
Sorry, it’s early and I haven’t had any coffee yet. Comcast is the only one in question. -- Rob From: Wyn Bryant [mailto:wb@vistaits.com] Sent: Thursday, October 20, 2016 8:16 AM To: Rob Hall <rhall@lstaff.com> Subject: RE: [outages] Comcast cable outage? None in various FL markets (so far) for Comcast. Your message references both Comcast and Charter though? -------- Original message -------- From: Rob Hall via Outages <outages@outages.org<mailto:outages@outages.org>> Date: 10/20/16 8:12 AM (GMT-05:00) To: outages@outages.org<mailto:outages@outages.org> Subject: [outages] Comcast cable outage? I’ve gotten reports from my monitoring system for offices in 3 states that are offline. Is anyone else seeing this happening with Charter in the southeastern region? Thanks! -- Rob Hall, CCNP R&S, CCP-V I.T. Manager @Work Personnel Service 3815 Hwy 66 S, Suite 4 Rogersville, TN 37857 Office: (423)272-7897, x10113 Mobile: (423)312-6003 [cisco-certified-ccnp][CCP-V] -- This email was Malware checked by UTM 9. http://www.sophos.com

Can you provide some more details? I'm not aware of any regional issues. I just checked our NOC email list and chat and nothing jumped out at me. Thanks, John On Thu, Oct 20, 2016 at 6:20 AM, Rob Hall via Outages <outages@outages.org> wrote:
Sorry, it’s early and I haven’t had any coffee yet. Comcast is the only one in question.
--
Rob
*From:* Wyn Bryant [mailto:wb@vistaits.com] *Sent:* Thursday, October 20, 2016 8:16 AM *To:* Rob Hall <rhall@lstaff.com> *Subject:* RE: [outages] Comcast cable outage?
None in various FL markets (so far) for Comcast.
Your message references both Comcast and Charter though?
-------- Original message --------
From: Rob Hall via Outages <outages@outages.org>
Date: 10/20/16 8:12 AM (GMT-05:00)
To: outages@outages.org
Subject: [outages] Comcast cable outage?
I’ve gotten reports from my monitoring system for offices in 3 states that are offline. Is anyone else seeing this happening with Charter in the southeastern region?
Thanks!
--
Rob Hall, CCNP R&S, CCP-V
I.T. Manager
@Work Personnel Service
3815 Hwy 66 S, Suite 4
Rogersville, TN 37857
Office: (423)272-7897, x10113
Mobile: (423)312-6003
[image: cisco-certified-ccnp][image: CCP-V]
--
This email was Malware checked by UTM 9. http://www.sophos.com
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

John, Every office we have on Comcast in NE TN, SW VA, and Westen Kentucky. Thanks! -- Rob From: John Neiberger [mailto:jneiberger@gmail.com] Sent: Thursday, October 20, 2016 8:27 AM To: Rob Hall <rhall@lstaff.com> Cc: outages@outages.org Subject: Re: [outages] Comcast cable outage? Can you provide some more details? I'm not aware of any regional issues. I just checked our NOC email list and chat and nothing jumped out at me. Thanks, John On Thu, Oct 20, 2016 at 6:20 AM, Rob Hall via Outages <outages@outages.org<mailto:outages@outages.org>> wrote: Sorry, it’s early and I haven’t had any coffee yet. Comcast is the only one in question. -- Rob From: Wyn Bryant [mailto:wb@vistaits.com<mailto:wb@vistaits.com>] Sent: Thursday, October 20, 2016 8:16 AM To: Rob Hall <rhall@lstaff.com<mailto:rhall@lstaff.com>> Subject: RE: [outages] Comcast cable outage? None in various FL markets (so far) for Comcast. Your message references both Comcast and Charter though? -------- Original message -------- From: Rob Hall via Outages <outages@outages.org<mailto:outages@outages.org>> Date: 10/20/16 8:12 AM (GMT-05:00) To: outages@outages.org<mailto:outages@outages.org> Subject: [outages] Comcast cable outage? I’ve gotten reports from my monitoring system for offices in 3 states that are offline. Is anyone else seeing this happening with Charter in the southeastern region? Thanks! -- Rob Hall, CCNP R&S, CCP-V I.T. Manager @Work Personnel Service 3815 Hwy 66 S, Suite 4 Rogersville, TN 37857 Office: (423)272-7897, x10113<tel:%28423%29272-7897%2C%20x10113> Mobile: (423)312-6003<tel:%28423%29312-6003> [cisco-certified-ccnp][CCP-V] -- This email was Malware checked by UTM 9. http://www.sophos.com _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages

Can you send me some traceroutes? I'll check with our NOC to see if they've heard of anything. Thanks, John On Thu, Oct 20, 2016 at 6:29 AM, Rob Hall via Outages <outages@outages.org> wrote:
John,
Every office we have on Comcast in NE TN, SW VA, and Westen Kentucky.
