
Down in Pittsburgh via Comcast. Regards, Bruce Freshwater Direct: 412.722.1701 Mobile: 412.292.0282 Main: 866.707.5869 Fax: 412.774.2469 Email: BFreshwater@SierraExperts.com<mailto:BFreshwater@SierraExperts.com> Request Help: Support Portal (SIM)<sim.sierraincidentmanager.com> Sierra Experts [cid:image002.jpg@01D1C645.CF870330] 2 Robinson Plaza, Suite 300, Pittsburgh, PA 15205-1017 Our Services: Managed Services<http://www.sierraexperts.com/managed-services/> | Development & Design<http://www.sierraexperts.com/development-and-design/> | Telephony & VoIP<http://www.sierraexperts.com/telephony-and-voip/> | Hardware & Software<http://www.sierraexperts.com/hardware-and-software/> | Data Center<http://sierradatacenters.com/> Stay Connected: Website<http://www.sierraexperts.com/> | Awards<http://www.sierraexperts.com/about-us/awards/> | Facebook<https://www.facebook.com/SierraExperts> | Twitter<https://twitter.com/sierraexperts> | LinkedIn<https://www.linkedin.com/company/sierraexperts> | Blog<http://www.sierraexperts.com/about-us/blog/> [cid:image001.png@01D573C1.8B84DB80]

I'm getting NXDOMAINs for facebook.com and instagram.com at my home in Kansas City. Recursive resolver is a local system, so this isn't related to any ISP's recursive DNS hosts. - Matt On Mon, Oct 4, 2021 at 11:25 AM Bruce Freshwater via Outages < outages@outages.org> wrote:
Down in Pittsburgh via Comcast.
Regards,
*Bruce Freshwater*
*Direct: *412.722.1701
*Mobile: *412.292.0282
*Main: *866.707.5869
*Fax: * 412.774.2469
*Email: * *BFreshwater@SierraExperts.com <BFreshwater@SierraExperts.com>*
*Request Help: *Support Portal (SIM) <http://sim.sierraincidentmanager.com>
*Sierra Experts **[image: cid:image002.jpg@01D1C645.CF870330]*
2 Robinson Plaza, Suite 300, Pittsburgh, PA 15205-1017
Our Services: Managed Services <http://www.sierraexperts.com/managed-services/> | Development & Design <http://www.sierraexperts.com/development-and-design/> | Telephony & VoIP <http://www.sierraexperts.com/telephony-and-voip/> | Hardware & Software <http://www.sierraexperts.com/hardware-and-software/> | Data Center <http://sierradatacenters.com/>
Stay Connected: Website <http://www.sierraexperts.com/> | Awards <http://www.sierraexperts.com/about-us/awards/> | Facebook <https://www.facebook.com/SierraExperts> | Twitter <https://twitter.com/sierraexperts> | LinkedIn <https://www.linkedin.com/company/sierraexperts> | Blog <http://www.sierraexperts.com/about-us/blog/>
[image: cid:image001.png@01D573C1.8B84DB80]
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Matt Harris|Infrastructure Lead 816-256-5446|Direct Looking for help? Helpdesk|Email Support We build customized end-to-end technology solutions powered by NetFire Cloud.

