WorldNIC/Network Solutions DNS or network issues?
Came across this one right now (21:48 PDT (UTC-0700)) while trying to look up some tracking information on an Ontrac package I have. Ontrac uses WorldNIC/Netsol as their authoritative nameservers. I wasn't able to resolve www.ontrac.com from my Comcast connection at home (Mountain View, CA), while I saw intermittent DNS failures when trying to do resolution from my VPS (Sylmar, CA), so I poked at things a bit. First from my VPS: $ host www.ontrac.com www.ontrac.com has address 12.38.237.1 Host www.ontrac.com not found: 3(NXDOMAIN) And now from home: $ host www.ontrac.com ;; connection timed out; no servers could be reached $ dig @a.gtld-servers.net ns ontrac.com ; <<>> DiG 9.8.4-P2 <<>> @a.gtld-servers.net ns ontrac.com ; (1 server found) ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 33697 ;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 2, ADDITIONAL: 2 ;; WARNING: recursion requested but not available ;; QUESTION SECTION: ;ontrac.com. IN NS ;; AUTHORITY SECTION: ontrac.com. 172800 IN NS ns89.worldnic.com. ontrac.com. 172800 IN NS ns90.worldnic.com. ;; ADDITIONAL SECTION: ns89.worldnic.com. 172800 IN A 205.178.190.45 ns90.worldnic.com. 172800 IN A 206.188.198.45 ;; Query time: 97 msec ;; SERVER: 192.5.6.30#53(192.5.6.30) ;; WHEN: Wed May 15 21:38:12 2013 ;; MSG SIZE rcvd: 107 $ dig @205.178.190.45 any www.ontrac.com ; <<>> DiG 9.8.4-P2 <<>> @205.178.190.45 any www.ontrac.com ; (1 server found) ;; global options: +cmd ;; connection timed out; no servers could be reached $ dig @205.188.198.45 any www.ontrac.com ; <<>> DiG 9.8.4-P2 <<>> @205.188.198.45 any www.ontrac.com ; (1 server found) ;; global options: +cmd ;; connection timed out; no servers could be reached $ mtr 205.178.190.45 Packets Pings Host Loss% Snt Rcv Last Avg Best Wrst 1. gw.home.lan 0.0% 11 11 0.3 0.3 0.2 0.4 2. c-67-180-84-1.hsd1.ca.comcast.net 0.0% 11 11 30.1 22.8 14.0 30.1 3. te-0-0-0-12-ur05.santaclara.ca.sfba.comcast 0.0% 11 11 9.3 10.3 9.3 11.2 4. te-1-1-0-13-ar01.sfsutro.ca.sfba.comcast.ne 0.0% 11 11 15.2 13.3 10.6 15.8 5. he-1-5-0-0-cr01.sanjose.ca.ibone.comcast.ne 0.0% 11 11 21.0 21.7 20.5 23.6 6. er1-tengig2-4.sanjoseequinix.savvis.net 0.0% 11 11 12.9 13.0 11.9 14.1 7. 206.28.98.70 0.0% 11 11 14.5 19.2 11.8 80.0 8. cr2-tengig0-7-3-0.sanfrancisco.savvis.net 0.0% 11 11 14.7 21.6 14.7 63.0 9. cr1-ten-0-13-1-0.dck.savvis.net 0.0% 11 11 91.6 91.6 90.0 94.1 10. hr1-tengig-2-0-0.sterling2dc2.savvis.net 0.0% 11 11 92.1 90.9 90.2 92.1 11. ??? $ mtr 205.188.198.45 Packets Pings Host Loss% Snt Rcv Last Avg Best Wrst 1. gw.home.lan 0.0% 11 11 0.4 0.3 0.2 0.4 2. c-67-180-84-1.hsd1.ca.comcast.net 0.0% 11 11 31.3 26.8 16.3 39.3 3. te-0-0-0-12-ur05.santaclara.ca.sfba.comcast 0.0% 11 11 15.4 12.5 9.8 15.6 4. te-1-1-0-1-ar01.sfsutro.ca.sfba.comcast.net 0.0% 11 11 14.7 15.2 11.4 28.3 5. he-1-7-0-0-cr01.sanjose.ca.ibone.comcast.ne 0.0% 11 11 21.6 19.8 16.2 24.1 6. be-10-pe02.11greatoaks.ca.ibone.comcast.net 0.0% 11 11 16.4 16.7 15.1 19.4 7. 