We are having a speed issue with a customer transport circuit in NW US and also are unable to call their support line (keep getting disconnected), anyone else having issues with them? Erich Kaiser North Central Tower erich@northcentraltower.com Office: 815-570-3101
SE TN checking in-- no reported issues, and we have ~60 clients with Spectrum coax/fiber. Brian Ladd On Thu, Dec 19, 2019 at 1:16 PM Erich Kaiser via Outages < outages@outages.org> wrote:
We are having a speed issue with a customer transport circuit in NW US and also are unable to call their support line (keep getting disconnected), anyone else having issues with them?
Erich Kaiser North Central Tower erich@northcentraltower.com Office: 815-570-3101
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A Consultant client of ours in Southern California just sent a note indicating that several clients having issues with Spectrum internet service at their office. Specifics include that the service is going up and down several times an hour. Sincerely, William Kern PixelGate Networks On 12/19/2019 10:20 AM, Brian Ladd via Outages wrote:
SE TN checking in-- no reported issues, and we have ~60 clients with Spectrum coax/fiber.
Brian Ladd
On Thu, Dec 19, 2019 at 1:16 PM Erich Kaiser via Outages <outages@outages.org <mailto:outages@outages.org>> wrote:
We are having a speed issue with a customer transport circuit in NW US and also are unable to call their support line (keep getting disconnected), anyone else having issues with them?
Erich Kaiser North Central Tower erich@northcentraltower.com <mailto:erich@northcentraltower.com> Office: 815-570-3101
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I've been having issues out of my office here in Atlanta since about 7:30pm last night. Intermittent dropouts and ping times to various locations ranging from mid hundreds to mid to high tens of thousands followed by 5 to 30 minutes of complete dark. It cleared up from 3am until about 8:30am EST and was flaky again until around 11:30am. It's been mostly solid since. I have an engineer from Spectrum on site at the moment looking over the local equipment and lines. I'll post more after he's finished and I've picked his brain a bit about any potential larger issues. The only extensive logging I have immediately at hand is a 1/sec ping log from here to google's dns (8.8.8.8), but any site, anywhere I tested, no matter the peer, was getting the same kind of times. Scott On Thu, Dec 19, 2019 at 1:25 PM William Kern via Outages < outages@outages.org> wrote:
A Consultant client of ours in Southern California just sent a note indicating that several clients having issues with Spectrum internet service at their office. Specifics include that the service is going up and down several times an hour.
Sincerely,
William Kern
PixelGate Networks On 12/19/2019 10:20 AM, Brian Ladd via Outages wrote:
SE TN checking in-- no reported issues, and we have ~60 clients with Spectrum coax/fiber.
Brian Ladd
On Thu, Dec 19, 2019 at 1:16 PM Erich Kaiser via Outages < outages@outages.org> wrote:
We are having a speed issue with a customer transport circuit in NW US and also are unable to call their support line (keep getting disconnected), anyone else having issues with them?
Erich Kaiser North Central Tower erich@northcentraltower.com Office: 815-570-3101
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing listOutages@outages.orghttps://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Troy, OH Spectrum/Charter circuit routing just fine through Dayton/Cleveland to Chicago Level 3. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Thu, Dec 19, 2019 at 1:31 PM Scott Bragg via Outages <outages@outages.org> wrote:
I've been having issues out of my office here in Atlanta since about 7:30pm last night. Intermittent dropouts and ping times to various locations ranging from mid hundreds to mid to high tens of thousands followed by 5 to 30 minutes of complete dark. It cleared up from 3am until about 8:30am EST and was flaky again until around 11:30am. It's been mostly solid since. I have an engineer from Spectrum on site at the moment looking over the local equipment and lines. I'll post more after he's finished and I've picked his brain a bit about any potential larger issues.
The only extensive logging I have immediately at hand is a 1/sec ping log from here to google's dns (8.8.8.8), but any site, anywhere I tested, no matter the peer, was getting the same kind of times.
Scott
On Thu, Dec 19, 2019 at 1:25 PM William Kern via Outages < outages@outages.org> wrote:
A Consultant client of ours in Southern California just sent a note indicating that several clients having issues with Spectrum internet service at their office. Specifics include that the service is going up and down several times an hour.
Sincerely,
William Kern
PixelGate Networks On 12/19/2019 10:20 AM, Brian Ladd via Outages wrote:
SE TN checking in-- no reported issues, and we have ~60 clients with Spectrum coax/fiber.
Brian Ladd
On Thu, Dec 19, 2019 at 1:16 PM Erich Kaiser via Outages < outages@outages.org> wrote:
We are having a speed issue with a customer transport circuit in NW US and also are unable to call their support line (keep getting disconnected), anyone else having issues with them?
