It looks like Bandwidth.com is having another voice outage. Our outbound phone calls go to their system, and appear connected from our side, but Bandwidth.com side wont ring for about 2-5 minutes. Seemingly getting connected at Bandwidth.com but not making a successful dial tone to any POTS providers. Multiple sites seem to be having this problem. The Bandwidth.com call center is offline as well, getting either a disconnected message, or the number simply will not ring (from cellphones and landlines) -- Brent Jones brent@servuhome.net
On 11/08/2011 04:40 PM, Brent Jones wrote:
It looks like Bandwidth.com is having another voice outage. Our outbound phone calls go to their system, and appear connected from our side, but Bandwidth.com side wont ring for about 2-5 minutes. Seemingly getting connected at Bandwidth.com but not making a successful dial tone to any POTS providers. Multiple sites seem to be having this problem.
The Bandwidth.com call center is offline as well, getting either a disconnected message, or the number simply will not ring (from cellphones and landlines)
Not noticing any issues here in Denver sending calls to the Denver and Atlanta servers in a round robin. No customer complaints either - yet.... Chris
We're seeing issues with them in Indiana (SIP Trunking). From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Chris Stone Sent: Tuesday, November 08, 2011 6:50 PM To: outages@outages.org Subject: Re: [outages] Bandwidth.com VOIP/SIP outage On 11/08/2011 04:40 PM, Brent Jones wrote: It looks like Bandwidth.com is having another voice outage. Our outbound phone calls go to their system, and appear connected from our side, but Bandwidth.com side wont ring for about 2-5 minutes. Seemingly getting connected at Bandwidth.com but not making a successful dial tone to any POTS providers. Multiple sites seem to be having this problem. The Bandwidth.com call center is offline as well, getting either a disconnected message, or the number simply will not ring (from cellphones and landlines) Not noticing any issues here in Denver sending calls to the Denver and Atlanta servers in a round robin. No customer complaints either - yet.... Chris
Do you know if you are using their Core2 network or their legacy network? Geoff MINA --------------------------------- CTO/Co-Founder Connect First Inc. CCI * VB * 911 P: 720.335.5924 T: 888.410.3071 F: 678.265.1158 E: gmina@connectfirst.com --------------------------------- www.connectfirst.com -----Original Message----- From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Brent Jones Sent: Tuesday, November 08, 2011 4:40 PM To: outages@outages.org Subject: [outages] Bandwidth.com VOIP/SIP outage It looks like Bandwidth.com is having another voice outage. Our outbound phone calls go to their system, and appear connected from our side, but Bandwidth.com side wont ring for about 2-5 minutes. Seemingly getting connected at Bandwidth.com but not making a successful dial tone to any POTS providers. Multiple sites seem to be having this problem. The Bandwidth.com call center is offline as well, getting either a disconnected message, or the number simply will not ring (from cellphones and landlines) -- Brent Jones brent@servuhome.net _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
I can confirm. We can't make calls at all on bandwidth.com sip trunks Thanks. Mark Kierzkowski On Nov 8, 2011, at 5:49 PM, "Brent Jones" <brent@servuhome.net> wrote:
It looks like Bandwidth.com is having another voice outage. Our outbound phone calls go to their system, and appear connected from our side, but Bandwidth.com side wont ring for about 2-5 minutes. Seemingly getting connected at Bandwidth.com but not making a successful dial tone to any POTS providers. Multiple sites seem to be having this problem.
The Bandwidth.com call center is offline as well, getting either a disconnected message, or the number simply will not ring (from cellphones and landlines)
-- Brent Jones brent@servuhome.net _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
on 11/8/2011 6:52 PM Mark Kierzkowski said the following:
I can confirm. We can't make calls at all on bandwidth.com <http://bandwidth.com> sip trunks
My NYC clients who use bandwidth.com ring 4-5 times then go to reorder --> they're having an outage. //jbaltz -- jerry b. altzman | jbaltz@altzman.com | www.jbaltz.com | twitter:@lorvax thank you for contributing to the heat death of the universe.
Can anyone confirm if this is Core2 or legacy proxies? Inbound on legacy is working for us. Geoff Mina CTO/Co-Founder Connect First Inc. 720.335.5924 888.410.3071 gmina@ConnectFirst.com Sent from my iPhone On Nov 8, 2011, at 5:21 PM, "Jerry B. Altzman" <jbaltz@altzman.com> wrote:
on 11/8/2011 6:52 PM Mark Kierzkowski said the following:
I can confirm. We can't make calls at all on bandwidth.com <http://bandwidth.com> sip trunks
My NYC clients who use bandwidth.com ring 4-5 times then go to reorder --> they're having an outage.