66.185.150.117 0.0% 11 11 16.7 17.2 14.2 32.7 8. bb1-sjg-xe-1-2-0.atdn.net 0.0% 11 11 16.5 16.0 14.5 17.5 9. bb2-ash-xe-0-0-3.atdn.net 0.0% 11 11 86.9 86.8 85.1 90.3 10. pop1-ash-xe-1-0-0.atdn.net 0.0% 11 11 89.0 86.2 84.7 89.0 11. dar1-dtc-xe-1-2-0.atdn.net 0.0% 11 11 87.6 90.0 84.4 105.7 12. gear1-dtc-lag0.net.aol.com 0.0% 11 11 86.0 86.2 84.8 90.1 13. edge4-dtc-ae0-staging.net.aol.com 0.0% 11 11 86.0 90.7 85.1 133.3 14. ??? Obviously I don't have return path traces. I repeated the digs from my VPS, and they work but only intermittently. So I'm guessing some kind of GSLB or network interface round-robining may be impacting things, but only via some routes/paths. Sorry if I've forgotten some information or a step, doing too many things at once right now... :-) -- | Jeremy Chadwick jdc@koitsu.org | | UNIX Systems Administrator http://jdc.koitsu.org/ | | Mountain View, CA, US | | Making life hard for others since 1977. PGP 4BD6C0CB |
This seems to have resolved itself in some manner of speaking; things this morning seem fine. Also, I embarrassingly made an octet typo when testing against one of the nameservers (205 != 206); I have a tendency to type things in manually rather than copy-paste (old habits die hard):
ns90.worldnic.com. 172800 IN A 206.188.198.45 ... $ dig @205.188.198.45 any www.ontrac.com $ mtr 205.188.198.45
-- | Jeremy Chadwick jdc@koitsu.org | | UNIX Systems Administrator http://jdc.koitsu.org/ | | Mountain View, CA, US | | Making life hard for others since 1977. PGP 4BD6C0CB | On Wed, May 15, 2013 at 09:50:39PM -0700, Jeremy Chadwick wrote:
Came across this one right now (21:48 PDT (UTC-0700)) while trying to look up some tracking information on an Ontrac package I have. Ontrac uses WorldNIC/Netsol as their authoritative nameservers.
I wasn't able to resolve www.ontrac.com from my Comcast connection at home (Mountain View, CA), while I saw intermittent DNS failures when trying to do resolution from my VPS (Sylmar, CA), so I poked at things a bit. First from my VPS:
$ host www.ontrac.com www.ontrac.com has address 12.38.237.1 Host www.ontrac.com not found: 3(NXDOMAIN)
And now from home:
$ host www.ontrac.com ;; connection timed out; no servers could be reached
$ dig @a.gtld-servers.net ns ontrac.com
; <<>> DiG 9.8.4-P2 <<>> @a.gtld-servers.net ns ontrac.com ; (1 server found) ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 33697 ;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 2, ADDITIONAL: 2 ;; WARNING: recursion requested but not available
;; QUESTION SECTION: ;ontrac.com. IN NS
;; AUTHORITY SECTION: ontrac.com. 172800 IN NS ns89.worldnic.com. ontrac.com. 172800 IN NS ns90.worldnic.com.
