
All of our inbound calls through Vitelity are rejecting with "all circuits are busy" message. Anybody else seeing this?

Spot checked a few of our DIDs and seeing the same. ----------------------------------------------------------------------- Aubrey Wells Packethead Consulting, LLC Helping you get your bits together since 0x7DE On Fri, Apr 5, 2019 at 1:38 PM Josh Jacoby via Outages <outages@outages.org> wrote:
All of our inbound calls through Vitelity are rejecting with "all circuits are busy" message. Anybody else seeing this? _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

Vitelity has confirmed a widespread service outage. No ETA at this time. On Fri, Apr 5, 2019 at 10:37 AM Josh Jacoby <josh@wholesalepbx.com> wrote:
All of our inbound calls through Vitelity are rejecting with "all circuits are busy" message. Anybody else seeing this?

Seeing the same here. Robert Berlin Systems Engineer/Operations Manager Florida High Speed Internet (321) 205-1100 x109 ---------------------------------------- From: Josh Jacoby via Outages <outages@outages.org> Sent: 4/5/19 1:44 PM To: outages@outages.org Subject: Re: [outages] Vitelity outage? Vitelity has confirmed a widespread service outage. No ETA at this time. On Fri, Apr 5, 2019 at 10:37 AM Josh Jacoby <josh@wholesalepbx.com> wrote: All of our inbound calls through Vitelity are rejecting with "all circuits are busy" message. Anybody else seeing this?

Yes we're seeing inbound issues with Vitelity DID's as well On Fri, Apr 5, 2019 at 12:39 PM Josh Jacoby via Outages <outages@outages.org> wrote:
All of our inbound calls through Vitelity are rejecting with "all circuits are busy" message. Anybody else seeing this? _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Darin Steffl Minnesota WiFi www.mnwifi.com 507-634-WiFi <http://www.facebook.com/minnesotawifi> Like us on Facebook <http://www.facebook.com/minnesotawifi>

We only use them for international, and those are not failing. On Fri, Apr 5, 2019 at 10:39 AM Josh Jacoby via Outages <outages@outages.org> wrote:
All of our inbound calls through Vitelity are rejecting with "all circuits are busy" message. Anybody else seeing this? _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Carlos Alvarez 602-368-6403

Can confirm. Even calls to Vitality’s support line are getting issues.
On Apr 5, 2019, at 10:37 AM, Josh Jacoby via Outages <outages@outages.org> wrote:
All of our inbound calls through Vitelity are rejecting with "all circuits are busy" message. Anybody else seeing this? _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

Inbound calling appears to be working now. On Fri, Apr 5, 2019 at 10:54 AM James Sharp via Outages <outages@outages.org> wrote:
Can confirm. Even calls to Vitality’s support line are getting issues.
On Apr 5, 2019, at 10:37 AM, Josh Jacoby via Outages < outages@outages.org> wrote:
All of our inbound calls through Vitelity are rejecting with "all circuits are busy" message. Anybody else seeing this? _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

Confirm we are also seeing inbound calls complete now. No word from Vitelity/Onvoy. Vitelity portal still says all services are operational and no response to our TT yet. ----------------------------------------------------------------------- Aubrey Wells Packethead Consulting, LLC Helping you get your bits together since 0x7DE On Fri, Apr 5, 2019 at 2:10 PM Josh Jacoby via Outages <outages@outages.org> wrote:
Inbound calling appears to be working now.
On Fri, Apr 5, 2019 at 10:54 AM James Sharp via Outages < outages@outages.org> wrote:
Can confirm. Even calls to Vitality’s support line are getting issues.
On Apr 5, 2019, at 10:37 AM, Josh Jacoby via Outages < outages@outages.org> wrote:
All of our inbound calls through Vitelity are rejecting with "all circuits are busy" message. Anybody else seeing this? _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

I'm pretty sure this was all tied into the same Verizon wireless outage that was happening at the same time to our customers in the Vail Colorado area. No (local) Verizon wireless customers could call into the area between Vail and Montrose. All good now. Kidd On Fri, Apr 5, 2019 at 12:29 PM Aubrey Wells via Outages < outages@outages.org> wrote:
Confirm we are also seeing inbound calls complete now. No word from Vitelity/Onvoy. Vitelity portal still says all services are operational and no response to our TT yet. ----------------------------------------------------------------------- Aubrey Wells Packethead Consulting, LLC Helping you get your bits together since 0x7DE
On Fri, Apr 5, 2019 at 2:10 PM Josh Jacoby via Outages < outages@outages.org> wrote:
Inbound calling appears to be working now.
On Fri, Apr 5, 2019 at 10:54 AM James Sharp via Outages < outages@outages.org> wrote:
Can confirm. Even calls to Vitality’s support line are getting issues.
On Apr 5, 2019, at 10:37 AM, Josh Jacoby via Outages < outages@outages.org> wrote:
All of our inbound calls through Vitelity are rejecting with "all circuits are busy" message. Anybody else seeing this? _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Kidd Filby 661.557.5640 (C) http://www.linkedin.com/in/kiddfilby

