Verizon (Dallas) Routing Issues?

I'm seeing increased latency and some packet loss to sites over ALTER.NET (Verizon) to NTT and Level 3. I'm not seeing the same thing to GTT or Telia right now. I'm based in Dallas, TX. Routing inside Dallas seems fine. speedtest.net: http://pastie.org/pastes/10212782/text amazon.com: http://pastie.org/pastes/10212783/text yahoo.com: http://pastie.org/pastes/10212785/text Anyone else seeing anything similar? Looks like *.NYC4.ALTER.NET might be to blame? - Justin

Seeing issues in NY as well. On Thu, May 28, 2015 at 7:46 PM, Justin Head via Outages < outages@outages.org> wrote:
I'm seeing increased latency and some packet loss to sites over ALTER.NET (Verizon) to NTT and Level 3. I'm not seeing the same thing to GTT or Telia right now. I'm based in Dallas, TX. Routing inside Dallas seems fine.
speedtest.net: http://pastie.org/pastes/10212782/text amazon.com: http://pastie.org/pastes/10212783/text yahoo.com: http://pastie.org/pastes/10212785/text
Anyone else seeing anything similar? Looks like *.NYC4.ALTER.NET might be to blame?
- Justin
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several clients reporting issues with FiOS in NYC area izzy On Thu, May 28, 2015 at 7:56 PM, Dovid Bender via Outages < outages@outages.org> wrote:
Seeing issues in NY as well.
On Thu, May 28, 2015 at 7:46 PM, Justin Head via Outages < outages@outages.org> wrote:
I'm seeing increased latency and some packet loss to sites over ALTER.NET (Verizon) to NTT and Level 3. I'm not seeing the same thing to GTT or Telia right now. I'm based in Dallas, TX. Routing inside Dallas seems fine.
speedtest.net: http://pastie.org/pastes/10212782/text amazon.com: http://pastie.org/pastes/10212783/text yahoo.com: http://pastie.org/pastes/10212785/text
Anyone else seeing anything similar? Looks like *.NYC4.ALTER.NET might be to blame?
- Justin
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
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Justin, That's if you can even form a sip session. We have multiple clients complaining. For the call set up try to increase the T1 timer. For the RTP your in for trouble. I did find that traffic via HE was fine other than NY->NY with HE was being routed via ASH. Regards, Dovid -----Original Message----- From: Jd <jd@boldnetworks.net> Date: Thu, 28 May 2015 17:01:02 To: Dovid Bender via Outages<dovid@telecurve.com>; Justin Head<justin@cubedhost.com> Cc: <outages@outages.org> Subject: Re: [outages] Verizon (Dallas) Routing Issues? Does this include any voice issues for you guys? I'm hearing about call quality issues over verizon enterprise sip. Thanks Sent from my BlackBerry 10 smartphone. From: Dovid Bender via Outages Sent: Thursday, May 28, 2015 4:56 PM To: Justin Head Reply To: Dovid Bender Cc: outages@outages.org Subject: Re: [outages] Verizon (Dallas) Routing Issues? Seeing issues in NY as well. On Thu, May 28, 2015 at 7:46 PM, Justin Head via Outages <outages@outages.org <mailto:outages@outages.org> > wrote: I'm seeing increased latency and some packet loss to sites over ALTER.NET <http://ALTER.NET> (Verizon) to NTT and Level 3. I'm not seeing the same thing to GTT or Telia right now. I'm based in Dallas, TX. Routing inside Dallas seems fine. speedtest.net <http://speedtest.net> : http://pastie.org/pastes/10212782/text amazon.com <http://amazon.com> : http://pastie.org/pastes/10212783/text yahoo.com <http://yahoo.com> : http://pastie.org/pastes/10212785/text Anyone else seeing anything similar? Looks like *.NYC4.ALTER.NET <http://NYC4.ALTER.NET> might be to blame? - Justin _______________________________________________ Outages mailing list Outages@outages.org <mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages

Confirm this was a problem in Florida going to verizon's network as well, from about 7pm to 8pm EDT. Seems to have resolved itself by 8:15pm. We were seeing 50%+ packet loss during that time period to clients on Verizon networks. MATT--- On Thu, May 28, 2015 at 8:41 PM, Dovid Bender via Outages < outages@outages.org> wrote:
Justin,
That's if you can even form a sip session. We have multiple clients complaining. For the call set up try to increase the T1 timer. For the RTP your in for trouble.
I did find that traffic via HE was fine other than NY->NY with HE was being routed via ASH. Regards,
Dovid ------------------------------ *From: * Jd <jd@boldnetworks.net> *Date: *Thu, 28 May 2015 17:01:02 -0700 *To: *Dovid Bender via Outages<dovid@telecurve.com>; Justin Head< justin@cubedhost.com> *Cc: *<outages@outages.org> *Subject: *Re: [outages] Verizon (Dallas) Routing Issues?
Does this include any voice issues for you guys?
I'm hearing about call quality issues over verizon enterprise sip.
Thanks
Sent from my BlackBerry 10 smartphone. *From: *Dovid Bender via Outages *Sent: *Thursday, May 28, 2015 4:56 PM *To: *Justin Head *Reply To: *Dovid Bender *Cc: *outages@outages.org *Subject: *Re: [outages] Verizon (Dallas) Routing Issues?
Seeing issues in NY as well.
On Thu, May 28, 2015 at 7:46 PM, Justin Head via Outages < outages@outages.org> wrote:
I'm seeing increased latency and some packet loss to sites over ALTER.NET (Verizon) to NTT and Level 3. I'm not seeing the same thing to GTT or Telia right now. I'm based in Dallas, TX. Routing inside Dallas seems fine.
speedtest.net: http://pastie.org/pastes/10212782/text amazon.com: http://pastie.org/pastes/10212783/text yahoo.com: http://pastie.org/pastes/10212785/text
Anyone else seeing anything similar? Looks like *.NYC4.ALTER.NET might be to blame?
- Justin
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- MATT--- ViciDial Open Source Call Center Suite http://www.vicidial.com

We had reports of both voice quality issues on VZW SIP inbound as well as customers disconnected from our app then reconnecting. Seems to have calmed down now though Pasq
On May 28, 2015, at 17:01, Jd via Outages <outages@outages.org> wrote:
Does this include any voice issues for you guys?
I'm hearing about call quality issues over verizon enterprise sip.
Thanks
Sent from my BlackBerry 10 smartphone. From: Dovid Bender via Outages Sent: Thursday, May 28, 2015 4:56 PM To: Justin Head Reply To: Dovid Bender Cc: outages@outages.org Subject: Re: [outages] Verizon (Dallas) Routing Issues?
Seeing issues in NY as well.
On Thu, May 28, 2015 at 7:46 PM, Justin Head via Outages <outages@outages.org> wrote: I'm seeing increased latency and some packet loss to sites over ALTER.NET (Verizon) to NTT and Level 3. I'm not seeing the same thing to GTT or Telia right now. I'm based in Dallas, TX. Routing inside Dallas seems fine.
speedtest.net: http://pastie.org/pastes/10212782/text amazon.com: http://pastie.org/pastes/10212783/text yahoo.com: http://pastie.org/pastes/10212785/text
Anyone else seeing anything similar? Looks like *.NYC4.ALTER.NET might be to blame?
- Justin
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
participants (6)
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Dovid Bender
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Izzy Goldstein - TeleGo
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Jd
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Justin Head
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Tony
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VICIDIAL