;; ADDITIONAL SECTION: ns89.worldnic.com. 172800 IN A 205.178.190.45 ns90.worldnic.com. 172800 IN A 206.188.198.45
;; Query time: 97 msec ;; SERVER: 192.5.6.30#53(192.5.6.30) ;; WHEN: Wed May 15 21:38:12 2013 ;; MSG SIZE rcvd: 107
$ dig @205.178.190.45 any www.ontrac.com
; <<>> DiG 9.8.4-P2 <<>> @205.178.190.45 any www.ontrac.com ; (1 server found) ;; global options: +cmd ;; connection timed out; no servers could be reached
$ dig @205.188.198.45 any www.ontrac.com
; <<>> DiG 9.8.4-P2 <<>> @205.188.198.45 any www.ontrac.com ; (1 server found) ;; global options: +cmd ;; connection timed out; no servers could be reached
$ mtr 205.178.190.45
Packets Pings Host Loss% Snt Rcv Last Avg Best Wrst 1. gw.home.lan 0.0% 11 11 0.3 0.3 0.2 0.4 2. c-67-180-84-1.hsd1.ca.comcast.net 0.0% 11 11 30.1 22.8 14.0 30.1 3. te-0-0-0-12-ur05.santaclara.ca.sfba.comcast 0.0% 11 11 9.3 10.3 9.3 11.2 4. te-1-1-0-13-ar01.sfsutro.ca.sfba.comcast.ne 0.0% 11 11 15.2 13.3 10.6 15.8 5. he-1-5-0-0-cr01.sanjose.ca.ibone.comcast.ne 0.0% 11 11 21.0 21.7 20.5 23.6 6. er1-tengig2-4.sanjoseequinix.savvis.net 0.0% 11 11 12.9 13.0 11.9 14.1 7. 206.28.98.70 0.0% 11 11 14.5 19.2 11.8 80.0 8. cr2-tengig0-7-3-0.sanfrancisco.savvis.net 0.0% 11 11 14.7 21.6 14.7 63.0 9. cr1-ten-0-13-1-0.dck.savvis.net 0.0% 11 11 91.6 91.6 90.0 94.1 10. hr1-tengig-2-0-0.sterling2dc2.savvis.net 0.0% 11 11 92.1 90.9 90.2 92.1 11. ???
$ mtr 205.188.198.45
Packets Pings Host Loss% Snt Rcv Last Avg Best Wrst 1. gw.home.lan 0.0% 11 11 0.4 0.3 0.2 0.4 2. c-67-180-84-1.hsd1.ca.comcast.net 0.0% 11 11 31.3 26.8 16.3 39.3 3. te-0-0-0-12-ur05.santaclara.ca.sfba.comcast 0.0% 11 11 15.4 12.5 9.8 15.6 4. te-1-1-0-1-ar01.sfsutro.ca.sfba.comcast.net 0.0% 11 11 14.7 15.2 11.4 28.3 5. he-1-7-0-0-cr01.sanjose.ca.ibone.comcast.ne 0.0% 11 11 21.6 19.8 16.2 24.1 6. be-10-pe02.11greatoaks.ca.ibone.comcast.net 0.0% 11 11 16.4 16.7 15.1 19.4 7. 66.185.150.117 0.0% 11 11 16.7 17.2 14.2 32.7 8. bb1-sjg-xe-1-2-0.atdn.net 0.0% 11 11 16.5 16.0 14.5 17.5 9. bb2-ash-xe-0-0-3.atdn.net 0.0% 11 11 86.9 86.8 85.1 90.3 10. pop1-ash-xe-1-0-0.atdn.net 0.0% 11 11 89.0 86.2 84.7 89.0 11. dar1-dtc-xe-1-2-0.atdn.net 0.0% 11 11 87.6 90.0 84.4 105.7 12. gear1-dtc-lag0.net.aol.com 0.0% 11 11 86.0 86.2 84.8 90.1 13. edge4-dtc-ae0-staging.net.aol.com 0.0% 11 11 86.0 90.7 85.1 133.3 14. ???
Obviously I don't have return path traces.
I repeated the digs from my VPS, and they work but only intermittently. So I'm guessing some kind of GSLB or network interface round-robining may be impacting things, but only via some routes/paths.
