Lucky 225 Clueless?
Hey Lucky 225, Maybe because we have many customers that can not accomplish business tasks right now and as they are losing thousands of dollars every hour they persist in calling us!!! They are calling for status updates constantly. I have seen issues with authentication since last Wednesday in my Event Logs so I know Level 3 has been seeing the same thing. Stop taking up for Level 3; they don't even know your name or care! All the best, Robert Castillo Senior Network Engineer Digitel Corporation 2600 School Dr. Atlanta, GA 30360 770-452-9295 www.digitel.net I would tell you a UDP joke, but you might not get it! Telephones | Computers | Servers | Networks | VoIP -----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of outages-request@outages.org Sent: Tuesday, October 04, 2016 11:19 AM To: outages@outages.org Subject: Outages Digest, Vol 101, Issue 11 Send Outages mailing list submissions to outages@outages.org To subscribe or unsubscribe via the World Wide Web, visit https://puck.nether.net/mailman/listinfo/outages or, via email, send a message with subject or body 'help' to outages-request@outages.org You can reach the person managing the list at outages-owner@outages.org When replying, please edit your Subject line so it is more specific than "Re: Contents of Outages digest..." Today's Topics: 1. Re: Level3 VoIP Issues? (Lucky 225) 2. Re: Level3 VoIP Issues? (Nathan J. Lichtenstein) 3. Re: Outages Digest, Vol 101, Issue 10 (Robert Castillo) ---------------------------------------------------------------------- Message: 1 Date: Tue, 4 Oct 2016 09:06:38 -0600 From: Lucky 225 <lucky225@gmail.com> To: David Wessell <david@ringfree.com> Cc: "outages@outages.org" <outages@outages.org> Subject: Re: [outages] Level3 VoIP Issues? Message-ID: <CAL7-y62FeceSyuPb9=HSjkEh4ry7USL0UrDuJWOp7ErX1xts_w@mail.gmail.com> Content-Type: text/plain; charset="utf-8" Because bugging them in the middle of an outage will get it resolved quicker? :P I will never understand people that are well aware a major outage is happening as evidenced by a 20+ email thread on a major outage list who insist on pestering the very people who are working to get this resolved or level1 reps who literally don't have any control over the situation and limited knowledge to begin with. On Tue, Oct 4, 2016 at 8:55 AM, David Wessell via Outages < outages@outages.org> wrote:
Level3 Outage ID: 11571692. Not that you can get a hold of anyone at Level3 to discuss it..
On Tue, Oct 4, 2016 at 10:53 AM, Dan Wood via Outages <outages@outages.org
wrote:
Wow. Did Level3 get hit with an EMP?
On Tue, Oct 4, 2016 at 10:49 AM, Sean Beverly via Outages < outages@outages.org> wrote:
Inbound calls to DID's on Level 3 in Chicago and NYC are failing for us. Outbound on our trunks seems to be working fine.
On Tue, Oct 4, 2016 at 9:43 AM, Nicholas Sideras via Outages < outages@outages.org> wrote:
The support line just hung up on me while on hold, and calling back gets an "all circuits are busy" message. Calling our sales rep's local MKE office number does the same, but our inbound still appears to be working. Outbound local and long distance still gets an intercept message.
*From:* Outages [mailto:outages-bounces@outages.org] *On Behalf Of *Kevin Kastelic via Outages *Sent:* Tuesday, October 04, 2016 9:37 AM *To:* Will Wylie *Cc:* outages@outages.org *Subject:* Re: [outages] Level3 VoIP Issues?
We are also seeing it in Sussex, WI on Level3. Local calling seems to work, but nothing else.
On Tue, Oct 4, 2016 at 9:34 AM, Will Wylie via Outages < outages@outages.org> wrote:
Seeing them in Houston
On Tue, Oct 4, 2016 at 9:32 AM, Jason Hellenthal via Outages < outages@outages.org> wrote:
We have the same thing here in Brookfield, WI ?MKE?
On Oct 4, 2016, at 09:30, Nicholas Sideras via Outages < outages@outages.org> wrote:
We can't make outgoing calls with Level3 from MKE, but incoming is fine as far as we can tell. This is on what was formerly a TWTC connection. I've been waiting about 10 minutes on hold with support as well.
Nicholas Sideras Director of Technical Operations Holland Bulb Farms
From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Kevin Miller via Outages Sent: Tuesday, October 04, 2016 9:27 AM To: outages@outages.org Subject: [outages] Level3 VoIP Issues?
All of our Level3 DIDs in PHL and JFK do not seem to working inbound. Outgoing seems to be fine. Waiting for someone to pick up at Level3. Anyone else seeing issues?