Thanks!
-- Rob
*From:* John Neiberger [mailto:jneiberger@gmail.com] *Sent:* Thursday, October 20, 2016 8:27 AM *To:* Rob Hall <rhall@lstaff.com> *Cc:* outages@outages.org *Subject:* Re: [outages] Comcast cable outage?
Can you provide some more details? I'm not aware of any regional issues. I just checked our NOC email list and chat and nothing jumped out at me.
Thanks,
John
On Thu, Oct 20, 2016 at 6:20 AM, Rob Hall via Outages <outages@outages.org> wrote:
Sorry, it’s early and I haven’t had any coffee yet. Comcast is the only one in question.
--
Rob
*From:* Wyn Bryant [mailto:wb@vistaits.com] *Sent:* Thursday, October 20, 2016 8:16 AM *To:* Rob Hall <rhall@lstaff.com> *Subject:* RE: [outages] Comcast cable outage?
None in various FL markets (so far) for Comcast.
Your message references both Comcast and Charter though?
-------- Original message --------
From: Rob Hall via Outages <outages@outages.org>
Date: 10/20/16 8:12 AM (GMT-05:00)
To: outages@outages.org
Subject: [outages] Comcast cable outage?
I’ve gotten reports from my monitoring system for offices in 3 states that are offline. Is anyone else seeing this happening with Charter in the southeastern region?
Thanks!
--
Rob Hall, CCNP R&S, CCP-V
I.T. Manager
@Work Personnel Service
3815 Hwy 66 S, Suite 4
Rogersville, TN 37857
Office: (423)272-7897, x10113
Mobile: (423)312-6003
[image: cisco-certified-ccnp][image: CCP-V]
--
This email was Malware checked by UTM 9. http://www.sophos.com
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

Sure thing. Here’s 3 separate traceroutes: Abingdon, VA Tracing route to x.x.x.x over a maximum of 30 hops 1 <1 ms <1 ms <1 ms 172.16.1.254 2 <1 ms <1 ms <1 ms 192.168.0.1 3 1 ms <1 ms <1 ms 192.189.255.62 4 <1 ms <1 ms <1 ms 192.189.255.254 5 3 ms 2 ms 2 ms 75.131.55.1 6 2 ms 2 ms 2 ms 96.34.71.224 7 2 ms 2 ms 2 ms 96.34.70.88 8 3 ms 2 ms 2 ms 96.34.68.128 9 7 ms 7 ms 7 ms 96.34.69.254 10 9 ms 14 ms 14 ms 96.34.2.50 11 19 ms 14 ms 14 ms 96.34.0.133 12 11 ms 11 ms 11 ms 96.34.3.113 13 12 ms 12 ms 11 ms 66.208.232.149 14 12 ms 13 ms 13 ms 68.86.86.13 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. Marion, VA Tracing route to x.x.x.x over a maximum of 30 hops 1 <1 ms <1 ms <1 ms 172.16.1.254 2 <1 ms <1 ms <1 ms 192.168.0.1 3 <1 ms <1 ms <1 ms 192.189.255.62 4 <1 ms <1 ms <1 ms 192.189.255.254 5 2 ms 2 ms 2 ms 75.131.55.1 6 2 ms 2 ms 2 ms 96.34.71.224 7 2 ms 2 ms 2 ms 96.34.70.88 8 2 ms 2 ms 2 ms 96.34.68.128 9 8 ms 7 ms 7 ms 96.34.92.44 10 11 ms 14 ms 14 ms 96.34.2.50 11 16 ms 14 ms 14 ms 96.34.0.133 12 11 ms 11 ms 11 ms 96.34.3.113 13 12 ms 11 ms 11 ms 66.208.232.149 14 12 ms 13 ms 13 ms 68.86.87.221 15 * * * Request timed out. 16 * * * Request timed out. Knoxville, TN Tracing route to x.x.x.x over a maximum of 30 hops 1 <1 ms <1 ms <1 ms 172.16.1.254 2 <1 