//jbaltz -- jerry b. altzman | jbaltz@altzman.com | www.jbaltz.com | twitter:@lorvax thank you for contributing to the heat death of the universe. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Our inbound from core2 appears to be fine, outbound seems to be good to a few different npanxx here in IL. Brooks R. Bridges Telecommunications Manager Ifbyphone, Inc. Phone: (847) 983-3000 Fax: (312) 346-3520 bbridges@ifbyphone.com http://www.ifbyphone.com On 11/8/2011 6:58 PM, Geoffrey Mina wrote:
Can anyone confirm if this is Core2 or legacy proxies? Inbound on legacy is working for us.
Geoff Mina CTO/Co-Founder Connect First Inc. 720.335.5924 888.410.3071 gmina@ConnectFirst.com
Sent from my iPhone
On Nov 8, 2011, at 5:21 PM, "Jerry B. Altzman"<jbaltz@altzman.com> wrote:
on 11/8/2011 6:52 PM Mark Kierzkowski said the following:
I can confirm. We can't make calls at all on bandwidth.com <http://bandwidth.com> sip trunks My NYC clients who use bandwidth.com ring 4-5 times then go to reorder --> they're having an outage.
//jbaltz -- jerry b. altzman | jbaltz@altzman.com | www.jbaltz.com | twitter:@lorvax thank you for contributing to the heat death of the universe. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
I saw issues earlier this week when I was doing traceroutes to their NYC wholesale and DFW wholesale switches. I was going via XO and seeing lots of packetloss. I moved the outbound traffic to a provider that got to them via Cogent and things cleared up instantly. ~Jared Geiger On Tue, Nov 8, 2011 at 8:29 PM, Brooks Bridges <bbridges@ifbyphone.com>wrote:
Our inbound from core2 appears to be fine, outbound seems to be good to a few different npanxx here in IL.
Brooks R. Bridges Telecommunications Manager Ifbyphone, Inc. Phone: (847) 983-3000 Fax: (312) 346-3520 bbridges@ifbyphone.com http://www.ifbyphone.com
On 11/8/2011 6:58 PM, Geoffrey Mina wrote:
Can anyone confirm if this is Core2 or legacy proxies? Inbound on legacy is working for us.
Geoff Mina CTO/Co-Founder Connect First Inc. 720.335.5924 888.410.3071 gmina@ConnectFirst.com
Sent from my iPhone
On Nov 8, 2011, at 5:21 PM, "Jerry B. Altzman"<jbaltz@altzman.com> wrote:
on 11/8/2011 6:52 PM Mark Kierzkowski said the following:
I can confirm. We can't make calls at all on bandwidth.com <http://bandwidth.com> sip trunks
My NYC clients who use bandwidth.com ring 4-5 times then go to reorder --> they're having an outage.
//jbaltz -- jerry b. altzman | jbaltz@altzman.com | www.jbaltz.com | twitter:@lorvax thank you for contributing to the heat death of the universe. ______________________________**_________________ Outages mailing list Outages@outages.org https://puck.nether.net/**mailman/listinfo/outages<https://puck.nether.net/mailman/listinfo/outages>
______________________________**_________________ Outages mailing list Outages@outages.org https://puck.nether.net/**mailman/listinfo/outages<https://puck.nether.net/mailman/listinfo/outages>
______________________________**_________________ Outages mailing list Outages@outages.org https://puck.nether.net/**mailman/listinfo/outages<https://puck.nether.net/mailman/listinfo/outages>
I received a call back on the ticket that I had open with them and the tech indicated that the issues have been resolved. We're seeing our service restored. From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Jared Geiger Sent: Tuesday, November 08, 2011 9:44 PM To: outages@outages.org Subject: Re: [outages] Bandwidth.com VOIP/SIP outage I saw issues earlier this week when I was doing traceroutes to their NYC wholesale and DFW wholesale switches. I was going via XO and seeing lots of packetloss. I moved the outbound traffic to a provider that got to them via Cogent and things cleared up instantly. ~Jared Geiger On Tue, Nov 8, 2011 at 8:29 PM, Brooks Bridges <bbridges@ifbyphone.com<mailto:bbridges@ifbyphone.com>> wrote: Our inbound from core2 appears to be fine, outbound seems to be good to a few different npanxx here in IL. Brooks R. Bridges