For what it's worth, no issues reaching engadget.com from here (Toronto, ON): 2 dis2-rtr-mb-ge9-7.nexicom.net (76.75.85.33) 0 msec 4 msec 0 msec 3 ge5-1-3-4.core2.toronto1.nexicom.net (98.124.0.226) 8 msec 8 msec 8 msec 4 xe2-2-0-1.core1.toronto1.nexicom.net (98.124.49.233) 4 msec 8 msec 4 msec 5 xe-7-0-0-101.tor10.ip4.tinet.net (77.67.71.81) [AS 3257] 4 msec 8 msec 4 msec 6 xe-9-1-0.chi10.ip4.tinet.net (89.149.187.78) [AS 3257] 24 msec 20 msec xe-11-0-0.chi10.ip4.tinet.net (89.149.182.89) [AS 3257] 24 msec 7 213.200.73.138 [AS 3257] 28 msec 24 msec 28 msec 8 bb2-chi-xe-0-0-0.atdn.net (66.185.152.131) [AS 1668] [MPLS: Label 299872 Exp 0] 24 msec 28 msec 24 msec 9 bb1-vie-S1-3-0.atdn.net (66.185.152.215) [AS 1668] [MPLS: Label 300640 Exp 0] 56 msec 40 msec 36 msec 10 dar1-mtc-xe-2-1-0.atdn.net (66.185.152.107) [AS 1668] 40 msec 40 msec 40 msec 11 gear1-mtc-por100.net.aol.com (66.185.144.50) [AS 1668] 32 msec 40 msec 44 msec 12 gear1-mtc-por100.net.aol.com (66.185.144.50) [AS 1668] !A !A !A -p -----Original Message----- From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Chris Boyd Sent: Wednesday, May 11, 2011 4:14 PM To: outages@outages.org Subject: [outages] AoL / XO services issues? We're seeing an few tickets and calls for issues with AoL based services. Specifically, AIM logins are timing out when trying to get to slogin.oscar.aol.com or login.oscar.aol.com. We see these resolving to 205.188.251.44 and 205.188.251.43 respectively, and traceroutes die somewhere in XO Dallas (207.88.12.146). Also, www.engadget.com times out, again with the traceroutes dying in XO Dallas. We're seeing this across multiple providers in Central Texas since yesterday afternoon. --Chris _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

Are all the sources complaining of the issue on the same IP block? Traces from the XO core in Dallas (via http://xostats.xo.com/cgi-bin/xostats/diagtool-pub) show this going through fine -- and they traverse the router you're stopping at: traceroute 205.188.251.44 Type escape sequence to abort. Tracing the route to sbucp-d1-vip.blue.aol.com (205.188.251.44) 1 65.106.2.49.ptr.us.xo.net (65.106.2.49) 4 msec 4 msec 0 msec 2 ge11-1-0d0.mcr1.dallas-tx.us.xo.net (216.156.10.97) 16 msec 0 msec 0 msec 3 vb1300.rar3.dallas-tx.us.xo.net (216.156.0.81) 0 msec 0 msec 4 msec 4 207.88.12.146.ptr.us.xo.net (207.88.12.146) 0 msec 4 msec 4 msec <== 5 206.111.5.22.ptr.us.xo.net (206.111.5.22) 0 msec 0 msec 4 msec 6 bb1-dls-s0-0-0.atdn.net (66.185.133.96) [MPLS: Label 300304 Exp 0] 0 msec 0 msec 4 msec 7 bb1-atm-S1-2-0.atdn.net (66.185.152.153) [MPLS: Label 300400 Exp 0] 24 msec 24 msec 24 msec and on ward to the destination...could be a reachability/acl issue blocking traffic back to you on 207.88.12.146. I can reach the host fine as well from my network, but my traces do not go through XO. cheers Tom On Wed, May 11, 2011 at 4:13 PM, Chris Boyd <cboyd@gizmopartners.com> wrote:

We're seeing an few tickets and calls for issues with AoL based services.

Specifically, AIM logins are timing out when trying to get to slogin.oscar.aol.com or login.oscar.aol.com. We see these resolving to 205.188.251.44 and 205.188.251.43 respectively, and traceroutes die somewhere in XO Dallas (207.88.12.146).

Also, www.engadget.com times out, again with the traceroutes dying in XO Dallas.

We're seeing this across multiple providers in Central Texas since yesterday afternoon.

--Chris _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages