FW: [Twilio status] Investigating : Call Failures

Notice from Twilio, this may have some impact on the VCC sites. From: status-help@statuspage.twilio.com [mailto:status-help@statuspage.twilio.com] Sent: Friday, March 02, 2018 11:40 AM To: techs@answernet.com Subject: [Twilio status] Investigating : Call Failures <http://stspg.io/adbd14140> Call Failures Incident Report for Twilio Investigating We are experience increased packet loss on outbound and inbound calls related to networking failures on the east coast. Team is working to adjust traffic to fully restore service Mar 2, 08:40 PST Previous Updates Monitoring We are seeing recovery in Ireland and Germany. We are continuing to monitor Mar 2, 08:26 PST Investigating We are observing call failures in Ireland and Germany datacenters. On call team is responding Mar 2, 08:25 PST This incident affects: Programmable Voice (PSTN) and Elastic SIP Trunking. View <https://status.twilio.com> status page or <https://status.twilio.com/manage/91dd0vdzdfdz> manage your subscription to these emails. Powered by <https://www.statuspage.io/?utm_source=inapp&utm_medium=powered-by&utm_campaign=status.twilio.com&utm_content=email-notifications> Statuspage

Twilio's on Akamai no? I am now wondering if this is related: https://www.wired.com/story/github-ddos-memcached/ https://githubengineering.com/ddos-incident-report/ ________________________________ From: Outages <outages-bounces@outages.org> on behalf of Joe Adam via Outages <outages@outages.org> Sent: Friday, March 2, 2018 9:51 AM To: National Outages List Subject: [outages] FW: [Twilio status] Investigating : Call Failures Notice from Twilio, this may have some impact on the VCC sites. From: status-help@statuspage.twilio.com [mailto:status-help@statuspage.twilio.com] Sent: Friday, March 02, 2018 11:40 AM To: techs@answernet.com Subject: [Twilio status] Investigating : Call Failures Call Failures<http://stspg.io/adbd14140> Incident Report for Twilio Investigating We are experience increased packet loss on outbound and inbound calls related to networking failures on the east coast. Team is working to adjust traffic to fully restore service Mar 2, 08:40 PST Previous Updates Monitoring We are seeing recovery in Ireland and Germany. We are continuing to monitor Mar 2, 08:26 PST Investigating We are observing call failures in Ireland and Germany datacenters. On call team is responding Mar 2, 08:25 PST This incident affects: Programmable Voice (PSTN) and Elastic SIP Trunking. View status page<https://status.twilio.com> or manage your subscription<https://status.twilio.com/manage/91dd0vdzdfdz> to these emails. Powered by Statuspage<https://www.statuspage.io/?utm_source=inapp&utm_medium=powered-by&utm_campaign=status.twilio.com&utm_content=email-notifications>

There appears to be a widespread power outage on the east coast. It seems to be affecting certain datacenters and infrastructure points. AWS has this update for the direct connect service: We continue to work towards resolving the increased packet loss impacting AWS Direct Connect connectivity to the US-EAST-1 Region. Direct Connect connections from the Equinix DC1 - DC6 & DC10 - DC12, Ashburn, VA and CoreSite VA1 & VA2, Reston, VA locations are affected by this issue.

There's also an AWS US east issue affecting folks with direct connects there.. may be related to the east coast issues.. That or memcache.. https://status.aws.amazon.com/ 7:29 AM PST We are investigating increased packet loss possibly impacting some AWS Direct Connect customers in the US-EAST-1 Region. 8:03 AM PST We continue to work towards resolving the increased packet loss impacting AWS Direct Connect connectivity to the US-EAST-1 Region. Direct Connect connections from the Equinix DC1 - DC6 & DC10 - DC12, Ashburn, VA and CoreSite VA1 & VA2, Reston, VA locations are affected by this issue. My secret spy satellite informs me that Russell Zen via Outages wrote On 2018-03-02, 9:09 AM:
Twilio's on Akamai no? I am now wondering if this is related:
https://www.wired.com/story/github-ddos-memcached/
https://githubengineering.com/ddos-incident-report/
------------------------------------------------------------------------ *From:* Outages <outages-bounces@outages.org> on behalf of Joe Adam via Outages <outages@outages.org> *Sent:* Friday, March 2, 2018 9:51 AM *To:* National Outages List *Subject:* [outages] FW: [Twilio status] Investigating : Call Failures
Notice from Twilio, this may have some impact on the VCC sites.
*From:* status-help@statuspage.twilio.com [mailto:status-help@statuspage.twilio.com] *Sent:* Friday, March 02, 2018 11:40 AM *To:* techs@answernet.com *Subject:* [Twilio status] Investigating : Call Failures
*Call Failures <http://stspg.io/adbd14140> *
Incident Report for Twilio
*Investigating *
We are experience increased packet loss on outbound and inbound calls related to networking failures on the east coast. Team is working to adjust traffic to fully restore service
Mar 2, 08:40 PST
*Previous Updates *
*Monitoring *
We are seeing recovery in Ireland and Germany. We are continuing to monitor
Mar 2, 08:26 PST
*Investigating *
We are observing call failures in Ireland and Germany datacenters. On call team is responding
Mar 2, 08:25 PST
This incident affects: Programmable Voice (PSTN) and Elastic SIP Trunking.
View status page <https://status.twilio.com> or manage your subscription <https://status.twilio.com/manage/91dd0vdzdfdz> to these emails. Powered by Statuspage <https://www.statuspage.io/?utm_source=inapp&utm_medium=powered-by&utm_campaign=status.twilio.com&utm_content=email-notifications>
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
participants (4)
-
Andree Toonk
-
Dan Johansson
-
Joe Adam
-
Russell Zen