Comcast Voice outage

multiple reports from multiple customers of ours who have comcast voice service. all inbound calls to affected customers dont reach our gear tried to call 800 391 3000 and cant even get through to there, audible error message is played anyone else seeing this? chris

That number works for me on my VoIP phone. I know as much as the data centers are in NYC and ATL. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, Jul 12, 2016 at 3:15 PM, chris via Outages <outages@outages.org> wrote:
multiple reports from multiple customers of ours who have comcast voice service. all inbound calls to affected customers dont reach our gear
tried to call 800 391 3000 and cant even get through to there, audible error message is played
anyone else seeing this?
chris
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

it gets through occasionally if you call a couple times youll get failures and success randomly its intermittent. i finally go through and they acknowledge its a major widespread outage and they are working on it but no eta On Tue, Jul 12, 2016 at 3:20 PM, Josh Luthman <josh@imaginenetworksllc.com> wrote:
That number works for me on my VoIP phone. I know as much as the data centers are in NYC and ATL.
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Tue, Jul 12, 2016 at 3:15 PM, chris via Outages <outages@outages.org> wrote:
multiple reports from multiple customers of ours who have comcast voice service. all inbound calls to affected customers dont reach our gear
tried to call 800 391 3000 and cant even get through to there, audible error message is played
anyone else seeing this?
chris
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

We were given an ETR of 6:30PM Eastern. Thanks! -- Rob Hall, CCNP R&S, CCP-V I.T. Manager @Work Personnel Service 3815 Hwy 66 S, Suite 4 Rogersville, TN 37857 Office: (423)272-7897, x10113 Mobile: (423)312-6003 [cisco-certified-ccnp][CCP-V] From: Outages [mailto:outages-bounces@outages.org] On Behalf Of chris via Outages Sent: Tuesday, July 12, 2016 3:22 PM To: Josh Luthman <josh@imaginenetworksllc.com> Cc: outages@outages.org Subject: Re: [outages] Comcast Voice outage it gets through occasionally if you call a couple times youll get failures and success randomly its intermittent. i finally go through and they acknowledge its a major widespread outage and they are working on it but no eta On Tue, Jul 12, 2016 at 3:20 PM, Josh Luthman <josh@imaginenetworksllc.com<mailto:josh@imaginenetworksllc.com>> wrote: That number works for me on my VoIP phone. I know as much as the data centers are in NYC and ATL. Josh Luthman Office: 937-552-2340<tel:937-552-2340> Direct: 937-552-2343<tel:937-552-2343> 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, Jul 12, 2016 at 3:15 PM, chris via Outages <outages@outages.org<mailto:outages@outages.org>> wrote: multiple reports from multiple customers of ours who have comcast voice service. all inbound calls to affected customers dont reach our gear tried to call 800 391 3000<tel:800%20391%203000> and cant even get through to there, audible error message is played anyone else seeing this? chris _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages

Having similar issues in North central Florida with BrightHouse. They are aware of the outage but no eta On Tue, Jul 12, 2016 at 3:45 PM Rob Hall via Outages <outages@outages.org> wrote:
We were given an ETR of 6:30PM Eastern.
Thanks!
--
Rob Hall, CCNP R&S, CCP-V
I.T. Manager
@Work Personnel Service
3815 Hwy 66 S, Suite 4
Rogersville, TN 37857
Office: (423)272-7897, x10113
Mobile: (423)312-6003
[image: image003.jpg][image: image002.png]
*From:* Outages [mailto:outages-bounces@outages.org] *On Behalf Of *chris via Outages *Sent:* Tuesday, July 12, 2016 3:22 PM *To:* Josh Luthman <josh@imaginenetworksllc.com> *Cc:* outages@outages.org *Subject:* Re: [outages] Comcast Voice outage
it gets through occasionally if you call a couple times youll get failures and success randomly its intermittent. i finally go through and they acknowledge its a major widespread outage and they are working on it but no eta
On Tue, Jul 12, 2016 at 3:20 PM, Josh Luthman <josh@imaginenetworksllc.com> wrote:
That number works for me on my VoIP phone. I know as much as the data centers are in NYC and ATL.
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Tue, Jul 12, 2016 at 3:15 PM, chris via Outages <outages@outages.org> wrote:
multiple reports from multiple customers of ours who have comcast voice service. all inbound calls to affected customers dont reach our gear
tried to call 800 391 3000 and cant even get through to there, audible error message is played
anyone else seeing this?
chris
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

We are seeing this as well in Western KY. We get a mess that the number has been disconnected on inbound calling. Outbound is dead silence. Thanks! -- Rob Hall, CCNP R&S, CCP-V I.T. Manager @Work Personnel Service 3815 Hwy 66 S, Suite 4 Rogersville, TN 37857 Office: (423)272-7897, x10113 Mobile: (423)312-6003 [cisco-certified-ccnp][CCP-V] From: Outages [mailto:outages-bounces@outages.org] On Behalf Of chris via Outages Sent: Tuesday, July 12, 2016 3:15 PM To: outages@outages.org Subject: [outages] Comcast Voice outage multiple reports from multiple customers of ours who have comcast voice service. all inbound calls to affected customers dont reach our gear tried to call 800 391 3000 and cant even get through to there, audible error message is played anyone else seeing this? chris
participants (4)
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chris
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James
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Josh Luthman
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Rob Hall