Sorry if I've forgotten some information or a step, doing too many things at once right now... :-)
-- | Jeremy Chadwick jdc@koitsu.org | | UNIX Systems Administrator http://jdc.koitsu.org/ | | Mountain View, CA, US | | Making life hard for others since 1977. PGP 4BD6C0CB |
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does anyone have information on the fibercut that happened today in the North Sea? Thank you ============= Best Regards Raman Sud Sr. VP of Engineering Mojohost Toll Free: 888-345-MOJO x808 Cell: +1 480.206.0211 PGP Key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x26BDA015F2DCF135 THIS MESSAGE IS INTENDED ONLY FOR THE USE OF THE INDIVIDUAL OR ENTITY TO WHICH IT IS ADDRESSED, AND MAY CONTAIN INFORMATION THAT IS PRIVILEGED, CONFIDENTIAL AND EXEMPT FROM DISCLOSURE UNDER APPLICABLE LAW. IF THE READER OF THIS MESSAGE IS NOT THE INTENDED RECIPIENT, YOU ARE HEREBY NOTIFIED THAT ANY DISSEMINATION, DISTRIBUTION OR COPYING OF THIS COMMUNICATION IS STRICTLY PROHIBITED, AND THAT THIS EMAIL AND ALL COPIES AND ATTACHMENTS SHOULD BE IMMEDIATELY DESTROYED.
Circe North cable is cut since 2 days ago. This is Viatel owned, Hibernia's network also uses this ... On 16 May 2013 21:57, Raman Sud <raman@mojohost.com> wrote:
does anyone have information on the fibercut that happened today in the North Sea?
Thank you
============= Best Regards
Raman Sud Sr. VP of Engineering Mojohost Toll Free: 888-345-MOJO x808 Cell: +1 480.206.0211 PGP Key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x26BDA015F2DCF135
THIS MESSAGE IS INTENDED ONLY FOR THE USE OF THE INDIVIDUAL OR ENTITY TO WHICH IT IS ADDRESSED, AND MAY CONTAIN INFORMATION THAT IS PRIVILEGED, CONFIDENTIAL AND EXEMPT FROM DISCLOSURE UNDER APPLICABLE LAW. IF THE READER OF THIS MESSAGE IS NOT THE INTENDED RECIPIENT, YOU ARE HEREBY NOTIFIED THAT ANY DISSEMINATION, DISTRIBUTION OR COPYING OF THIS COMMUNICATION IS STRICTLY PROHIBITED, AND THAT THIS EMAIL AND ALL COPIES AND ATTACHMENTS SHOULD BE IMMEDIATELY DESTROYED.
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-- Director / Founder IX Reach Ltd E: steve.wilcox@ixreach.com M: +44 7966 048633 Tempus Court, Bellfield Road, High Wycombe, HP13 5HA, UK.
Can I ask what your post has to do with my thread about Netsol? You chose to "Reply" to my thread + change the Subject, thinking it would start an new thread. With many (most) mail clients, it doesn't -- note the In-Reply-To: header:
Date: Thu, 16 May 2013 16:57:32 -0400 (EDT) From: Raman Sud <raman@mojohost.com> To: outages@outages.org Subject: [outages] fibercut In-Reply-To: <20130516045039.GA50648@icarus.home.lan>
TL;DR -- in the future, please be sure to actually start a brand new Email and not reply to an existing thread + change the Subject. :-) -- | Jeremy Chadwick jdc@koitsu.org | | UNIX Systems Administrator http://jdc.koitsu.org/ | | Mountain View, CA, US | | Making life hard for others since 1977. PGP 4BD6C0CB | On Thu, May 16, 2013 at 04:57:32PM -0400, Raman Sud wrote:
does anyone have information on the fibercut that happened today in the North Sea?
