All of my Exchange (BIS and AS) have been fine. Their CS is really excellent though as I'm sure you know.3-5 min reponse from ticket submission to response in my experience (the live chat isn't bad either on more complex issues. Best, Jason L. Sparks Sent From My HTC Incredible Wireless Phone On May 21, 2010 4:47 PM, "Brandon Galbraith" <brandon.galbraith@gmail.com> wrote: Anyone having problems with Rackspace's Hosted Email system? Traceroutes to them are dying in ATT's network; trying from Comcast and Cogent. Testable via http://cp.rackspace.com -- Brandon Galbraith Voice: 630.492.0464 _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages