Ookla/Speedtest.net - various symptoms

I'm having trouble getting their speedtest.net site to load tonight, from Road Runner Tampa Bay, on three separate browsers on two separate laptops. Same symptom: it gets to "Loading 100%", and then, on a netbook on FF13 or Chrome, it hangs there; on my Linux ThinkPad, I get a red message saying something about the configuration file not loading - I can't give exact language cause now the session is resetting on me. New problem in this location and with this ThinkPad; never seen this before. speedtest.speakeasy.net works fine, but is much slower (1-2Mbps) than the RR Lightning line here (40-50Mbps) would lead me to expect, testing to ATL. Trace: HOST: elphaba.baylink.com Loss% Snt Last Avg Best Wrst StDev 1.|-- 65-35-160-1.res.bhn.net 0.0% 20 27.4 26.0 9.1 54.4 8.5 2.|-- ten0-0-0-4.tamp11-ser1.bh 40.0% 20 10.2 10.1 8.7 12.3 1.2 3.|-- ten0-5-0-1.tamp05-car1.bh 40.0% 20 16.9 19.3 13.7 43.3 7.8 4.|-- ten0-14-0-3.tamp20-car1.b 40.0% 20 18.4 18.9 12.8 25.8 4.0 5.|-- hun0-1-0-0.tamp20-cbr3.bh 40.0% 20 19.1 18.3 11.9 44.7 8.6 6.|-- ae-11-11.cr0.dfw10.tbone. 35.0% 20 36.2 42.8 35.7 75.3 14.2 7.|-- 107.14.19.154 35.0% 20 42.1 41.9 37.6 49.0 3.3 8.|-- ae-3-0.pr0.dfw10.tbone.rr 40.0% 20 39.4 38.1 37.2 39.4 0.8 9.|-- fe1-0.ar02.dal01.pccwbtn. 45.0% 20 38.2 41.4 37.1 57.3 7.3 10.|-- netriver.ge2-16.br01.sea0 42.1% 19 99.9 102.4 98.9 120.0 6.0 11.|-- static-74-209-160-12.lynn 52.6% 19 100.4 101.2 98.9 104.4 1.5 HOST: elphaba.baylink.com Loss% Snt Last Avg Best Wrst StDev 1.|-- 65.35.160.1 0.0% 20 26.2 26.4 12.6 50.1 8.4 2.|-- 71.44.3.70 30.0% 20 10.4 19.9 9.0 76.4 20.3 3.|-- 72.31.117.144 35.0% 20 16.3 15.7 11.9 18.4 1.7 4.|-- 72.31.211.106 40.0% 20 21.1 28.9 13.3 110.0 26.9 5.|-- 72.31.117.158 45.0% 20 17.8 24.8 13.3 102.9 26.0 6.|-- 66.109.10.12 45.0% 20 37.1 45.8 34.9 125.1 26.4 7.|-- 107.14.19.154 45.0% 20 42.7 43.5 38.1 59.4 6.1 8.|-- 66.109.6.209 40.0% 20 37.3 50.3 37.2 112.4 23.9 9.|-- 63.218.23.13 33.3% 18 49.2 57.9 36.4 224.8 53.8 10.|-- 63.216.14.162 50.0% 18 101.6 100.9 98.6 104.1 1.6 11.|-- 74.209.160.12 33.3% 18 98.8 103.5 98.3 143.5 12.7 -- Jay R. Ashworth Baylink jra@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://baylink.pitas.com 2000 Land Rover DII St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274

Chrome is complaining with this error the first time. Error 101 (net::ERR_CONNECTION_RESET): The connection was reset. Second attempt I can replicate the results. C:\Users\jluthman>tracert -4 -d speedtest.net Tracing route to speedtest.net [74.209.160.12] over a maximum of 30 hops: 1 <1 ms 2 ms 1 ms 192.168.21.1 2 2 ms 1 ms 7 ms 74.218.208.209 3 2 ms 3 ms 3 ms 74.218.88.133 4 24 ms 4 ms 4 ms 74.218.88.129 5 10 ms 12 ms 12 ms 65.189.140.144 6 21 ms 23 ms 25 ms 66.109.6.70 7 19 ms 21 ms 20 ms 66.109.6.165 8 21 ms 39 ms 20 ms 63.218.92.77 9 112 ms 112 ms 113 ms 63.216.14.162 10 112 ms * 115 ms 74.209.160.12 Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Thu, Jun 14, 2012 at 11:46 PM, Jay Ashworth <jra@baylink.com> wrote:
I'm having trouble getting their speedtest.net site to load tonight, from Road Runner Tampa Bay, on three separate browsers on two separate laptops.
Same symptom: it gets to "Loading 100%", and then, on a netbook on FF13 or Chrome, it hangs there; on my Linux ThinkPad, I get a red message saying something about the configuration file not loading - I can't give exact language cause now the session is resetting on me. New problem in this location and with this ThinkPad; never seen this before.
speedtest.speakeasy.net works fine, but is much slower (1-2Mbps) than the RR Lightning line here (40-50Mbps) would lead me to expect, testing to ATL.
Trace:
HOST: elphaba.baylink.com Loss% Snt Last Avg Best Wrst StDev 1.|-- 65-35-160-1.res.bhn.net 0.0% 20 27.4 26.0 9.1 54.4 8.5 2.|-- ten0-0-0-4.tamp11-ser1.bh 40.0% 20 10.2 10.1 8.7 12.3 1.2 3.|-- ten0-5-0-1.tamp05-car1.bh 40.0% 20 16.9 19.3 13.7 43.3 7.8 4.|-- ten0-14-0-3.tamp20-car1.b 40.0% 20 18.4 18.9 12.8 25.8 4.0 5.|-- hun0-1-0-0.tamp20-cbr3.bh 40.0% 20 19.1 18.3 11.9 44.7 8.6 6.|-- ae-11-11.cr0.dfw10.tbone. 35.0% 20 36.2 42.8 35.7 75.3 14.2 7.|-- 107.14.19.154 35.0% 20 42.1 41.9 37.6 49.0 3.3 8.|-- ae-3-0.pr0.dfw10.tbone.rr 40.0% 20 39.4 38.1 37.2 39.4 0.8 9.|-- fe1-0.ar02.dal01.pccwbtn. 45.0% 20 38.2 41.4 37.1 57.3 7.3 10.|-- netriver.ge2-16.br01.sea0 42.1% 19 99.9 102.4 98.9 120.0 6.0 11.|-- static-74-209-160-12.lynn 52.6% 19 100.4 101.2 98.9 104.4 1.5
HOST: elphaba.baylink.com Loss% Snt Last Avg Best Wrst StDev 1.|-- 65.35.160.1 0.0% 20 26.2 26.4 12.6 50.1 8.4 2.|-- 71.44.3.70 30.0% 20 10.4 19.9 9.0 76.4 20.3 3.|-- 72.31.117.144 35.0% 20 16.3 15.7 11.9 18.4 1.7 4.|-- 72.31.211.106 40.0% 20 21.1 28.9 13.3 110.0 26.9 5.|-- 72.31.117.158 45.0% 20 17.8 24.8 13.3 102.9 26.0 6.|-- 66.109.10.12 45.0% 20 37.1 45.8 34.9 125.1 26.4 7.|-- 107.14.19.154 45.0% 20 42.7 43.5 38.1 59.4 6.1 8.|-- 66.109.6.209 40.0% 20 37.3 50.3 37.2 112.4 23.9 9.|-- 63.218.23.13 33.3% 18 49.2 57.9 36.4 224.8 53.8 10.|-- 63.216.14.162 50.0% 18 101.6 100.9 98.6 104.1 1.6 11.|-- 74.209.160.12 33.3% 18 98.8 103.5 98.3 143.5 12.7
-- Jay R. Ashworth Baylink jra@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://baylink.pitas.com 2000 Land Rover DII St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274 _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

AWS us-east is having problems with EBS services. could be related. -Graham On 02012-14-Jun, at 20:46 -0700, Jay Ashworth wrote:
I'm having trouble getting their speedtest.net site to load tonight, from Road Runner Tampa Bay, on three separate browsers on two separate laptops.
Same symptom: it gets to "Loading 100%", and then, on a netbook on FF13 or Chrome, it hangs there; on my Linux ThinkPad, I get a red message saying something about the configuration file not loading - I can't give exact language cause now the session is resetting on me. New problem in this location and with this ThinkPad; never seen this before.
speedtest.speakeasy.net works fine, but is much slower (1-2Mbps) than the RR Lightning line here (40-50Mbps) would lead me to expect, testing to ATL.
Trace:
HOST: elphaba.baylink.com Loss% Snt Last Avg Best Wrst StDev 1.|-- 65-35-160-1.res.bhn.net 0.0% 20 27.4 26.0 9.1 54.4 8.5 2.|-- ten0-0-0-4.tamp11-ser1.bh 40.0% 20 10.2 10.1 8.7 12.3 1.2 3.|-- ten0-5-0-1.tamp05-car1.bh 40.0% 20 16.9 19.3 13.7 43.3 7.8 4.|-- ten0-14-0-3.tamp20-car1.b 40.0% 20 18.4 18.9 12.8 25.8 4.0 5.|-- hun0-1-0-0.tamp20-cbr3.bh 40.0% 20 19.1 18.3 11.9 44.7 8.6 6.|-- ae-11-11.cr0.dfw10.tbone. 35.0% 20 36.2 42.8 35.7 75.3 14.2 7.|-- 107.14.19.154 35.0% 20 42.1 41.9 37.6 49.0 3.3 8.|-- ae-3-0.pr0.dfw10.tbone.rr 40.0% 20 39.4 38.1 37.2 39.4 0.8 9.|-- fe1-0.ar02.dal01.pccwbtn. 45.0% 20 38.2 41.4 37.1 57.3 7.3 10.|-- netriver.ge2-16.br01.sea0 42.1% 19 99.9 102.4 98.9 120.0 6.0 11.|-- static-74-209-160-12.lynn 52.6% 19 100.4 101.2 98.9 104.4 1.5
HOST: elphaba.baylink.com Loss% Snt Last Avg Best Wrst StDev 1.|-- 65.35.160.1 0.0% 20 26.2 26.4 12.6 50.1 8.4 2.|-- 71.44.3.70 30.0% 20 10.4 19.9 9.0 76.4 20.3 3.|-- 72.31.117.144 35.0% 20 16.3 15.7 11.9 18.4 1.7 4.|-- 72.31.211.106 40.0% 20 21.1 28.9 13.3 110.0 26.9 5.|-- 72.31.117.158 45.0% 20 17.8 24.8 13.3 102.9 26.0 6.|-- 66.109.10.12 45.0% 20 37.1 45.8 34.9 125.1 26.4 7.|-- 107.14.19.154 45.0% 20 42.7 43.5 38.1 59.4 6.1 8.|-- 66.109.6.209 40.0% 20 37.3 50.3 37.2 112.4 23.9 9.|-- 63.218.23.13 33.3% 18 49.2 57.9 36.4 224.8 53.8 10.|-- 63.216.14.162 50.0% 18 101.6 100.9 98.6 104.1 1.6 11.|-- 74.209.160.12 33.3% 18 98.8 103.5 98.3 143.5 12.7
-- Jay R. Ashworth Baylink jra@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://baylink.pitas.com 2000 Land Rover DII St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274 _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

Monitoring Twitter I'm seeing a lot of reports of various outages, so perhaps this could simply be some global BGP re-convergence. Also seeing some Level3 routing issues and lots of route changes. On Jun 15, 2012, at 12:15 AM, Graham Freeman wrote:
AWS us-east is having problems with EBS services. could be related.
-Graham
On 02012-14-Jun, at 20:46 -0700, Jay Ashworth wrote:
I'm having trouble getting their speedtest.net site to load tonight, from Road Runner Tampa Bay, on three separate browsers on two separate laptops.
Same symptom: it gets to "Loading 100%", and then, on a netbook on FF13 or Chrome, it hangs there; on my Linux ThinkPad, I get a red message saying something about the configuration file not loading - I can't give exact language cause now the session is resetting on me. New problem in this location and with this ThinkPad; never seen this before.
speedtest.speakeasy.net works fine, but is much slower (1-2Mbps) than the RR Lightning line here (40-50Mbps) would lead me to expect, testing to ATL.
Trace:
HOST: elphaba.baylink.com Loss% Snt Last Avg Best Wrst StDev 1.|-- 65-35-160-1.res.bhn.net 0.0% 20 27.4 26.0 9.1 54.4 8.5 2.|-- ten0-0-0-4.tamp11-ser1.bh 40.0% 20 10.2 10.1 8.7 12.3 1.2 3.|-- ten0-5-0-1.tamp05-car1.bh 40.0% 20 16.9 19.3 13.7 43.3 7.8 4.|-- ten0-14-0-3.tamp20-car1.b 40.0% 20 18.4 18.9 12.8 25.8 4.0 5.|-- hun0-1-0-0.tamp20-cbr3.bh 40.0% 20 19.1 18.3 11.9 44.7 8.6 6.|-- ae-11-11.cr0.dfw10.tbone. 35.0% 20 36.2 42.8 35.7 75.3 14.2 7.|-- 107.14.19.154 35.0% 20 42.1 41.9 37.6 49.0 3.3 8.|-- ae-3-0.pr0.dfw10.tbone.rr 40.0% 20 39.4 38.1 37.2 39.4 0.8 9.|-- fe1-0.ar02.dal01.pccwbtn. 45.0% 20 38.2 41.4 37.1 57.3 7.3 10.|-- netriver.ge2-16.br01.sea0 42.1% 19 99.9 102.4 98.9 120.0 6.0 11.|-- static-74-209-160-12.lynn 52.6% 19 100.4 101.2 98.9 104.4 1.5
HOST: elphaba.baylink.com Loss% Snt Last Avg Best Wrst StDev 1.|-- 65.35.160.1 0.0% 20 26.2 26.4 12.6 50.1 8.4 2.|-- 71.44.3.70 30.0% 20 10.4 19.9 9.0 76.4 20.3 3.|-- 72.31.117.144 35.0% 20 16.3 15.7 11.9 18.4 1.7 4.|-- 72.31.211.106 40.0% 20 21.1 28.9 13.3 110.0 26.9 5.|-- 72.31.117.158 45.0% 20 17.8 24.8 13.3 102.9 26.0 6.|-- 66.109.10.12 45.0% 20 37.1 45.8 34.9 125.1 26.4 7.|-- 107.14.19.154 45.0% 20 42.7 43.5 38.1 59.4 6.1 8.|-- 66.109.6.209 40.0% 20 37.3 50.3 37.2 112.4 23.9 9.|-- 63.218.23.13 33.3% 18 49.2 57.9 36.4 224.8 53.8 10.|-- 63.216.14.162 50.0% 18 101.6 100.9 98.6 104.1 1.6 11.|-- 74.209.160.12 33.3% 18 98.8 103.5 98.3 143.5 12.7
-- Jay R. Ashworth Baylink jra@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://baylink.pitas.com 2000 Land Rover DII St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274 _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