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-- Jason Hellenthal JJH48-ARIN
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Sean Beverly Senior Infrastructure Engineer
312.895.5362 Dir 312.427.3246 Fax
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
--
David Wessell President, Ringfree Communications, Inc p: 828-575-0030 x101 a: 475 S Church St Hendersonville, NC 28792 s: www.ringfree.com e: david@ringfree.com
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Can we keep the crap off the list? Use it for outages, not name calling. On Tue, Oct 4, 2016 at 11:30 AM, Robert Castillo via Outages < outages@outages.org> wrote:
Hey Lucky 225,
Maybe because we have many customers that can not accomplish business tasks right now and as they are losing thousands of dollars every hour they persist in calling us!!! They are calling for status updates constantly.
I have seen issues with authentication since last Wednesday in my Event Logs so I know Level 3 has been seeing the same thing. Stop taking up for Level 3; they don't even know your name or care!
All the best,
Robert Castillo Senior Network Engineer Digitel Corporation 2600 School Dr. Atlanta, GA 30360 770-452-9295 www.digitel.net
I would tell you a UDP joke, but you might not get it!
Telephones | Computers | Servers | Networks | VoIP
-----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of outages-request@outages.org Sent: Tuesday, October 04, 2016 11:19 AM To: outages@outages.org Subject: Outages Digest, Vol 101, Issue 11
Send Outages mailing list submissions to outages@outages.org
To subscribe or unsubscribe via the World Wide Web, visit https://puck.nether.net/mailman/listinfo/outages or, via email, send a message with subject or body 'help' to outages-request@outages.org
You can reach the person managing the list at outages-owner@outages.org
When replying, please edit your Subject line so it is more specific than "Re: Contents of Outages digest..."
Today's Topics:
1. Re: Level3 VoIP Issues? (Lucky 225) 2. Re: Level3 VoIP Issues? (Nathan J. Lichtenstein) 3. Re: Outages Digest, Vol 101, Issue 10 (Robert Castillo)
----------------------------------------------------------------------
Message: 1 Date: Tue, 4 Oct 2016 09:06:38 -0600 From: Lucky 225 <lucky225@gmail.com> To: David Wessell <david@ringfree.com> Cc: "outages@outages.org" <outages@outages.org> Subject: Re: [outages] Level3 VoIP Issues? Message-ID: <CAL7-y62FeceSyuPb9=HSjkEh4ry7USL0UrDuJWOp7ErX1xts_w@mail. gmail.com> Content-Type: text/plain; charset="utf-8"
Because bugging them in the middle of an outage will get it resolved quicker? :P I will never understand people that are well aware a major outage is happening as evidenced by a 20+ email thread on a major outage list who insist on pestering the very people who are working to get this resolved or level1 reps who literally don't have any control over the situation and limited knowledge to begin with.
On Tue, Oct 4, 2016 at 8:55 AM, David Wessell via Outages < outages@outages.org> wrote:
Level3 Outage ID: 11571692. Not that you can get a hold of anyone at Level3 to discuss it..
On Tue, Oct 4, 2016 at 10:53 AM, Dan Wood via Outages <outages@outages.org
wrote:
Wow. Did Level3 get hit with an EMP?
On Tue, Oct 4, 2016 at 10:49 AM, Sean Beverly via Outages < outages@outages.org> wrote:
Inbound calls to DID's on Level 3 in Chicago and NYC are failing for us. Outbound on our trunks seems to be working fine.
On Tue, Oct 4, 2016 at 9:43 AM, Nicholas Sideras via Outages < outages@outages.org> wrote:
The support line just hung up on me while on hold, and calling back gets an "all circuits are busy" message. Calling our sales rep's local MKE office number does the same, but our inbound still appears to be working. Outbound local and long distance still gets an intercept message.
*From:* Outages [mailto:outages-bounces@outages.org] *On Behalf Of *Kevin Kastelic via Outages *Sent:* Tuesday, October 04, 2016 9:37 AM *To:* Will Wylie *Cc:* outages@outages.org *Subject:* Re: [outages] Level3 VoIP Issues?
We are also seeing it in Sussex, WI on Level3. Local calling seems to work, but nothing else.
On Tue, Oct 4, 2016 at 9:34 AM, Will Wylie via Outages < outages@outages.org> wrote:
Seeing them in Houston
On Tue, Oct 4, 2016 at 9:32 AM, Jason Hellenthal via Outages < outages@outages.org> wrote:
We have the same thing here in Brookfield, WI ?MKE?
On Oct 4, 2016, at 09:30, Nicholas Sideras via Outages < outages@outages.org> wrote:
We can't make outgoing calls with Level3 from MKE, but incoming is fine as far as we can tell. This is on what was formerly a TWTC connection. I've been waiting about 10 minutes on hold with support as well.
Nicholas Sideras Director of Technical Operations Holland Bulb Farms
From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Kevin Miller via Outages Sent: Tuesday, October 04, 2016 9:27 AM To: outages@outages.org Subject: [outages] Level3 VoIP Issues?
All of our Level3 DIDs in PHL and JFK do not seem to working inbound. Outgoing seems to be fine. Waiting for someone to pick up at Level3. Anyone else seeing issues?
