Comcast IP routing issues, Western Chicago Suburbs (fed from West Chicago)
Has anyone seen issues in the western Chicago suburbs on Comcast today? At ~1:50am it looks like there was a brief outage, then a route change within the comcast network between 350 cermak and West Chicago (according to PTR data), and all day I've been fielding calls from our VoIP Customers who have comcast business/Home circuits that all seem to go through West Chicago. Some Comcast IP's I can ping from my HE/Zayo circuits, others I cannot, yet some TCP Applications appear to still work to those IP's. Since the route change this morning, UDP Traffic has been randomly getting through. ICMP Between Comcast IP's within west Chicago appears normal. The Customers I've talked to also report sporadic outages/slowness to cloud services. Attempted to contact Cocmast through the normal support channels, but since things are 'mostly' working, haven't gotten anywhere with Tier1 support yet. Happy to provide trace routes as needed, but since it's happening across multiple circuits/IP Blocks didn't want to include random data if it's a known larger issue. We did have High winds last night, so it feels like a fiber is down somewhere, and routing is wonky now. Nate Burke Blast Communications _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Yes, seeing this for routing through that area. Have problems accessing websites that route through there from Comcast fiber customers. Sent from my iPhone. — Casey Johnson Colorado Interlink LLC 970.396.9478 ________________________________ From: Outages <outages-bounces@outages.org> on behalf of Nate Burke via Outages <outages@outages.org> Sent: Thursday, December 5, 2024 3:08:55 PM To: outages@outages.org <outages@outages.org> Subject: [outages] Comcast IP routing issues, Western Chicago Suburbs (fed from West Chicago) Has anyone seen issues in the western Chicago suburbs on Comcast today? At ~1:50am it looks like there was a brief outage, then a route change within the comcast network between 350 cermak and West Chicago (according to PTR data), and all day I've been fielding calls from our VoIP Customers who have comcast business/Home circuits that all seem to go through West Chicago. Some Comcast IP's I can ping from my HE/Zayo circuits, others I cannot, yet some TCP Applications appear to still work to those IP's. Since the route change this morning, UDP Traffic has been randomly getting through. ICMP Between Comcast IP's within west Chicago appears normal. The Customers I've talked to also report sporadic outages/slowness to cloud services. Attempted to contact Cocmast through the normal support channels, but since things are 'mostly' working, haven't gotten anywhere with Tier1 support yet. Happy to provide trace routes as needed, but since it's happening across multiple circuits/IP Blocks didn't want to include random data if it's a known larger issue. We did have High winds last night, so it feels like a fiber is down somewhere, and routing is wonky now. Nate Burke Blast Communications _______________________________________________ Outages mailing list Outages@outages.org https://us-east-2.protection.sophos.com?d=nether.net&u=aHR0cHM6Ly9wdWNrLm5ld... _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Yesterday had issues with my customers in Illinois getting to our datacenter... this was about 9AM ish CT, starting working again around 11 AM ish. Jeff Martinez 1-800-617-7810 630-963-2400 FAX:800-646-5308 jeff@bbdp.com www.bbdp.com -----Original Message----- From: Outages <outages-bounces@outages.org> On Behalf Of Nate Burke via Outages Sent: Thursday, December 5, 2024 4:09 PM To: outages@outages.org Subject: [outages] Comcast IP routing issues, Western Chicago Suburbs (fed from West Chicago) Has anyone seen issues in the western Chicago suburbs on Comcast today? At ~1:50am it looks like there was a brief outage, then a route change within the comcast network between 350 cermak and West Chicago (according to PTR data), and all day I've been fielding calls from our VoIP Customers who have comcast business/Home circuits that all seem to go through West Chicago. Some Comcast IP's I can ping from my HE/Zayo circuits, others I cannot, yet some TCP Applications appear to still work to those IP's. Since the route change this morning, UDP Traffic has been randomly getting through. ICMP Between Comcast IP's within west Chicago appears normal. The Customers I've talked to also report sporadic outages/slowness to cloud services. Attempted to contact Cocmast through the normal support channels, but since things are 'mostly' working, haven't gotten anywhere with Tier1 support yet. Happy to provide trace routes as needed, but since it's happening across multiple circuits/IP Blocks didn't want to include random data if it's a known larger issue. We did have High winds last night, so it feels like a fiber is down somewhere, and routing is wonky now. Nate Burke Blast Communications _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