----- Original Message -----
From: "Jay Ashworth" <jra@baylink.com>
I'm having trouble getting their speedtest.net site to load tonight, from Road Runner Tampa Bay, on three separate browsers on two separate laptops. [ ... ] speedtest.speakeasy.net works fine, but is much slower (1-2Mbps) than the RR Lightning line here (40-50Mbps) would lead me to expect, testing to ATL.
Odd that that did work; this is starting to look like a last mile problem at my end; I'm seeing lossage to lots of other sites, fading in and out. Apologies for the noise. Cheers, -- jra -- Jay R. Ashworth Baylink jra@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://baylink.pitas.com 2000 Land Rover DII St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274

I have the same problems, still. In addition, I've had it complain Flash Player wasn't of insufficient version. On a side note even specifying a subdomain isn't getting past the red configuration error, it's as if the embeded flash is broken. http://inxwireless.speedtest.net/ Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Fri, Jun 15, 2012 at 12:15 AM, Jay Ashworth <jra@baylink.com> wrote:
----- Original Message -----
From: "Jay Ashworth" <jra@baylink.com>
I'm having trouble getting their speedtest.net site to load tonight, from Road Runner Tampa Bay, on three separate browsers on two separate laptops. [ ... ] speedtest.speakeasy.net works fine, but is much slower (1-2Mbps) than the RR Lightning line here (40-50Mbps) would lead me to expect, testing to ATL.
Odd that that did work; this is starting to look like a last mile problem at my end; I'm seeing lossage to lots of other sites, fading in and out. Apologies for the noise.
Cheers, -- jra -- Jay R. Ashworth Baylink jra@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://baylink.pitas.com 2000 Land Rover DII St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274 _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

I think it's more than just last mile, I've been having horrible dropped packets problems on BrightHouse cable near downtown St Petersburg for the last hour, switched to my backup connection a little bit ago, still having significant dropped packets(40%) when on roadrunner both here and at the office 5 miles north of here through a different roadrunner connection. --- google.com ping statistics --- 57 packets transmitted, 34 received, 40% packet loss, time 56109ms rtt min/avg/max/mdev = 52.397/54.663/77.355/4.163 ms Matt Florell Vicidial Group On Fri, Jun 15, 2012 at 12:15 AM, Jay Ashworth <jra@baylink.com> wrote:
----- Original Message -----
From: "Jay Ashworth" <jra@baylink.com>
I'm having trouble getting their speedtest.net site to load tonight, from Road Runner Tampa Bay, on three separate browsers on two separate laptops. [ ... ] speedtest.speakeasy.net works fine, but is much slower (1-2Mbps) than the RR Lightning line here (40-50Mbps) would lead me to expect, testing to ATL.
Odd that that did work; this is starting to look like a last mile problem at my end; I'm seeing lossage to lots of other sites, fading in and out. Apologies for the noise.
Cheers, -- jra -- Jay R. Ashworth Baylink jra@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://baylink.pitas.com 2000 Land Rover DII St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274 _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- MATT--- ViciDial Open Source Call Center Suite http://www.vicidial.com
participants (5)
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Alex Conner
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Graham Freeman
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Jay Ashworth
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Josh Luthman
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VICIDIAL