Aprox 5:07 am EDT; we lost contact with about 30 ELAN sites connected on the Time Warner / Charter transport network. There was scheduled maintenance overnight, but impacting only one service. Help desk is slammed with calls. Been on hold for more than 40 minutes.
9:16am experienced brief outage effecting all levels of customers from residential to fiber- 15 minute wait for Spectrum NOC services to be informed they have nationwide routing outage, and nationwide outage on transparent layer with no est time of recovering as they haven't located the cause yet. Northwest Ohio WCOIL Quick Links Laura *WCOIL Network Operations* /p: 419.229.2645 x1029 f: 419.229.5278/ <https://www.wcoil.com> <tel:419-229-2645> <https://www.facebook.com/wcoilohio/> <https://twitter.com/WCOIL_Ohio> <https://www.youtube.com/channel/UCIGkbF-Wbz5skbBtiEsgMWw/videos> On 08/07/2018 06:19 AM, Marc Hopkins via Outages wrote:
Aprox 5:07 am EDT; we lost contact with about 30 ELAN sites connected on the Time Warner / Charter transport network. There was scheduled maintenance overnight, but impacting only one service. Help desk is slammed with calls. Been on hold for more than 40 minutes.
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participants (2)
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Laura Ulrick -
Marc Hopkins