Erich Kaiser North Central Tower erich@northcentraltower.com Office: 815-570-3101
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing listOutages@outages.orghttps://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
The only extensive logging I have immediately at hand is a 1/sec ping log from here to google's dns (8.8.8.8)
Just as an FYI for anyone who doesn't know, please don't do this. 8.8.8.8 is not a polling server. They throttle and outright filter ICMP to that address depending on the location and current traffic load. You will get a lot of false negatives. Don't use Google for monitoring or any sort of IPSLA. - Mike Bolitho On Thu, Dec 19, 2019 at 11:32 AM Scott Bragg via Outages < outages@outages.org> wrote:
I've been having issues out of my office here in Atlanta since about 7:30pm last night. Intermittent dropouts and ping times to various locations ranging from mid hundreds to mid to high tens of thousands followed by 5 to 30 minutes of complete dark. It cleared up from 3am until about 8:30am EST and was flaky again until around 11:30am. It's been mostly solid since. I have an engineer from Spectrum on site at the moment looking over the local equipment and lines. I'll post more after he's finished and I've picked his brain a bit about any potential larger issues.
The only extensive logging I have immediately at hand is a 1/sec ping log from here to google's dns (8.8.8.8), but any site, anywhere I tested, no matter the peer, was getting the same kind of times.
Scott
On Thu, Dec 19, 2019 at 1:25 PM William Kern via Outages < outages@outages.org> wrote:
A Consultant client of ours in Southern California just sent a note indicating that several clients having issues with Spectrum internet service at their office. Specifics include that the service is going up and down several times an hour.
Sincerely,
William Kern
PixelGate Networks On 12/19/2019 10:20 AM, Brian Ladd via Outages wrote:
SE TN checking in-- no reported issues, and we have ~60 clients with Spectrum coax/fiber.
Brian Ladd
On Thu, Dec 19, 2019 at 1:16 PM Erich Kaiser via Outages < outages@outages.org> wrote:
We are having a speed issue with a customer transport circuit in NW US and also are unable to call their support line (keep getting disconnected), anyone else having issues with them?
Erich Kaiser North Central Tower erich@northcentraltower.com Office: 815-570-3101
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing listOutages@outages.orghttps://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Need somewhere to ping? scanme.insecure.org Is set up to be a scanning and pinging target. It's run by the nmap folks. Just a heads-up! On 12/19/2019 at 1:37 PM, "Mike Bolitho via Outages" wrote:The only extensive logging I have immediately at hand is a 1/sec ping log from here to google's dns (8.8.8.8) Just as an FYI for anyone who doesn't know, please don't do this. 8.8.8.8 is not a polling server. They throttle and outright filter ICMP to that address depending on the location and current traffic load. You will get a lot of false negatives. Don't use Google for monitoring or any sort of IPSLA. - Mike Bolitho On Thu, Dec 19, 2019 at 11:32 AM Scott Bragg via Outages wrote: I've been having issues out of my office here in Atlanta since about 7:30pm last night. Intermittent dropouts and ping times to various locations ranging from mid hundreds to mid to high tens of thousands followed by 5 to 30 minutes of complete dark. It cleared up from 3am until about 8:30am EST and was flaky again until around 11:30am. It's been mostly solid since. I have an engineer from Spectrum on site at the moment looking over the local equipment and lines. I'll post more after he's finished and I've picked his brain a bit about any potential larger issues. The only extensive logging I have immediately at hand is a 1/sec ping log from here to google's dns (8.8.8.8), but any site, anywhere I tested, no matter the peer, was getting the same kind of times. Scott On Thu, Dec 19, 2019 at 1:25 PM William Kern via Outages wrote: A Consultant client of ours in Southern California just sent a note indicating that several clients having issues with Spectrum internet service at their office. Specifics include that the service is going up and down several times an hour. Sincerely, William Kern PixelGate Networks On 12/19/2019 10:20 AM, Brian Ladd via Outages wrote: SE TN checking in-- no reported issues, and we have ~60 clients with Spectrum coax/fiber. Brian Ladd On Thu, Dec 19, 2019 at 1:16 PM Erich Kaiser via Outages wrote: We are having a speed issue with a customer transport circuit in NW US and also are unable to call their support line (keep getting disconnected), anyone else having issues with them? Erich Kaiser North Central Tower erich@northcentraltower.com Office: 815-570-3101 _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
participants (7)
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Brian Ladd -
Erich Kaiser -
Josh Luthman -
jrk1231-outml＠nym.hush.com -
Mike Bolitho -
Scott Bragg -
William Kern