Account manager confirms inbound issues are resolved. Spot tests confirm. On Fri, 5 Apr 2019, Josh Jacoby via Outages wrote:
Inbound calling appears to be working now.
On Fri, Apr 5, 2019 at 10:54 AM James Sharp via Outages <outages@outages.org> wrote:
Can confirm. Even calls to Vitality’s support line are getting issues.
On Apr 5, 2019, at 10:37 AM, Josh Jacoby via Outages < outages@outages.org> wrote:
All of our inbound calls through Vitelity are rejecting with "all circuits are busy" message. Anybody else seeing this? _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
--------------------------------------------------------------------------- Peter Beckman Internet Guy beckman@angryox.com http://www.angryox.com/ --------------------------------------------------------------------------- _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

Yes, just got off of the phone with Envoy. They are aware of the Vitelity outage and are working t find the cause. Craig
On Apr 5, 2019, at 1:37 PM, Josh Jacoby via Outages <outages@outages.org> wrote:
All of our inbound calls through Vitelity are rejecting with "all circuits are busy" message. Anybody else seeing this? _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

No issues on the DIDs I have through Vitelity. --------------------------- Josh Johnson Connectivity Systems O: 520-885-5200 x 101 F: 520-296-2336 E: josh@csusa.com CONFIDENTIALITY AND SECURITY NOTICE This e-mail and any attachments are confidential and may be protected by legal privilege and also may be covered by the Electronic Communications Privacy Act. This message is not intended to be used by, and should not be relied upon in any way, by any third party. If you are not an intended recipient, please inform the sender of the transmission error and delete this message immediately without reading, disseminating, distributing or copying the contents. E-mail communications over the Internet cannot be guaranteed to be secure, error-free, or virus-free. Connectivity Systems does not accept liability for any breach of security, error as a result of transmission over the Internet, or the communication or transmission of any virus. On Fri, Apr 5, 2019 at 11:01 AM Craig Haddow via Outages < outages@outages.org> wrote:
Yes, just got off of the phone with Envoy. They are aware of the Vitelity outage and are working t find the cause.
Craig
On Apr 5, 2019, at 1:37 PM, Josh Jacoby via Outages <outages@outages.org> wrote:
All of our inbound calls through Vitelity are rejecting with "all circuits are busy" message. Anybody else seeing this? _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

Vitelity has confirmed that the outage is over: [image: image.png] On Fri, Apr 5, 2019 at 11:27 AM Josh Johnson via Outages < outages@outages.org> wrote:
No issues on the DIDs I have through Vitelity.
--------------------------- Josh Johnson Connectivity Systems
O: 520-885-5200 x 101 F: 520-296-2336 E: josh@csusa.com
CONFIDENTIALITY AND SECURITY NOTICE This e-mail and any attachments are confidential and may be protected by legal privilege and also may be covered by the Electronic Communications Privacy Act. This message is not intended to be used by, and should not be relied upon in any way, by any third party. If you are not an intended recipient, please inform the sender of the transmission error and delete this message immediately without reading, disseminating, distributing or copying the contents. E-mail communications over the Internet cannot be guaranteed to be secure, error-free, or virus-free. Connectivity Systems does not accept liability for any breach of security, error as a result of transmission over the Internet, or the communication or transmission of any virus.
On Fri, Apr 5, 2019 at 11:01 AM Craig Haddow via Outages < outages@outages.org> wrote:
Yes, just got off of the phone with Envoy. They are aware of the Vitelity outage and are working t find the cause.
Craig
On Apr 5, 2019, at 1:37 PM, Josh Jacoby via Outages <outages@outages.org> wrote:
All of our inbound calls through Vitelity are rejecting with "all circuits are busy" message. Anybody else seeing this? _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- *Matthew Beam* Level 3 Support O: 818-337-6357 <8183376357> *Website <https://www.convoso.com/>* | *Twitter <https://twitter.com/convoso>* | *Facebook <https://www.facebook.com/Convoso/>* | *LinkedIn <https://www.linkedin.com/company/convoso>* We └A!
participants (11)
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Aubrey Wells
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Carlos Alvarez
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Craig Haddow
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Darin Steffl
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James Sharp
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Josh Jacoby
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Josh Johnson
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Kidd Filby
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Matthew Beam
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Peter Beckman
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Robert Berlin