ms <1 ms <1 ms 192.168.0.1 3 <1 ms <1 ms <1 ms 192.189.255.62 4 1 ms <1 ms <1 ms 192.189.255.254 5 2 ms 2 ms 2 ms 75.131.55.1 6 2 ms 2 ms 2 ms 96.34.71.224 7 3 ms 2 ms 2 ms 96.34.70.88 8 2 ms 2 ms 2 ms 96.34.68.61 9 8 ms 8 ms 8 ms 96.34.69.220 10 11 ms 14 ms 14 ms 96.34.2.50 11 19 ms 14 ms 14 ms 96.34.0.133 12 12 ms 11 ms 11 ms 96.34.3.113 13 11 ms 11 ms 11 ms 66.208.232.149 14 12 ms 13 ms 13 ms 68.86.87.237 15 * * * Request timed out. Thanks! -- Rob From: John Neiberger [mailto:jneiberger@gmail.com] Sent: Thursday, October 20, 2016 8:33 AM To: Rob Hall <rhall@lstaff.com> Cc: outages@outages.org Subject: Re: [outages] Comcast cable outage? Can you send me some traceroutes? I'll check with our NOC to see if they've heard of anything. Thanks, John On Thu, Oct 20, 2016 at 6:29 AM, Rob Hall via Outages <outages@outages.org<mailto:outages@outages.org>> wrote: John, Every office we have on Comcast in NE TN, SW VA, and Westen Kentucky. Thanks! -- Rob From: John Neiberger [mailto:jneiberger@gmail.com<mailto:jneiberger@gmail.com>] Sent: Thursday, October 20, 2016 8:27 AM To: Rob Hall <rhall@lstaff.com<mailto:rhall@lstaff.com>> Cc: outages@outages.org<mailto:outages@outages.org> Subject: Re: [outages] Comcast cable outage? Can you provide some more details? I'm not aware of any regional issues. I just checked our NOC email list and chat and nothing jumped out at me. Thanks, John On Thu, Oct 20, 2016 at 6:20 AM, Rob Hall via Outages <outages@outages.org<mailto:outages@outages.org>> wrote: Sorry, it’s early and I haven’t had any coffee yet. Comcast is the only one in question. -- Rob From: Wyn Bryant [mailto:wb@vistaits.com<mailto:wb@vistaits.com>] Sent: Thursday, October 20, 2016 8:16 AM To: Rob Hall <rhall@lstaff.com<mailto:rhall@lstaff.com>> Subject: RE: [outages] Comcast cable outage? None in various FL markets (so far) for Comcast. Your message references both Comcast and Charter though? -------- Original message -------- From: Rob Hall via Outages <outages@outages.org<mailto:outages@outages.org>> Date: 10/20/16 8:12 AM (GMT-05:00) To: outages@outages.org<mailto:outages@outages.org> Subject: [outages] Comcast cable outage? I’ve gotten reports from my monitoring system for offices in 3 states that are offline. Is anyone else seeing this happening with Charter in the southeastern region? Thanks! -- Rob Hall, CCNP R&S, CCP-V I.T. Manager @Work Personnel Service 3815 Hwy 66 S, Suite 4 Rogersville, TN 37857 Office: (423)272-7897, x10113<tel:%28423%29272-7897%2C%20x10113> Mobile: (423)312-6003<tel:%28423%29312-6003> [cisco-certified-ccnp][CCP-V] -- This email was Malware checked by UTM 9. http://www.sophos.com _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages
participants (2)
-
John Neiberger
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Rob Hall