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Jason Hellenthal JJH48-ARIN
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Sean Beverly Senior Infrastructure Engineer
312.895.5362 Dir 312.427.3246 Fax
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
--
David Wessell President, Ringfree Communications, Inc p: 828-575-0030 x101 a: 475 S Church St Hendersonville, NC 28792 s: www.ringfree.com e: david@ringfree.com
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Just got this from bandwidth.com Valued Bandwidth Customer, We are experiencing indications of a Network Impairment on the Bandwidth network. Initial: Bandwidth is currently experiencing issues with several services as a result of a major underlying carrier network event: 911 Termination Calls to certain destinations that traverse our underlying carrier are currently failing over to our national call center. Toll Free Inbound calls received via our underlying carrier are currently not completing as expected. Bandwidth is working to route these TF numbers around the impacted carrier. Telephone Numbers received from Bandwidth powered by our Underlying Carrier are impacted for origination calls. Bandwidth is working with our underlying carrier to resolve this issue as soon as possible. The following Products are impacted: • Origination (myBWC) • Toll Free Origination (myBWC) • VoIP 911 (myBWC) • VoIP 911 (Dash) • Origination (Bandwidth Dashboard) Luke Guillory Network Operations Manager Tel: 985.536.1212 Fax: 985.536.0300 Email: lguillory@reservetele.com Reserve Telecommunications 100 RTC Dr Reserve, LA 70084 _________________________________________________________________________________________________ Disclaimer: The information transmitted, including attachments, is intended only for the person(s) or entity to which it is addressed and may contain confidential and/or privileged material which should not disseminate, distribute or be copied. Please notify Luke Guillory immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Luke Guillory therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. . -----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Robert Castillo via Outages Sent: Tuesday, October 04, 2016 10:30 AM To: outages@outages.org Subject: [outages] Lucky 225 Clueless? Hey Lucky 225, Maybe because we have many customers that can not accomplish business tasks right now and as they are losing thousands of dollars every hour they persist in calling us!!! They are calling for status updates constantly. I have seen issues with authentication since last Wednesday in my Event Logs so I know Level 3 has been seeing the same thing. Stop taking up for Level 3; they don't even know your name or care! All the best, Robert Castillo Senior Network Engineer Digitel Corporation 2600 School Dr. Atlanta, GA 30360 770-452-9295 www.digitel.net I would tell you a UDP joke, but you might not get it! Telephones | Computers | Servers | Networks | VoIP -----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of outages-request@outages.org Sent: Tuesday, October 04, 2016 11:19 AM To: outages@outages.org Subject: Outages Digest, Vol 101, Issue 11 Send Outages mailing list submissions to outages@outages.org To subscribe or unsubscribe via the World Wide Web, visit https://puck.nether.net/mailman/listinfo/outages or, via email, send a message with subject or body 'help' to outages-request@outages.org You can reach the person managing the list at outages-owner@outages.org When replying, please edit your Subject line so it is more specific than "Re: Contents of Outages digest..." Today's Topics: 1. Re: Level3 VoIP Issues? (Lucky 225) 2. Re: Level3 VoIP Issues? (Nathan J. Lichtenstein) 3. Re: Outages Digest, Vol 101, Issue 10 (Robert Castillo) ---------------------------------------------------------------------- Message: 1 Date: Tue, 4 Oct 2016 09:06:38 -0600 From: Lucky 225 <lucky225@gmail.com> To: David Wessell <david@ringfree.com> Cc: "outages@outages.org" <outages@outages.org> Subject: Re: [outages] Level3 VoIP Issues? Message-ID: <CAL7-y62FeceSyuPb9=HSjkEh4ry7USL0UrDuJWOp7ErX1xts_w@mail.gmail.com> Content-Type: text/plain; charset="utf-8" Because bugging them in the middle of an outage will get it resolved quicker? :P I will never understand people that are well aware a major outage is happening as evidenced by a 20+ email thread on a major outage list who insist on pestering the very people who are working to get this resolved or level1 reps who literally don't have any control over the situation and limited knowledge to begin with. On Tue, Oct 4, 2016 at 8:55 AM, David Wessell via Outages < outages@outages.org> wrote:
Level3 Outage ID: 11571692. Not that you can get a hold of anyone at Level3 to discuss it..
On Tue, Oct 4, 2016 at 10:53 AM, Dan Wood via Outages <outages@outages.org
wrote:
Wow. Did Level3 get hit with an EMP?
On Tue, Oct 4, 2016 at 10:49 AM, Sean Beverly via Outages < outages@outages.org> wrote:
Inbound calls to DID's on Level 3 in Chicago and NYC are failing for us. Outbound on our trunks seems to be working fine.
On Tue, Oct 4, 2016 at 9:43 AM, Nicholas Sideras via Outages < outages@outages.org> wrote:
The support line just hung up on me while on hold, and calling back gets an "all circuits are busy" message. Calling our sales rep's local MKE office number does the same, but our inbound still appears to be working. Outbound local and long distance still gets an intercept message.