It’s back up On my mobile in MI Thank You, Shawn Begarowicz (Technology/Service Manager) Complete Interactive Technologies 44265 Groesbeck Highway Clinton Township, MI 48036 586-439-2000 Ext. 120 | 586-439-2001Fax 586-913-2420 Direct Tel | 586-203-4940Direct Fax 586-883-4037 Cell shawn.begarowicz@cit-4u.com<mailto:shawn.begarowicz@cit-4u.com> www.cit-4u.com<http://www.cit-4u.com/> For Technical Support: support@cit-4u.com<mailto:support@cit-4u.com> Website: www.cit-4u.com<http://www.cit-4u.com/> [Image] Celebrating 30 Years of your VISION our SOLUTION The information contained in this message is confidential and, if addressed to a client or certain counsel, is subject to the attorney-client or work-product privilege, and is intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please reply or notify us immediately by email or telephone, and destroy or erase the message. Please think twice before printing out this email! ________________________________ From: Outages <outages-bounces@outages.org> on behalf of Matt Harris via Outages <outages@outages.org> Sent: Monday, October 4, 2021 12:37:02 PM To: Bruce Freshwater <BFreshwater@sierraexperts.com> Cc: outages@outages.org <outages@outages.org> Subject: [EXTERNAL] Re: [outages] Facebook CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. I'm getting NXDOMAINs for facebook.com<http://facebook.com> and instagram.com<http://instagram.com> at my home in Kansas City. Recursive resolver is a local system, so this isn't related to any ISP's recursive DNS hosts. - Matt [cid:image705750.png@5AAE2C95.B912DC99] Matt Harris | Infrastructure Lead 816‑256‑5446 | Direct Looking for help? Helpdesk<https://help.netfire.net/> | Email Support<mailto:help@netfire.net> [https://netfire.net/Flag-United-States-of-America.jpg] We build customized end‑to‑end technology solutions powered by NetFire Cloud. On Mon, Oct 4, 2021 at 11:25 AM Bruce Freshwater via Outages <outages@outages.org<mailto:outages@outages.org>> wrote: Down in Pittsburgh via Comcast. Regards, Bruce Freshwater Direct: 412.722.1701 Mobile: 412.292.0282 Main: 866.707.5869 Fax: 412.774.2469 Email: BFreshwater@SierraExperts.com<mailto:BFreshwater@SierraExperts.com> Request Help: Support Portal (SIM)<http://sim.sierraincidentmanager.com> Sierra Experts [cid:image002.jpg@01D1C645.CF870330] 2 Robinson Plaza, Suite 300, Pittsburgh, PA 15205-1017 Our Services: Managed Services<http://www.sierraexperts.com/managed-services/> | Development & Design<http://www.sierraexperts.com/development-and-design/> | Telephony & VoIP<http://www.sierraexperts.com/telephony-and-voip/> | Hardware & Software<http://www.sierraexperts.com/hardware-and-software/> | Data Center<http://sierradatacenters.com/> Stay Connected: Website<http://www.sierraexperts.com/> | Awards<http://www.sierraexperts.com/about-us/awards/> | Facebook<https://www.facebook.com/SierraExperts> | Twitter<https://twitter.com/sierraexperts> | LinkedIn<https://www.linkedin.com/company/sierraexperts> | Blog<http://www.sierraexperts.com/about-us/blog/> [cid:image001.png@01D573C1.8B84DB80] _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages

It is looking "ok" in Texas....for now: ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 12849 ;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1 ;; OPT PSEUDOSECTION: ; EDNS: version: 0, flags:; udp: 512 ;; QUESTION SECTION: ;www.facebook.com. IN A ;; ANSWER SECTION: www.facebook.com. 3475 IN CNAME star-mini.c10r.facebook.com. star-mini.c10r.facebook.com. 12 IN A 157.240.25.35 ;; Query time: 19 msec ;; SERVER: 8.8.8.8#53(8.8.8.8) ;; WHEN: Mon Oct 04 17:32:00 CDT 2021 ;; MSG SIZE rcvd: 90 Jason Pope On Mon, Oct 4, 2021 at 5:32 PM Matt Harris via Outages <outages@outages.org> wrote:
I'm getting NXDOMAINs for facebook.com and instagram.com at my home in Kansas City. Recursive resolver is a local system, so this isn't related to any ISP's recursive DNS hosts.
- Matt
Matt Harris | Infrastructure Lead 816‑256‑5446 | Direct Looking for help? *Helpdesk* <https://help.netfire.net/> | *Email Support* <help@netfire.net>
We build customized end‑to‑end technology solutions powered by NetFire Cloud. On Mon, Oct 4, 2021 at 11:25 AM Bruce Freshwater via Outages < outages@outages.org> wrote:
Down in Pittsburgh via Comcast.