We have one local customer in northwest Iowa, who has another location in the broader Chicago area that's served by Comcast, that had VPN issues yesterday. Has Comcast resolved the issue? Frank -----Original Message----- From: Outages <outages-bounces@outages.org> On Behalf Of Jeff Martinez via Outages Sent: Friday, December 6, 2024 8:22 AM To: Nate Burke <Nate@blastcomm.com>; outages@outages.org Subject: Re: [outages] Comcast IP routing issues, Western Chicago Suburbs (fed from West Chicago) Yesterday had issues with my customers in Illinois getting to our datacenter... this was about 9AM ish CT, starting working again around 11 AM ish. Jeff Martinez 1-800-617-7810 630-963-2400 FAX:800-646-5308 jeff@bbdp.com https://link.edgepilot.com/s/0b8cab67/PeuXRdHXiEOtU0tD_lzprQ?u=http://www.bb... -----Original Message----- From: Outages <outages-bounces@outages.org> On Behalf Of Nate Burke via Outages Sent: Thursday, December 5, 2024 4:09 PM To: outages@outages.org Subject: [outages] Comcast IP routing issues, Western Chicago Suburbs (fed from West Chicago) Has anyone seen issues in the western Chicago suburbs on Comcast today? At ~1:50am it looks like there was a brief outage, then a route change within the comcast network between 350 cermak and West Chicago (according to PTR data), and all day I've been fielding calls from our VoIP Customers who have comcast business/Home circuits that all seem to go through West Chicago. Some Comcast IP's I can ping from my HE/Zayo circuits, others I cannot, yet some TCP Applications appear to still work to those IP's. Since the route change this morning, UDP Traffic has been randomly getting through. ICMP Between Comcast IP's within west Chicago appears normal. The Customers I've talked to also report sporadic outages/slowness to cloud services. Attempted to contact Cocmast through the normal support channels, but since things are 'mostly' working, haven't gotten anywhere with Tier1 support yet. Happy to provide trace routes as needed, but since it's happening across multiple circuits/IP Blocks didn't want to include random data if it's a known larger issue. We did have High winds last night, so it feels like a fiber is down somewhere, and routing is wonky now. Nate Burke Blast Communications _______________________________________________ Outages mailing list Outages@outages.org https://link.edgepilot.com/s/283beced/Qhp3IMVgJUOohhQStYhkBA?u=https://puck.... Links contained in this email have been replaced. If you click on a link in the email above, the link will be analyzed for known threats. If a known threat is found, you will not be able to proceed to the destination. If suspicious content is detected, you will see a warning. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
That I don't know.. I just know my customers in Illinois can now connect without issue. If there are lingering issues, I'm unaware. Jeff Martinez -----Original Message----- From: Outages <outages-bounces@outages.org> On Behalf Of Frank Bulk via Outages Sent: Friday, December 6, 2024 8:35 AM To: outages@outages.org Subject: Re: [outages] Comcast IP routing issues, Western Chicago Suburbs (fed from West Chicago) We have one local customer in northwest Iowa, who has another location in the broader Chicago area that's served by Comcast, that had VPN issues yesterday. Has Comcast resolved the issue? Frank -----Original Message----- From: Outages <outages-bounces@outages.org> On Behalf Of Jeff Martinez via Outages Sent: Friday, December 6, 2024 8:22 AM To: Nate Burke <Nate@blastcomm.com>; outages@outages.org Subject: Re: [outages] Comcast IP routing issues, Western Chicago Suburbs (fed from West Chicago) Yesterday had issues with my customers in Illinois getting to our datacenter... this was about 9AM ish CT, starting working again around 11 AM ish. Jeff Martinez 1-800-617-7810 630-963-2400 FAX:800-646-5308 jeff@bbdp.com https://link.edgepilot.com/s/0b8cab67/PeuXRdHXiEOtU0tD_lzprQ?u=http://www.bb dp.com/ -----Original Message----- From: Outages <outages-bounces@outages.org> On Behalf Of Nate Burke via Outages Sent: Thursday, December 5, 2024 4:09 PM To: outages@outages.org Subject: [outages] Comcast IP routing issues, Western Chicago Suburbs (fed from West Chicago) Has anyone seen issues in the western Chicago suburbs on Comcast today? At ~1:50am it looks like there was a brief outage, then a route change within the comcast network between 350 cermak and West Chicago (according to PTR data), and all day I've been fielding calls from our VoIP Customers who have comcast business/Home circuits that all seem to go through West Chicago. Some Comcast IP's I can ping from my HE/Zayo circuits, others I cannot, yet some TCP Applications