If anyone get's a master TT# or anything like that, let me know. I'm sure I'll be following up with them all day for updates for my clients. On Fri, Nov 20, 2015 at 10:19 AM, Mike Swier <mswier@harpercollege.edu> wrote:

Seeing slowness:

[root@info10 data]# traceroute compass.act.org

traceroute to compass.act.org (151.148.135.24), 30 hops max, 40 byte packets

1 157.178.2.131 (157.178.2.131) 0.178 ms 0.151 ms 0.149 ms

2 gi-0-3-0-7-sur01.rollingmdws.il.chicago.comcast.net (107.1.119.105) 3.555 ms 3.595 ms 3.587 ms

3 te-0-0-0-4-sur04.rollingmdws.il.chicago.comcast.net (69.139.235.22) 1.324 ms 1.337 ms 1.379 ms

4 te-0-3-0-21-sur01.griffith.in.chicago.comcast.net (69.139.234.217) 3.890 ms te-1-6-0-1-ar01.area4.il.chicago.comcast.net (68.87.232.9) 3.669 ms te-1-2-0-8-ar01.area4.il.chicago.comcast.net (162.151.45.49) 2.139 ms

5 * * *

6 * * *

7 * * ae-3-80.edge5.Dallas3.Level3.net (4.69.145.145) 74.331 ms

8 dal2-pr1-ae1-0.us.twtelecom.net (64.128.212.65) 74.447 ms 74.518 ms 74.478 ms

9 dal1-ar1-ae21-0.us.twtelecom.net (66.192.243.70) 84.540 ms * dal1-ar1-ae21-0.us.twtelecom.net (66.192.243.70) 84.491 ms

10 * 66-162-95-106.static.twtelecom.net (66.162.95.106) 74.463 ms *

11 * 216.117.52.110 (216.117.52.110) 75.746 ms *

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[root@info10 data]#

*From:* Outages [mailto:outages-bounces@outages.org] *On Behalf Of *Erik Sundberg via Outages *Sent:* Friday, November 20, 2015 10:18 AM *To:* Thom Cleary; frnkblk@iname.com *Cc:* outages@outages.org *Subject:* Re: [outages] XO / Level 3 Outage | Chicago - St Louis | 11/19/2015

Level3 Just said there is a another fiber cut outside Dallas.

*From:* Erik Sundberg *Sent:* Friday, November 20, 2015 10:01 AM *To:* 'Thom Cleary' <clearythom@gmail.com>; frnkblk@iname.com *Cc:* 'outages@outages.org' <outages@outages.org> *Subject:* RE: [outages] XO / Level 3 Outage | Chicago - St Louis | 11/19/2015

We are still seeing some issue from yesterday’s fiber cut on Level3. Some circuit’s never came back up and other went back down this morning. I am working with Level3 on this now.

Wondering if anyone else is still having issues between Chicago and St Louis?

*From:* Outages [mailto:outages-bounces@outages.org <outages-bounces@outages.org>] *On Behalf Of *Thom Cleary via Outages *Sent:* Thursday, November 19, 2015 7:01 PM *To:* frnkblk@iname.com; outages@outages.org *Subject:* [outages] XO / Level 3 Outage | Chicago - St Louis | 11/19/2015

Here's the latest:

*** CASCADED EXTERNAL NOTES 20-Nov-2015 00:36:21 GMT From CASE: 10003567 - Event Field Services continue preparation efforts at this time.

11/20/2015 00:40:36 GMT - *** CASCADED EXTERNAL NOTES 20-Nov-2015 00:36:21 GMT From CASE: 10003567 - Event Field Services continue preparation efforts at this time.

11/19/2015 23:47:36 GMT - *** CASCADED EXTERNAL NOTES 19-Nov-2015 23:43:49 GMT From CASE: 10003567 - Event Restoration efforts are still ongoing, an estimated restoral time has not been provided.

11/19/2015 23:05:21 GMT - *** CASCADED EXTERNAL NOTES 19-Nov-2015 23:00:53 GMT From CASE: 10003567 - Event Field Services have excavated three hand holes to reach the 108-count fiber cable for repair. Efforts are ongoing at the site with no estimated restoral time currently available.

11/19/2015 22:29:51 GMT - *** CASCADED EXTERNAL NOTES 19-Nov-2015 22:25:57 GMT From CASE: 10003567 - Event Field Services have accessed one hand hole and are working on accessing a second. Evaluation of the cable damage is underway.

11/19/2015 21:51:05 GMT - *** CASCADED EXTERNAL NOTES 19-Nov-2015 21:47:47 GMT From CASE: 10003567 - Event Field Services are now excavating to the hand hole with a backhoe. Once access is available, evaluation of the fault will continue.

11/19/2015 20:54:23 GMT - *** CASCADED EXTERNAL NOTES 19-Nov-2015 20:50:55 GMT From CASE: 10003567 - Event Field Services are manually digging to access the hand hole closest to the suspected damage point. Once accessed, Field Services will be able to better evaluate the issue.

11/19/2015 20:12:15 GMT - *** CASCADED EXTERNAL NOTES 19-Nov-2015 20:08:11 GMT From CASE: 10003567 - Event The plow work at the site has made isolation of the damage point difficult to pinpoint. Field Services are working to access hand holes in order to continue investigation and restoration efforts.

11/19/2015 19:08:37 GMT - *** CASCADED EXTERNAL NOTES 19-Nov-2015 19:04:13 GMT From CASE: 10003567 - Event Field Services are onsite in the construction area working to locate the exact damage point. Replacement cable is being dispatched to the site to have available for repair and should arrive by 20:00 GMT.

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