Zayo/360networks/Onvoy high packet loss & jitter

We are seeing major issues with them, here is the update from their NOC: We are looking at this issue and it appears there is an issue out in Zayo Bandwidth causing degraded intermittent packet loss. This issue has been escalated to the highest level within Zayo Bandwidth and Onvoy. Once there is something found, we will be sure to pass it along. Currently they are trying to isolate where the issue could possibly be. Zayo Bandwidth is currently working with their equipment vendor to try and Isolate this issue. Zayo Bandwidth has a tech on site and they are in the process of either rebooting or reseating a piece of equipment. Again there is still no ETR. Once we have something more we will pass it along. -- Carlos Alvarez TelEvolve 602-889-3003
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Carlos Alvarez