appear to still work to those IP's. Since the route change this morning, UDP Traffic has been randomly getting through. ICMP Between Comcast IP's within west Chicago appears normal. The Customers I've talked to also report sporadic outages/slowness to cloud services. Attempted to contact Cocmast through the normal support channels, but since things are 'mostly' working, haven't gotten anywhere with Tier1 support yet. Happy to provide trace routes as needed, but since it's happening across multiple circuits/IP Blocks didn't want to include random data if it's a known larger issue. We did have High winds last night, so it feels like a fiber is down somewhere, and routing is wonky now. Nate Burke Blast Communications _______________________________________________ Outages mailing list Outages@outages.org https://link.edgepilot.com/s/283beced/Qhp3IMVgJUOohhQStYhkBA?u=https://puck. nether.net/mailman/listinfo/outages Links contained in this email have been replaced. If you click on a link in the email above, the link will be analyzed for known threats. If a known threat is found, you will not be able to proceed to the destination. If suspicious content is detected, you will see a warning. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
I'm also seeing things cleared up as of about 6pm last night. Nate On 12/6/2024 8:47 AM, Jeff Martinez via Outages wrote:
That I don't know.. I just know my customers in Illinois can now connect without issue. If there are lingering issues, I'm unaware.
Jeff Martinez
-----Original Message----- From: Outages <outages-bounces@outages.org> On Behalf Of Frank Bulk via Outages Sent: Friday, December 6, 2024 8:35 AM To: outages@outages.org Subject: Re: [outages] Comcast IP routing issues, Western Chicago Suburbs (fed from West Chicago)
We have one local customer in northwest Iowa, who has another location in the broader Chicago area that's served by Comcast, that had VPN issues yesterday.
Has Comcast resolved the issue?
Frank
-----Original Message----- From: Outages <outages-bounces@outages.org> On Behalf Of Jeff Martinez via Outages Sent: Friday, December 6, 2024 8:22 AM To: Nate Burke <Nate@blastcomm.com>; outages@outages.org Subject: Re: [outages] Comcast IP routing issues, Western Chicago Suburbs (fed from West Chicago)
Yesterday had issues with my customers in Illinois getting to our datacenter... this was about 9AM ish CT, starting working again around 11 AM ish.
Jeff Martinez 1-800-617-7810 630-963-2400 FAX:800-646-5308 jeff@bbdp.com https://link.edgepilot.com/s/0b8cab67/PeuXRdHXiEOtU0tD_lzprQ?u=http://www.bb dp.com/
-----Original Message----- From: Outages <outages-bounces@outages.org> On Behalf Of Nate Burke via Outages Sent: Thursday, December 5, 2024 4:09 PM To: outages@outages.org Subject: [outages] Comcast IP routing issues, Western Chicago Suburbs (fed from West Chicago)
Has anyone seen issues in the western Chicago suburbs on Comcast today? At ~1:50am it looks like there was a brief outage, then a route change within the comcast network between 350 cermak and West Chicago (according to PTR data), and all day I've been fielding calls from our VoIP Customers who have comcast business/Home circuits that all seem to go through West Chicago. Some Comcast IP's I can ping from my HE/Zayo circuits, others I cannot, yet some TCP Applications appear to still work to those IP's. Since the route change this morning, UDP Traffic has been randomly getting through. ICMP Between Comcast IP's within west Chicago appears normal. The Customers I've talked to also report sporadic outages/slowness to cloud services. Attempted to contact Cocmast through the normal support channels, but since things are 'mostly' working, haven't gotten anywhere with Tier1 support yet.
Happy to provide trace routes as needed, but since it's happening across multiple circuits/IP Blocks didn't want to include random data if it's a known larger issue. We did have High winds last night, so it feels like a fiber is down somewhere, and routing is wonky now.
Nate Burke
Blast Communications
_______________________________________________ Outages mailing list Outages@outages.org https://link.edgepilot.com/s/283beced/Qhp3IMVgJUOohhQStYhkBA?u=https://puck. nether.net/mailman/listinfo/outages
Links contained in this email have been replaced. If you click on a link in the email above, the link will be analyzed for known threats. If a known threat is found, you will not be able to proceed to the destination. If suspicious content is detected, you will see a warning.
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
participants (4)
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Casey Johnson via Outages -
Frank Bulk via Outages
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Jeff Martinez via Outages
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Nate Burke via Outages