Windstream fiber cut(s) between Wilmington and Philly?
We had some fiber go down yesterday at 3:33PMEDT. Last I heard from Windstream (was City Signal, Cavalier, Paetec, now Windstream) was a cut in "Delaware" and a tech en route to shoot with a 6:15PM ETA. This was at 5:30PM and I haven't heard anything since. Support seems to be in infinite hold mode. I know there's a lot going on but has anyone here been in touch with Windstream regarding cuts in the area? -Mike
We've seen many PAETEC/Windstream voice PRI down in Manhattan. Nicholas J. D’Attilo Manager – Network Operations Center Rockefeller Group Technology Solutions, Inc. 1221 Avenue of the Americas Concourse New York, NY 10020 Phone:1.212.282.2304 http://www.linkedin.com/in/nickdattilo On Oct 31, 2012, at 12:10, "Michael Morgan" <mmorgan@dca.net> wrote: We had some fiber go down yesterday at 3:33PMEDT. Last I heard from Windstream (was City Signal, Cavalier, Paetec, now Windstream) was a cut in "Delaware" and a tech en route to shoot with a 6:15PM ETA. This was at 5:30PM and I haven't heard anything since. Support seems to be in infinite hold mode. I know there's a lot going on but has anyone here been in touch with Windstream regarding cuts in the area? -Mike _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
We had Tollfree's down out here in SF Bay Area. First reported about 6:15p PST, we are up as of 9a PST. When calling support at 9p last night it took 50 mins to get thru- Our PRIs stayed up though Ken Goldenberg Direct Line TeleResponse President ATSI Award of Excellence DIAMOND PLUS Award 2002-2012 CAMX Award of Excellence 2006-2011 ATSI 24/7 GOLD SITE CERTIFIED 510-843-3900 -----Original Message----- From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Michael Morgan Sent: Wednesday, October 31, 2012 9:02 AM To: outages@outages.org Subject: [outages] Windstream fiber cut(s) between Wilmington and Philly? We had some fiber go down yesterday at 3:33PMEDT. Last I heard from Windstream (was City Signal, Cavalier, Paetec, now Windstream) was a cut in "Delaware" and a tech en route to shoot with a 6:15PM ETA. This was at 5:30PM and I haven't heard anything since. Support seems to be in infinite hold mode. I know there's a lot going on but has anyone here been in touch with Windstream regarding cuts in the area? -Mike _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
We're in west central Florida using Windstream (Paetec) voice, and are unable to make long distance calls at this time from multiple PRIs. Support ticket system is barely functioning-- taking 2+ minutes per page load, with sporadic timeouts. I get the feeling we're not alone. ----- Original Message ----- From: "Michael Morgan" <mmorgan@dca.net> To: <outages@outages.org> Sent: Wednesday, October 31, 2012 12:02 PM Subject: [outages] Windstream fiber cut(s) between Wilmington and Philly?
We had some fiber go down yesterday at 3:33PMEDT. Last I heard from Windstream (was City Signal, Cavalier, Paetec, now Windstream) was a cut in "Delaware" and a tech en route to shoot with a 6:15PM ETA. This was at 5:30PM and I haven't heard anything since. Support seems to be in infinite hold mode.
I know there's a lot going on but has anyone here been in touch with Windstream regarding cuts in the area?
-Mike _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Thanks for the replies both on and off list everyone. I did eventually get an update last night as well as a follow up this morning. A cut between Warminster and West Chester PA has us down. Sounds like it could be a couple days before the power company lets them in to splice. Thankfully we're redundant. -Mike On Wed, Oct 31, 2012 at 12:02:11PM -0400, Michael Morgan wrote:
We had some fiber go down yesterday at 3:33PMEDT. Last I heard from Windstream (was City Signal, Cavalier, Paetec, now Windstream) was a cut in "Delaware" and a tech en route to shoot with a 6:15PM ETA. This was at 5:30PM and I haven't heard anything since. Support seems to be in infinite hold mode.
I know there's a lot going on but has anyone here been in touch with Windstream regarding cuts in the area?
-Mike _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
participants (4)
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Jeff W -
Ken Goldenberg -
Michael Morgan -
Nick D'Attilo