*From:* Outages [mailto:outages-bounces@outages.org] *On Behalf Of *Kevin Kastelic via Outages *Sent:* Tuesday, October 04, 2016 9:37 AM *To:* Will Wylie *Cc:* outages@outages.org *Subject:* Re: [outages] Level3 VoIP Issues?
We are also seeing it in Sussex, WI on Level3. Local calling seems to work, but nothing else.
On Tue, Oct 4, 2016 at 9:34 AM, Will Wylie via Outages < outages@outages.org> wrote:
Seeing them in Houston
On Tue, Oct 4, 2016 at 9:32 AM, Jason Hellenthal via Outages < outages@outages.org> wrote:
We have the same thing here in Brookfield, WI ?MKE?
On Oct 4, 2016, at 09:30, Nicholas Sideras via Outages < outages@outages.org> wrote:
We can't make outgoing calls with Level3 from MKE, but incoming is fine as far as we can tell. This is on what was formerly a TWTC connection. I've been waiting about 10 minutes on hold with support as well.
Nicholas Sideras Director of Technical Operations Holland Bulb Farms
From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Kevin Miller via Outages Sent: Tuesday, October 04, 2016 9:27 AM To: outages@outages.org Subject: [outages] Level3 VoIP Issues?
All of our Level3 DIDs in PHL and JFK do not seem to working inbound. Outgoing seems to be fine. Waiting for someone to pick up at Level3. Anyone else seeing issues?
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Jason Hellenthal JJH48-ARIN
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Sean Beverly Senior Infrastructure Engineer
312.895.5362 Dir 312.427.3246 Fax
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
--
David Wessell President, Ringfree Communications, Inc p: 828-575-0030 x101 a: 475 S Church St Hendersonville, NC 28792 s: www.ringfree.com e: david@ringfree.com
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-------------- next part -------------- An HTML attachment was scrubbed... URL: <https://puck.nether.net/pipermail/outages/attachments/20161004/d53096cb/attachment-0001.html> ------------------------------ Message: 2 Date: Tue, 4 Oct 2016 11:07:36 -0400 From: "Nathan J. Lichtenstein" <njlichtenstein@gmail.com> To: outages@outages.org Subject: Re: [outages] Level3 VoIP Issues? Message-ID: <CAKHzJvXiuyR=Su3kj0S7NA+LWm1aaGGYOsT_N39mLkX0cByUYA@mail.gmail.com> Content-Type: text/plain; charset="utf-8" We're seeing issues with SIP/PRI in ROC inbound. Also seeing throughout NE and upstate NY. On Tue, Oct 4, 2016 at 10:27 AM, Kevin Miller via Outages < outages@outages.org> wrote:
All of our Level3 DIDs in PHL and JFK do not seem to working inbound. Outgoing seems to be fine. Waiting for someone to pick up at Level3. Anyone else seeing issues?
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- *Nathan J. Lichtenstein * *Rochester Institute of Technology* Networking and Systems Administration, BS *Cisco Certified Entry Network Technician* Verification No. 421913973673ASCH -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://puck.nether.net/pipermail/outages/attachments/20161004/5e3713bf/attachment-0001.html> ------------------------------ Message: 3 Date: Tue, 4 Oct 2016 15:17:59 +0000 From: Robert Castillo <RCastillo@digitel.net> To: "outages@outages.org" <outages@outages.org> Subject: Re: [outages] Outages Digest, Vol 101, Issue 10 Message-ID: <9C889F4AB8F29849BCAB69218C890E0A019D65D9@NET-MAIL.ad.jtechnetworks.com> Content-Type: text/plain; charset="iso-8859-1" Several of my customers are reporting "No Outbound Dialing" on Level 3 circuits this morning.... in the Greater Atlanta Area. All the best, Robert Castillo Senior Network Engineer Digitel Corporation 2600 School Dr. Atlanta, GA 30360?? 770-452-9295? www.digitel.net?? I would tell you a UDP joke, but you might not?get it!?????????????? ???????????????? Telephones ?| ?Computers ?| ?Servers ?| ?Networks ?| ?VoIP? -----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of outages-request@outages.org Sent: Tuesday, October 04, 2016 11:05 AM To: outages@outages.org Subject: Outages Digest, Vol 101, Issue 10 Send Outages mailing list submissions to outages@outages.org To subscribe or unsubscribe via the World Wide Web, visit https://puck.nether.net/mailman/listinfo/outages or, via email, send a message with subject or body 'help' to outages-request@outages.org You can reach the person managing the list at outages-owner@outages.org When replying, please edit your Subject line so it is more specific than "Re: Contents of Outages digest..." Today's Topics: 1. Re: Level3 VoIP Issues? (Kevin Kastelic) 2. Re: Level3 VoIP Issues? (Dan Wood) ---------------------------------------------------------------------- Message: 1 Date: Tue, 4 Oct 2016 10:04:13 -0500 From: Kevin Kastelic <kevink@sharppackaging.com> To: Paul Stewart <paul@paulstewart.org> Cc: Sean Hayes <sean@engage.pro>, outages <outages@outages.org> Subject: Re: [outages] Level3 VoIP Issues? Message-ID: <CAEBG_8dKx27=qx4dOZCe_d142q3neC5-=kOy2AuB-DzQDRfFSg@mail.gmail.com> Content-Type: text/plain; charset="utf-8" Our internet is through Level3 as well here in Sussex, WI, and it appears to be working fine. Just voice for us. On Tue, Oct 4, 2016 at 10:01 AM, Paul Stewart via Outages < outages@outages.org> wrote:
Is this effecting more than voice do we know?