Thank you
============= Best Regards
Raman Sud Sr. VP of Engineering Mojohost Toll Free: 888-345-MOJO x808 Cell: +1 480.206.0211 PGP Key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x26BDA015F2DCF135
THIS MESSAGE IS INTENDED ONLY FOR THE USE OF THE INDIVIDUAL OR ENTITY TO WHICH IT IS ADDRESSED, AND MAY CONTAIN INFORMATION THAT IS PRIVILEGED, CONFIDENTIAL AND EXEMPT FROM DISCLOSURE UNDER APPLICABLE LAW. IF THE READER OF THIS MESSAGE IS NOT THE INTENDED RECIPIENT, YOU ARE HEREBY NOTIFIED THAT ANY DISSEMINATION, DISTRIBUTION OR COPYING OF THIS COMMUNICATION IS STRICTLY PROHIBITED, AND THAT THIS EMAIL AND ALL COPIES AND ATTACHMENTS SHOULD BE IMMEDIATELY DESTROYED.
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
sorry about that.. ============= Best Regards Raman Sud Sr. VP of Engineering Mojohost Toll Free: 888-345-MOJO x808 Cell: +1 480.206.0211 PGP Key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x26BDA015F2DCF135 THIS MESSAGE IS INTENDED ONLY FOR THE USE OF THE INDIVIDUAL OR ENTITY TO WHICH IT IS ADDRESSED, AND MAY CONTAIN INFORMATION THAT IS PRIVILEGED, CONFIDENTIAL AND EXEMPT FROM DISCLOSURE UNDER APPLICABLE LAW. IF THE READER OF THIS MESSAGE IS NOT THE INTENDED RECIPIENT, YOU ARE HEREBY NOTIFIED THAT ANY DISSEMINATION, DISTRIBUTION OR COPYING OF THIS COMMUNICATION IS STRICTLY PROHIBITED, AND THAT THIS EMAIL AND ALL COPIES AND ATTACHMENTS SHOULD BE IMMEDIATELY DESTROYED. ----- Original Message ----- From: "Jeremy Chadwick" <jdc@koitsu.org> To: "Raman Sud" <raman@mojohost.com> Cc: outages@outages.org Sent: Thursday, May 16, 2013 2:11:04 PM Subject: Re: [outages] fibercut Can I ask what your post has to do with my thread about Netsol? You chose to "Reply" to my thread + change the Subject, thinking it would start an new thread. With many (most) mail clients, it doesn't -- note the In-Reply-To: header:
Date: Thu, 16 May 2013 16:57:32 -0400 (EDT) From: Raman Sud <raman@mojohost.com> To: outages@outages.org Subject: [outages] fibercut In-Reply-To: <20130516045039.GA50648@icarus.home.lan>
TL;DR -- in the future, please be sure to actually start a brand new Email and not reply to an existing thread + change the Subject. :-) -- | Jeremy Chadwick jdc@koitsu.org | | UNIX Systems Administrator http://jdc.koitsu.org/ | | Mountain View, CA, US | | Making life hard for others since 1977. PGP 4BD6C0CB | On Thu, May 16, 2013 at 04:57:32PM -0400, Raman Sud wrote:
does anyone have information on the fibercut that happened today in the North Sea?
Thank you
============= Best Regards
Raman Sud Sr. VP of Engineering Mojohost Toll Free: 888-345-MOJO x808 Cell: +1 480.206.0211 PGP Key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x26BDA015F2DCF135
THIS MESSAGE IS INTENDED ONLY FOR THE USE OF THE INDIVIDUAL OR ENTITY TO WHICH IT IS ADDRESSED, AND MAY CONTAIN INFORMATION THAT IS PRIVILEGED, CONFIDENTIAL AND EXEMPT FROM DISCLOSURE UNDER APPLICABLE LAW. IF THE READER OF THIS MESSAGE IS NOT THE INTENDED RECIPIENT, YOU ARE HEREBY NOTIFIED THAT ANY DISSEMINATION, DISTRIBUTION OR COPYING OF THIS COMMUNICATION IS STRICTLY PROHIBITED, AND THAT THIS EMAIL AND ALL COPIES AND ATTACHMENTS SHOULD BE IMMEDIATELY DESTROYED.
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
participants (3)
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Jeremy Chadwick -
Raman Sud -
Stephen Wilcox