Regards,
*Bruce Freshwater*
*Direct: *412.722.1701
*Mobile: *412.292.0282
*Main: *866.707.5869
*Fax: * 412.774.2469
*Email: * *BFreshwater@SierraExperts.com <BFreshwater@SierraExperts.com>*
*Request Help: *Support Portal (SIM) <http://sim.sierraincidentmanager.com>
*Sierra Experts **[image: cid:image002.jpg@01D1C645.CF870330]*
2 Robinson Plaza, Suite 300, Pittsburgh, PA 15205-1017
Our Services: Managed Services <http://www.sierraexperts.com/managed-services/> | Development & Design <http://www.sierraexperts.com/development-and-design/> | Telephony & VoIP <http://www.sierraexperts.com/telephony-and-voip/> | Hardware & Software <http://www.sierraexperts.com/hardware-and-software/> | Data Center <http://sierradatacenters.com/>
Stay Connected: Website <http://www.sierraexperts.com/> | Awards <http://www.sierraexperts.com/about-us/awards/> | Facebook <https://www.facebook.com/SierraExperts> | Twitter <https://twitter.com/sierraexperts> | LinkedIn <https://www.linkedin.com/company/sierraexperts> | Blog <http://www.sierraexperts.com/about-us/blog/>
[image: cid:image001.png@01D573C1.8B84DB80]
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

If you look at the amount of SERVFAIL from around the world it seems to be save to say that it is a global outage: https://atlas.ripe.net/measurements/32421799/#probes Mit freundlichen Grüßen Julian Panke ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐ On Monday, October 4th, 2021 at 5:54 PM, Bruce Freshwater via Outages <outages@outages.org> wrote:
Down in Pittsburgh via Comcast.
Regards,
Bruce Freshwater
Direct: 412.722.1701
Mobile: 412.292.0282
Main: 866.707.5869
Fax: 412.774.2469
Email: BFreshwater@SierraExperts.com
Request Help: Support Portal (SIM)
Sierra Experts [cid:image002.jpg@01D1C645.CF870330]
2 Robinson Plaza, Suite 300, Pittsburgh, PA 15205-1017
Our Services: Managed Services | Development & Design | Telephony & VoIP | Hardware & Software | Data Center
Stay Connected: Website | Awards | Facebook | Twitter | LinkedIn | Blog
[cid:image001.png@01D573C1.8B84DB80]

Cloudflare says it's BGP https://blog.cloudflare.com/october-2021-facebook-outage/ On Mon, Oct 4, 2021 at 4:53 PM Julian Panke via Outages <outages@outages.org> wrote:
If you look at the amount of SERVFAIL from around the world it seems to be save to say that it is a global outage: https://atlas.ripe.net/measurements/32421799/#probes
Mit freundlichen Grüßen
Julian Panke
‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐ On Monday, October 4th, 2021 at 5:54 PM, Bruce Freshwater via Outages < outages@outages.org> wrote:
Down in Pittsburgh via Comcast.