On Oct 4, 2016, at 10:58 AM, Sean Hayes via Outages <outages@outages.org> wrote:
Confirmed in PHL, NYC, MIA, and TPA.
On Tuesday, October 4, 2016, David Wessell via Outages < outages@outages.org> wrote:
Level3 Outage ID: 11571692. Not that you can get a hold of anyone at Level3 to discuss it..
On Tue, Oct 4, 2016 at 10:53 AM, Dan Wood via Outages < outages@outages.org> wrote:
Wow. Did Level3 get hit with an EMP?
On Tue, Oct 4, 2016 at 10:49 AM, Sean Beverly via Outages < outages@outages.org> wrote:
Inbound calls to DID's on Level 3 in Chicago and NYC are failing for us. Outbound on our trunks seems to be working fine.
On Tue, Oct 4, 2016 at 9:43 AM, Nicholas Sideras via Outages < outages@outages.org> wrote:
The support line just hung up on me while on hold, and calling back gets an "all circuits are busy" message. Calling our sales rep's local MKE office number does the same, but our inbound still appears to be working. Outbound local and long distance still gets an intercept message.
*From:* Outages [mailto:outages-bounces@outages.org] *On Behalf Of *Kevin Kastelic via Outages *Sent:* Tuesday, October 04, 2016 9:37 AM *To:* Will Wylie *Cc:* outages@outages.org *Subject:* Re: [outages] Level3 VoIP Issues?
We are also seeing it in Sussex, WI on Level3. Local calling seems to work, but nothing else.
On Tue, Oct 4, 2016 at 9:34 AM, Will Wylie via Outages < outages@outages.org> wrote:
Seeing them in Houston
On Tue, Oct 4, 2016 at 9:32 AM, Jason Hellenthal via Outages < outages@outages.org> wrote:
We have the same thing here in Brookfield, WI ?MKE?
On Oct 4, 2016, at 09:30, Nicholas Sideras via Outages < outages@outages.org> wrote:
We can't make outgoing calls with Level3 from MKE, but incoming is fine as far as we can tell. This is on what was formerly a TWTC connection. I've been waiting about 10 minutes on hold with support as well.
Nicholas Sideras Director of Technical Operations Holland Bulb Farms
From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Kevin Miller via Outages Sent: Tuesday, October 04, 2016 9:27 AM To: outages@outages.org Subject: [outages] Level3 VoIP Issues?
All of our Level3 DIDs in PHL and JFK do not seem to working inbound. Outgoing seems to be fine. Waiting for someone to pick up at Level3. Anyone else seeing issues?
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Jason Hellenthal JJH48-ARIN
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Sean Beverly Senior Infrastructure Engineer
312.895.5362 Dir 312.427.3246 Fax
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
--
David Wessell President, Ringfree Communications, Inc p: 828-575-0030 x101 a: 475 S Church St Hendersonville, NC 28792 s: www.ringfree.com e: david@ringfree.com
-- Sean Hayes Network Engineer Engage Communications 529 Southard St. Key West, FL 33040 Office: (305)320-0007 _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
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-------------- next part -------------- An HTML attachment was scrubbed... URL: <https://puck.nether.net/pipermail/outages/attachments/20161004/729fb8a8/attachment-0001.html> ------------------------------ Message: 2 Date: Tue, 4 Oct 2016 11:04:59 -0400 From: Dan Wood <dan@voiplogic.com> To: Paul Stewart <paul@paulstewart.org> Cc: Sean Hayes <sean@engage.pro>, outages <outages@outages.org> Subject: Re: [outages] Level3 VoIP Issues? Message-ID: <CAJ++fPX=Hig-mdYOc89W3+NrwBjKbRwrT6tkarQaxwMt-0fqWw@mail.gmail.com> Content-Type: text/plain; charset="utf-8" Internet Circuits are up for me with no issues in NYC.....yet... On Tue, Oct 4, 2016 at 11:01 AM, Paul Stewart via Outages < outages@outages.org> wrote:
Is this effecting more than voice do we know?