Telecommunications Manager Ifbyphone, Inc. Phone: (847) 983-3000<tel:%28847%29%20983-3000> Fax: (312) 346-3520<tel:%28312%29%20346-3520> bbridges@ifbyphone.com<mailto:bbridges@ifbyphone.com> http://www.ifbyphone.com On 11/8/2011 6:58 PM, Geoffrey Mina wrote: Can anyone confirm if this is Core2 or legacy proxies? Inbound on legacy is working for us. Geoff Mina CTO/Co-Founder Connect First Inc. 720.335.5924<tel:720.335.5924> 888.410.3071<tel:888.410.3071> gmina@ConnectFirst.com<mailto:gmina@ConnectFirst.com> Sent from my iPhone On Nov 8, 2011, at 5:21 PM, "Jerry B. Altzman"<jbaltz@altzman.com<mailto:jbaltz@altzman.com>> wrote: on 11/8/2011 6:52 PM Mark Kierzkowski said the following: I can confirm. We can't make calls at all on bandwidth.com<http://bandwidth.com> <http://bandwidth.com> sip trunks My NYC clients who use bandwidth.com<http://bandwidth.com> ring 4-5 times then go to reorder --> they're having an outage. //jbaltz -- jerry b. altzman | jbaltz@altzman.com<mailto:jbaltz@altzman.com> | www.jbaltz.com<http://www.jbaltz.com> | twitter:@lorvax thank you for contributing to the heat death of the universe. _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages
Greetings, Did anyone notice a 2-5 min minor hit on Level 3 or other carriers around 10:15-10:25? We saw two spikes in bgp updates coming from Level 3 and lost monitoring momentarily. Doesn't seem to have impacted much, but I was curious if anyone saw anything. Thanks, Preston From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of R. Benjamin Kessler Sent: Tuesday, November 08, 2011 7:59 PM To: outages@outages.org Subject: Re: [outages] Bandwidth.com VOIP/SIP outage I received a call back on the ticket that I had open with them and the tech indicated that the issues have been resolved. We're seeing our service restored. From: outages-bounces@outages.org<mailto:outages-bounces@outages.org> [mailto:outages-bounces@outages.org]<mailto:[mailto:outages-bounces@outages.org]> On Behalf Of Jared Geiger Sent: Tuesday, November 08, 2011 9:44 PM To: outages@outages.org<mailto:outages@outages.org> Subject: Re: [outages] Bandwidth.com VOIP/SIP outage I saw issues earlier this week when I was doing traceroutes to their NYC wholesale and DFW wholesale switches. I was going via XO and seeing lots of packetloss. I moved the outbound traffic to a provider that got to them via Cogent and things cleared up instantly. ~Jared Geiger On Tue, Nov 8, 2011 at 8:29 PM, Brooks Bridges <bbridges@ifbyphone.com<mailto:bbridges@ifbyphone.com>> wrote: Our inbound from core2 appears to be fine, outbound seems to be good to a few different npanxx here in IL. Brooks R. Bridges Telecommunications Manager Ifbyphone, Inc. Phone: (847) 983-3000<tel:%28847%29%20983-3000> Fax: (312) 346-3520<tel:%28312%29%20346-3520> bbridges@ifbyphone.com<mailto:bbridges@ifbyphone.com> http://www.ifbyphone.com On 11/8/2011 6:58 PM, Geoffrey Mina wrote: Can anyone confirm if this is Core2 or legacy proxies? Inbound on legacy is working for us. Geoff Mina CTO/Co-Founder Connect First Inc. 720.335.5924<tel:720.335.5924> 888.410.3071<tel:888.410.3071> gmina@ConnectFirst.com<mailto:gmina@ConnectFirst.com> Sent from my iPhone On Nov 8, 2011, at 5:21 PM, "Jerry B. Altzman"<jbaltz@altzman.com<mailto:jbaltz@altzman.com>> wrote: on 11/8/2011 6:52 PM Mark Kierzkowski said the following: I can confirm. We can't make calls at all on bandwidth.com<http://bandwidth.com> <http://bandwidth.com> sip trunks My NYC clients who use bandwidth.com<http://bandwidth.com> ring 4-5 times then go to reorder --> they're having an outage. //jbaltz -- jerry b. altzman | jbaltz@altzman.com<mailto:jbaltz@altzman.com> | www.jbaltz.com<http://www.jbaltz.com> | twitter:@lorvax thank you for contributing to the heat death of the universe. _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages
participants (9)
-
Brent Jones -
Brooks Bridges -
Chris Stone -
Geoffrey Mina -
Jared Geiger -
Jerry B. Altzman -
Mark Kierzkowski -
Preston Parcell -
R. Benjamin Kessler