Regards,
*Bruce Freshwater*
*Direct: *412.722.1701
*Mobile: *412.292.0282
*Main: *866.707.5869
*Fax: * 412.774.2469
*Email: * *BFreshwater@SierraExperts.com <BFreshwater@SierraExperts.com>*
*Request Help: *Support Portal (SIM) <http://sim.sierraincidentmanager.com>
*Sierra Experts **[image: cid:image002.jpg@01D1C645.CF870330]*
2 Robinson Plaza, Suite 300, Pittsburgh, PA 15205-1017
Our Services: Managed Services <http://www.sierraexperts.com/managed-services/> | Development & Design <http://www.sierraexperts.com/development-and-design/> | Telephony & VoIP <http://www.sierraexperts.com/telephony-and-voip/> | Hardware & Software <http://www.sierraexperts.com/hardware-and-software/> | Data Center <http://sierradatacenters.com/>
Stay Connected: Website <http://www.sierraexperts.com/> | Awards <http://www.sierraexperts.com/about-us/awards/> | Facebook <https://www.facebook.com/SierraExperts> | Twitter <https://twitter.com/sierraexperts> | LinkedIn <https://www.linkedin.com/company/sierraexperts> | Blog <http://www.sierraexperts.com/about-us/blog/>
[image: cid:image001.png@01D573C1.8B84DB80]
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Kurt Albershardt | Mimbres Communications, LLC | 575-342-0042

https://downforeveryoneorjustme.com/facebook https://downforeveryoneorjustme.com/instagram https://downforeveryoneorjustme.com/whatsapp https://downforeveryoneorjustme.com/py.pl Big Tech = Big Outages Aryn Nakaoka anakaoka@trinet-hi.com Direct: 808.356.2901 518 Holokahana Lane Honolulu, Hi 96817 AlohaTone Mobile: https://youtu.be/PdUyuf0hTYY A Better Solution https://www.trinet-hi.com/abettersolution.pdf <https://www.trinet-hi.com/abettersolution.pdf> Aloha Tone PBX https://www.youtube.com/watch?v=96YWPY9wCeU CONFIDENTIALITY NOTICE: The information contained in this email and any attachments may be privileged, confidential and protected from disclosure. Any disclosure, distribution or copying of this email or any attachments by persons or entities other than the intended recipient is prohibited. If you have received this email in error, please notify the sender immediately by replying to the message and deleting this email and any attachments from your system. Thank you for your cooperation. On Mon, Oct 4, 2021 at 6:36 AM Bruce Freshwater via Outages < outages@outages.org> wrote:
Down in Pittsburgh via Comcast.
Regards,
*Bruce Freshwater*
*Direct: *412.722.1701
*Mobile: *412.292.0282
*Main: *866.707.5869
*Fax: * 412.774.2469
*Email: * *BFreshwater@SierraExperts.com <BFreshwater@SierraExperts.com>*
*Request Help: *Support Portal (SIM) <http://sim.sierraincidentmanager.com>
*Sierra Experts **[image: cid:image002.jpg@01D1C645.CF870330]*
2 Robinson Plaza, Suite 300, Pittsburgh, PA 15205-1017
Our Services: Managed Services <http://www.sierraexperts.com/managed-services/> | Development & Design <http://www.sierraexperts.com/development-and-design/> | Telephony & VoIP <http://www.sierraexperts.com/telephony-and-voip/> | Hardware & Software <http://www.sierraexperts.com/hardware-and-software/> | Data Center <http://sierradatacenters.com/>
Stay Connected: Website <http://www.sierraexperts.com/> | Awards <http://www.sierraexperts.com/about-us/awards/> | Facebook <https://www.facebook.com/SierraExperts> | Twitter <https://twitter.com/sierraexperts> | LinkedIn <https://www.linkedin.com/company/sierraexperts> | Blog <http://www.sierraexperts.com/about-us/blog/>
[image: cid:image001.png@01D573C1.8B84DB80]
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

Facebook looks like a dns issue - I get SERVFAIL from quad 9s when attempting an nslookup. Cloudflare has no records, Google dns doesn’t know, opendns makes an exaggerated shrug gesture and looks worried Here’s a sysadmin poem: It’s not DNS There is no way it’s DNS It was DNS -Ryan McGinnis ryan@digicana.com [http://www.bigstormpicture.com](http://bigstormpicture.com) GPG: 5C73 8727 EE58 786A 777C 4F1D B5AA 3FA3 486E D7AD On Mon, Oct 4, 2021 at 10:54, Bruce Freshwater via Outages <outages@outages.org> wrote:
Down in Pittsburgh via Comcast.