On Oct 4, 2016, at 10:58 AM, Sean Hayes via Outages <outages@outages.org> wrote:
Confirmed in PHL, NYC, MIA, and TPA.
On Tuesday, October 4, 2016, David Wessell via Outages < outages@outages.org> wrote:
Level3 Outage ID: 11571692. Not that you can get a hold of anyone at Level3 to discuss it..
On Tue, Oct 4, 2016 at 10:53 AM, Dan Wood via Outages < outages@outages.org> wrote:
Wow. Did Level3 get hit with an EMP?
On Tue, Oct 4, 2016 at 10:49 AM, Sean Beverly via Outages < outages@outages.org> wrote:
Inbound calls to DID's on Level 3 in Chicago and NYC are failing for us. Outbound on our trunks seems to be working fine.
On Tue, Oct 4, 2016 at 9:43 AM, Nicholas Sideras via Outages < outages@outages.org> wrote:
The support line just hung up on me while on hold, and calling back gets an "all circuits are busy" message. Calling our sales rep's local MKE office number does the same, but our inbound still appears to be working. Outbound local and long distance still gets an intercept message.
*From:* Outages [mailto:outages-bounces@outages.org] *On Behalf Of *Kevin Kastelic via Outages *Sent:* Tuesday, October 04, 2016 9:37 AM *To:* Will Wylie *Cc:* outages@outages.org *Subject:* Re: [outages] Level3 VoIP Issues?
We are also seeing it in Sussex, WI on Level3. Local calling seems to work, but nothing else.
On Tue, Oct 4, 2016 at 9:34 AM, Will Wylie via Outages < outages@outages.org> wrote:
Seeing them in Houston
On Tue, Oct 4, 2016 at 9:32 AM, Jason Hellenthal via Outages < outages@outages.org> wrote:
We have the same thing here in Brookfield, WI ?MKE?
On Oct 4, 2016, at 09:30, Nicholas Sideras via Outages < outages@outages.org> wrote:
We can't make outgoing calls with Level3 from MKE, but incoming is fine as far as we can tell. This is on what was formerly a TWTC connection. I've been waiting about 10 minutes on hold with support as well.
Nicholas Sideras Director of Technical Operations Holland Bulb Farms
From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Kevin Miller via Outages Sent: Tuesday, October 04, 2016 9:27 AM To: outages@outages.org Subject: [outages] Level3 VoIP Issues?
All of our Level3 DIDs in PHL and JFK do not seem to working inbound. Outgoing seems to be fine. Waiting for someone to pick up at Level3. Anyone else seeing issues?
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-- Jason Hellenthal JJH48-ARIN
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_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Sean Beverly Senior Infrastructure Engineer
312.895.5362 Dir 312.427.3246 Fax
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
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--
David Wessell President, Ringfree Communications, Inc p: 828-575-0030 x101 a: 475 S Church St Hendersonville, NC 28792 s: www.ringfree.com e: david@ringfree.com
-- Sean Hayes Network Engineer Engage Communications 529 Southard St. Key West, FL 33040 Office: (305)320-0007 _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
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No, end users who don't log into their own web portals to see a clear status update are clueless Oct 04, 2016 1:00 PM GMT We are aware of a situation impacting voice services. Our technical team is looking into this issue to determine the cause. Our priority is to ensure the reliability of our network and services. We will provide updates as more information becomes available. Bugging people that don't have any more information than what's available in the portal gets you no where - also posting an off-topic non-outage related thread outside the guidelines of this list would be clueless. On Tue, Oct 4, 2016 at 9:30 AM, Robert Castillo via Outages < outages@outages.org> wrote:
Hey Lucky 225,
Maybe because we have many customers that can not accomplish business tasks right now and as they are losing thousands of dollars every hour they persist in calling us!!! They are calling for status updates constantly.
I have seen issues with authentication since last Wednesday in my Event Logs so I know Level 3 has been seeing the same thing. Stop taking up for Level 3; they don't even know your name or care!
All the best,
Robert Castillo Senior Network Engineer Digitel Corporation 2600 School Dr. Atlanta, GA 30360 770-452-9295 www.digitel.net
I would tell you a UDP joke, but you might not get it!
Telephones | Computers | Servers | Networks | VoIP
-----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of outages-request@outages.org Sent: Tuesday, October 04, 2016 11:19 AM To: outages@outages.org Subject: Outages Digest, Vol 101, Issue 11
Send Outages mailing list submissions to outages@outages.org
To subscribe or unsubscribe via the World Wide Web, visit https://puck.nether.net/mailman/listinfo/outages or, via email, send a message with subject or body 'help' to outages-request@outages.org
You can reach the person managing the list at outages-owner@outages.org
When replying, please edit your Subject line so it is more specific than "Re: Contents of Outages digest..."
