract to make "best effort" for info for their customers. From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Lucky 225 via Outages Sent: Tuesday, October 04, 2016 11:07 AM To: David Wessell <david@ringfree.com<mailto:david@ringfree.com>> Cc: outages@outages.org<mailto:outages@outages.org> Subject: Re: [outages] Level3 VoIP Issues? Because bugging them in the middle of an outage will get it resolved quicker? :P I will never understand people that are well aware a major outage is happening as evidenced by a 20+ email thread on a major outage list who insist on pestering the very people who are working to get this resolved or level1 reps who literally don't have any control over the situation and limited knowledge to begin with. _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages

Functioning inbound, outbound, and inbound toll-free in MKE now as well. From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Kevin Shymkiw via Outages Sent: Tuesday, October 04, 2016 10:37 AM To: Mark Harrison Cc: Outages@outages.org Subject: Re: [outages] Level3 VoIP Issues? Our Level inbound TFN service just came back to life in Seattle, WA. Kevin On Tue, Oct 4, 2016 at 7:24 AM, Mark Harrison via Outages <outages@outages.org<mailto:outages@outages.org>> wrote: Some telco etc. companies may have a “due diligence” or may be under contract to make “best effort” for info for their customers. From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Lucky 225 via Outages Sent: Tuesday, October 04, 2016 11:07 AM To: David Wessell <david@ringfree.com<mailto:david@ringfree.com>> Cc: outages@outages.org<mailto:outages@outages.org> Subject: Re: [outages] Level3 VoIP Issues? Because bugging them in the middle of an outage will get it resolved quicker? :P I will never understand people that are well aware a major outage is happening as evidenced by a 20+ email thread on a major outage list who insist on pestering the very people who are working to get this resolved or level1 reps who literally don't have any control over the situation and limited knowledge to begin with. _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages

One of my customers on Mitel in LA just started receiving calls again. On Tue, Oct 4, 2016 at 10:36 AM, Kevin Shymkiw via Outages < outages@outages.org> wrote:
Our Level inbound TFN service just came back to life in Seattle, WA.
Kevin
On Tue, Oct 4, 2016 at 7:24 AM, Mark Harrison via Outages < outages@outages.org> wrote:
Some telco etc. companies may have a “due diligence” or may be under contract to make “best effort” for info for their customers.
*From:* Outages [mailto:outages-bounces@outages.org <outages-bounces@outages.org>] *On Behalf Of *Lucky 225 via Outages *Sent:* Tuesday, October 04, 2016 11:07 AM *To:* David Wessell <david@ringfree.com> *Cc:* outages@outages.org *Subject:* Re: [outages] Level3 VoIP Issues?
Because bugging them in the middle of an outage will get it resolved quicker? :P I will never understand people that are well aware a major outage is happening as evidenced by a 20+ email thread on a major outage list who insist on pestering the very people who are working to get this resolved or level1 reps who literally don't have any control over the situation and limited knowledge to begin with.
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

We look back online in nyc. Shri Shripal Daphtary | Managing Director shripal.daphtary@pressone.net D: 718.360.1222 C: 973.432.1440 F: 718.360.1222 On Tue, Oct 4, 2016 at 11:40 AM, John Slater via Outages < outages@outages.org> wrote:
One of my customers on Mitel in LA just started receiving calls again.
On Tue, Oct 4, 2016 at 10:36 AM, Kevin Shymkiw via Outages < outages@outages.org> wrote:
Our Level inbound TFN service just came back to life in Seattle, WA.
Kevin
On Tue, Oct 4, 2016 at 7:24 AM, Mark Harrison via Outages < outages@outages.org> wrote:
Some telco etc. companies may have a “due diligence” or may be under contract to make “best effort” for info for their customers.
*From:* Outages [mailto:outages-bounces@outages.org <outages-bounces@outages.org>] *On Behalf Of *Lucky 225 via Outages *Sent:* Tuesday, October 04, 2016 11:07 AM *To:* David Wessell <david@ringfree.com> *Cc:* outages@outages.org *Subject:* Re: [outages] Level3 VoIP Issues?
Because bugging them in the middle of an outage will get it resolved quicker? :P I will never understand people that are well aware a major outage is happening as evidenced by a 20+ email thread on a major outage list who insist on pestering the very people who are working to get this resolved or level1 reps who literally don't have any control over the situation and limited knowledge to begin with.
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
participants (13)
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Aubrey Wells
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Guillermo
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jchism2@gmail.com
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John Slater
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Kevin Shymkiw
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Mark Harrison
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Michael Voity
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Nicholas Sideras
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Rob Hall
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Sean Hayes
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Shripal Daphtary
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Stephen Rosenberg
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Tim Glen