http://www.clear.com has been down for at least the last hour. They've also sent two emails during the last hour that my service with them has been disconnected due to a billing problem (they recently charged me, seemed to go through okay). One already connected device is still working okay, but my other device hangs trying to authenticate. If you're using Clear for connectivity, i'd suggest not disconnecting until they get this worked out. :)
On Fri, Oct 5, 2012 at 2:11 PM, Kevin Day <toasty@dragondata.com> wrote:
http://www.clear.com has been down for at least the last hour. They've also sent two emails during the last hour that my service with them has been disconnected due to a billing problem (they recently charged me, seemed to go through okay). One already connected device is still working okay, but my other device hangs trying to authenticate.
If you're using Clear for connectivity, i'd suggest not disconnecting until they get this worked out. :)
Customer service phone number is overloaded as well, and will disconnect after several seconds of being connected.
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I got one of these emails(we can't bill you and have turned off your service), and I am an ex-customer( by over a year and half). I got through to the customer support line, and they mention that a large number of emails were sent out by mistake, and that there shouldn't be anything wrong with your account. On Fri, Oct 5, 2012 at 3:11 PM, Kevin Day <toasty@dragondata.com> wrote:
http://www.clear.com has been down for at least the last hour. They've also sent two emails during the last hour that my service with them has been disconnected due to a billing problem (they recently charged me, seemed to go through okay). One already connected device is still working okay, but my other device hangs trying to authenticate.
If you're using Clear for connectivity, i'd suggest not disconnecting until they get this worked out. :)
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
I haven't used their service in over two years and they've been sending out emails hourly about billing issues. Their chat support line is currently slammed with people that I assume are having issues. On Fri, Oct 5, 2012 at 2:11 PM, Kevin Day <toasty@dragondata.com> wrote:
http://www.clear.com has been down for at least the last hour. They've also sent two emails during the last hour that my service with them has been disconnected due to a billing problem (they recently charged me, seemed to go through okay). One already connected device is still working okay, but my other device hangs trying to authenticate.
If you're using Clear for connectivity, i'd suggest not disconnecting until they get this worked out. :)
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
On Fri, Oct 5, 2012 at 1:11 PM, Kevin Day <toasty@dragondata.com> wrote:
http://www.clear.com has been down for at least the last hour. They've also sent two emails during the last hour that my service with them has been disconnected due to a billing problem (they recently charged me, seemed to go through okay). One already connected device is still working okay, but my other device hangs trying to authenticate.
Oh the irony -- just got a marketing email from Clear saying "Are you missing your 4G Internet?" --Jaren
Check: http://wimaxsatx.com/?p=1631 On 10/05/2012 01:43 PM, Jaren Angerbauer wrote:
On Fri, Oct 5, 2012 at 1:11 PM, Kevin Day <toasty@dragondata.com> wrote:
http://www.clear.com has been down for at least the last hour. They've also sent two emails during the last hour that my service with them has been disconnected due to a billing problem (they recently charged me, seemed to go through okay). One already connected device is still working okay, but my other device hangs trying to authenticate. Oh the irony -- just got a marketing email from Clear saying "Are you missing your 4G Internet?"
--Jaren
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
And the irony continues. I opened a Clear account back in 2010 and closed it after one month. Since closing it, I haven't receive any emails at all (marketing or account related) until now - TWO YEARS LATER, and for an account closed for that period. Clearly a mess up on Clear's side on multiple levels. --Jaren On Fri, Oct 5, 2012 at 2:14 PM, Chris Stone <cstone@axint.net> wrote:
Check: http://wimaxsatx.com/?p=1631
On 10/05/2012 01:43 PM, Jaren Angerbauer wrote:
On Fri, Oct 5, 2012 at 1:11 PM, Kevin Day <toasty@dragondata.com> wrote:
http://www.clear.com has been down for at least the last hour. They've also sent two emails during the last hour that my service with them has been disconnected due to a billing problem (they recently charged me, seemed to go through okay). One already connected device is still working okay, but my other device hangs trying to authenticate.
Oh the irony -- just got a marketing email from Clear saying "Are you missing your 4G Internet?"
--Jaren
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
participants (6)
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Brandon Galbraith -
Chris Munns -
Chris Stone -
Jaren Angerbauer -
Kevin Day -
Michael Schuler