Today's Topics:
1. Re: Level3 VoIP Issues? (Lucky 225) 2. Re: Level3 VoIP Issues? (Nathan J. Lichtenstein) 3. Re: Outages Digest, Vol 101, Issue 10 (Robert Castillo)
----------------------------------------------------------------------
Message: 1 Date: Tue, 4 Oct 2016 09:06:38 -0600 From: Lucky 225 <lucky225@gmail.com> To: David Wessell <david@ringfree.com> Cc: "outages@outages.org" <outages@outages.org> Subject: Re: [outages] Level3 VoIP Issues? Message-ID: <CAL7-y62FeceSyuPb9=HSjkEh4ry7USL0UrDuJWOp7ErX1xts_w@mail. gmail.com> Content-Type: text/plain; charset="utf-8"
Because bugging them in the middle of an outage will get it resolved quicker? :P I will never understand people that are well aware a major outage is happening as evidenced by a 20+ email thread on a major outage list who insist on pestering the very people who are working to get this resolved or level1 reps who literally don't have any control over the situation and limited knowledge to begin with.
On Tue, Oct 4, 2016 at 8:55 AM, David Wessell via Outages < outages@outages.org> wrote:
Level3 Outage ID: 11571692. Not that you can get a hold of anyone at Level3 to discuss it..
On Tue, Oct 4, 2016 at 10:53 AM, Dan Wood via Outages <outages@outages.org
wrote:
Wow. Did Level3 get hit with an EMP?
On Tue, Oct 4, 2016 at 10:49 AM, Sean Beverly via Outages < outages@outages.org> wrote:
Inbound calls to DID's on Level 3 in Chicago and NYC are failing for us. Outbound on our trunks seems to be working fine.
On Tue, Oct 4, 2016 at 9:43 AM, Nicholas Sideras via Outages < outages@outages.org> wrote:
The support line just hung up on me while on hold, and calling back gets an "all circuits are busy" message. Calling our sales rep's local MKE office number does the same, but our inbound still appears to be working. Outbound local and long distance still gets an intercept message.
*From:* Outages [mailto:outages-bounces@outages.org] *On Behalf Of *Kevin Kastelic via Outages *Sent:* Tuesday, October 04, 2016 9:37 AM *To:* Will Wylie *Cc:* outages@outages.org *Subject:* Re: [outages] Level3 VoIP Issues?
We are also seeing it in Sussex, WI on Level3. Local calling seems to work, but nothing else.
On Tue, Oct 4, 2016 at 9:34 AM, Will Wylie via Outages < outages@outages.org> wrote:
Seeing them in Houston
On Tue, Oct 4, 2016 at 9:32 AM, Jason Hellenthal via Outages < outages@outages.org> wrote:
We have the same thing here in Brookfield, WI ?MKE?
On Oct 4, 2016, at 09:30, Nicholas Sideras via Outages < outages@outages.org> wrote:
We can't make outgoing calls with Level3 from MKE, but incoming is fine as far as we can tell. This is on what was formerly a TWTC connection. I've been waiting about 10 minutes on hold with support as well.
Nicholas Sideras Director of Technical Operations Holland Bulb Farms
From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Kevin Miller via Outages Sent: Tuesday, October 04, 2016 9:27 AM To: outages@outages.org Subject: [outages] Level3 VoIP Issues?
All of our Level3 DIDs in PHL and JFK do not seem to working inbound. Outgoing seems to be fine. Waiting for someone to pick up at Level3. Anyone else seeing issues?
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Jason Hellenthal JJH48-ARIN
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Sean Beverly Senior Infrastructure Engineer
312.895.5362 Dir 312.427.3246 Fax
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
--
David Wessell President, Ringfree Communications, Inc p: 828-575-0030 x101 a: 475 S Church St Hendersonville, NC 28792 s: www.ringfree.com e: david@ringfree.com
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Furthemore, if you have 'so many customers' as a reseller with an outage, times that by about a few million of the customers L3 serves and think about how many of them are calling with the same question to be told the same thing that's in the portal. On Tue, Oct 4, 2016 at 9:44 AM, Lucky 225 <Lucky225@2600.com> wrote:
No, end users who don't log into their own web portals to see a clear status update are clueless
Oct 04, 2016 1:00 PM GMT We are aware of a situation impacting voice services. Our technical team is looking into this issue to determine the cause. Our priority is to ensure the reliability of our network and services. We will provide updates as more information becomes available.
Bugging people that don't have any more information than what's available in the portal gets you no where - also posting an off-topic non-outage related thread outside the guidelines of this list would be clueless.
On Tue, Oct 4, 2016 at 9:30 AM, Robert Castillo via Outages < outages@outages.org> wrote:
Hey Lucky 225,
Maybe because we have many customers that can not accomplish business tasks right now and as they are losing thousands of dollars every hour they persist in calling us!!! They are calling for status updates constantly.
I have seen issues with authentication since last Wednesday in my Event Logs so I know Level 3 has been seeing the same thing. Stop taking up for Level 3; they don't even know your name or care!