Regards,
Bruce Freshwater
Direct: 412.722.1701
Mobile: 412.292.0282
Main: 866.707.5869
Fax: 412.774.2469
Email: BFreshwater@SierraExperts.com
Request Help: [Support Portal (SIM)](sim.sierraincidentmanager.com)
Sierra Experts [cid:image002.jpg@01D1C645.CF870330]
2 Robinson Plaza, Suite 300, Pittsburgh, PA 15205-1017
Our Services: [Managed Services](http://www.sierraexperts.com/managed-services/) | [Development & Design](http://www.sierraexperts.com/development-and-design/) | [Telephony & VoIP](http://www.sierraexperts.com/telephony-and-voip/) | [Hardware & Software](http://www.sierraexperts.com/hardware-and-software/) | [Data Center](http://sierradatacenters.com/)
Stay Connected: [Website](http://www.sierraexperts.com/) | [Awards](http://www.sierraexperts.com/about-us/awards/) | [Facebook](https://www.facebook.com/SierraExperts) | [Twitter](https://twitter.com/sierraexperts) | [LinkedIn](https://www.linkedin.com/company/sierraexperts) | [Blog](http://www.sierraexperts.com/about-us/blog/)
[cid:image001.png@01D573C1.8B84DB80]

It's never DNS. It's the bonehead that messed up DNS. -------- Original message -------- From: Ryan McGinnis via Outages <outages@outages.org> Date: 10/4/21 6:41 PM (GMT-06:00) To: Outages <outages@outages.org> Subject: Re: [outages] Facebook CAUTION: This email is from OUTSIDE our organization. Please do not open/download any attachment or click any link unless you know it's safe. Facebook looks like a dns issue - I get SERVFAIL from quad 9s when attempting an nslookup. Cloudflare has no records, Google dns doesn’t know, opendns makes an exaggerated shrug gesture and looks worried Here’s a sysadmin poem: It’s not DNS There is no way it’s DNS It was DNS -Ryan McGinnis ryan@digicana.com<mailto:ryan@digicana.com> http://www.bigstormpicture.com<http://bigstormpicture.com> GPG: 5C73 8727 EE58 786A 777C 4F1D B5AA 3FA3 486E D7AD On Mon, Oct 4, 2021 at 10:54, Bruce Freshwater via Outages <outages@outages.org<mailto:outages@outages.org>> wrote: Down in Pittsburgh via Comcast. Regards, Bruce Freshwater Direct: 412.722.1701 Mobile: 412.292.0282 Main: 866.707.5869 Fax: 412.774.2469 Email: BFreshwater@SierraExperts.com<mailto:BFreshwater@SierraExperts.com> Request Help: Support Portal (SIM)<sim.sierraincidentmanager.com> Sierra Experts [cid:image002.jpg@01D1C645.CF870330] 2 Robinson Plaza, Suite 300, Pittsburgh, PA 15205-1017 Our Services: Managed Services<http://www.sierraexperts.com/managed-services/> | Development & Design<http://www.sierraexperts.com/development-and-design/> | Telephony & VoIP<http://www.sierraexperts.com/telephony-and-voip/> | Hardware & Software<http://www.sierraexperts.com/hardware-and-software/> | Data Center<http://sierradatacenters.com/> Stay Connected: Website<http://www.sierraexperts.com/> | Awards<http://www.sierraexperts.com/about-us/awards/> | Facebook<https://www.facebook.com/SierraExperts> | Twitter<https://twitter.com/sierraexperts> | LinkedIn<https://www.linkedin.com/company/sierraexperts> | Blog<http://www.sierraexperts.com/about-us/blog/> [cid:image001.png@01D573C1.8B84DB80] Jason Baugher, Network Operations Manager 405 Emminga Road | PO Box 217 | Golden, IL 62339-0217 P:(217) 696-4411 | F:(217) 696-4811 | www.adams.net<http://www.adams.net/> [Adams-Logo]<http://adams.net/> ________________________________ The information contained in this email message is PRIVILEGED AND CONFIDENTIAL, and is intended for the use of the addressee and no one else. If you are not the intended recipient, please do not read, distribute, reproduce or use this email message (or the attachments) and notify the sender of the mistaken transmission. Thank you.
participants (9)
-
Aryn Nakaoka 808.356.2901
-
Begarowicz, Shawn
-
Bruce Freshwater
-
Jason Baugher
-
Jason Pope
-
Julian Panke
-
Matt Harris
-
Mimbres Communications
-
Ryan McGinnis