All the best,
Robert Castillo Senior Network Engineer Digitel Corporation 2600 School Dr. Atlanta, GA 30360 770-452-9295 www.digitel.net
I would tell you a UDP joke, but you might not get it!
Telephones | Computers | Servers | Networks | VoIP
-----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of outages-request@outages.org Sent: Tuesday, October 04, 2016 11:19 AM To: outages@outages.org Subject: Outages Digest, Vol 101, Issue 11
Send Outages mailing list submissions to outages@outages.org
To subscribe or unsubscribe via the World Wide Web, visit https://puck.nether.net/mailman/listinfo/outages or, via email, send a message with subject or body 'help' to outages-request@outages.org
You can reach the person managing the list at outages-owner@outages.org
When replying, please edit your Subject line so it is more specific than "Re: Contents of Outages digest..."
Today's Topics:
1. Re: Level3 VoIP Issues? (Lucky 225) 2. Re: Level3 VoIP Issues? (Nathan J. Lichtenstein) 3. Re: Outages Digest, Vol 101, Issue 10 (Robert Castillo)
----------------------------------------------------------------------
Message: 1 Date: Tue, 4 Oct 2016 09:06:38 -0600 From: Lucky 225 <lucky225@gmail.com> To: David Wessell <david@ringfree.com> Cc: "outages@outages.org" <outages@outages.org> Subject: Re: [outages] Level3 VoIP Issues? Message-ID: <CAL7-y62FeceSyuPb9=HSjkEh4ry7USL0UrDuJWOp7ErX1xts_w@mail.gm ail.com> Content-Type: text/plain; charset="utf-8"
Because bugging them in the middle of an outage will get it resolved quicker? :P I will never understand people that are well aware a major outage is happening as evidenced by a 20+ email thread on a major outage list who insist on pestering the very people who are working to get this resolved or level1 reps who literally don't have any control over the situation and limited knowledge to begin with.
On Tue, Oct 4, 2016 at 8:55 AM, David Wessell via Outages < outages@outages.org> wrote:
Level3 Outage ID: 11571692. Not that you can get a hold of anyone at Level3 to discuss it..
On Tue, Oct 4, 2016 at 10:53 AM, Dan Wood via Outages <outages@outages.org
wrote:
Wow. Did Level3 get hit with an EMP?
On Tue, Oct 4, 2016 at 10:49 AM, Sean Beverly via Outages < outages@outages.org> wrote:
Inbound calls to DID's on Level 3 in Chicago and NYC are failing for us. Outbound on our trunks seems to be working fine.
On Tue, Oct 4, 2016 at 9:43 AM, Nicholas Sideras via Outages < outages@outages.org> wrote:
The support line just hung up on me while on hold, and calling back gets an "all circuits are busy" message. Calling our sales rep's local MKE office number does the same, but our inbound still appears to be working. Outbound local and long distance still gets an intercept message.
*From:* Outages [mailto:outages-bounces@outages.org] *On Behalf Of *Kevin Kastelic via Outages *Sent:* Tuesday, October 04, 2016 9:37 AM *To:* Will Wylie *Cc:* outages@outages.org *Subject:* Re: [outages] Level3 VoIP Issues?
We are also seeing it in Sussex, WI on Level3. Local calling seems to work, but nothing else.
On Tue, Oct 4, 2016 at 9:34 AM, Will Wylie via Outages < outages@outages.org> wrote:
Seeing them in Houston
On Tue, Oct 4, 2016 at 9:32 AM, Jason Hellenthal via Outages < outages@outages.org> wrote:
We have the same thing here in Brookfield, WI ?MKE?
> On Oct 4, 2016, at 09:30, Nicholas Sideras via Outages < outages@outages.org> wrote: > > We can't make outgoing calls with Level3 from MKE, but incoming > is fine as far as we can tell. This is on what was formerly a TWTC connection. I've been waiting about 10 minutes on hold with support as well. > > > > Nicholas Sideras > Director of Technical Operations > Holland Bulb Farms > > From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Kevin Miller via Outages > Sent: Tuesday, October 04, 2016 9:27 AM > To: outages@outages.org > Subject: [outages] Level3 VoIP Issues? > > All of our Level3 DIDs in PHL and JFK do not seem to working inbound. Outgoing seems to be fine. Waiting for someone to pick up at Level3. Anyone else seeing issues?
> _______________________________________________ > Outages mailing list > Outages@outages.org > https://puck.nether.net/mailman/listinfo/outages
-- Jason Hellenthal JJH48-ARIN
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Sean Beverly Senior Infrastructure Engineer
312.895.5362 Dir 312.427.3246 Fax
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
--
David Wessell President, Ringfree Communications, Inc p: 828-575-0030 x101 a: 475 S Church St Hendersonville, NC 28792 s: www.ringfree.com e: david@ringfree.com
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
participants (5)
-
Chris Cook -
Lucky 225 -
Lucky 225 -
Luke Guillory -
Robert Castillo