
We're seeing multiple fiber cuts from different providers (RCN, Fiberlight, Zayo) between McLean, VA and Ashburn, VA. Does anyone have details on what happened/is happening? We've opened tickets with our providers but no details yet.

We’re down on our Hurricane Electric link in MD. Last update I have is that they are still working to locate the cut. Thomas Ramage Network Operations Technician Trainee Easton Utilities | www.eastonutilities.com<http://www.eastonutilities.com> 201 N. Washington St. | Easton, MD 21601 Office: tramage@eucmail.com [https://eastonvelocity.com/files/2019/10/Velcoity-logo-emails.png] From: Outages <outages-bounces@outages.org> On Behalf Of Ross Tajvar via Outages Sent: Wednesday, November 17, 2021 1:42 PM To: OUTAGES Mailing List <outages@outages.org> Subject: [outages] Fiber cuts between McLean and Ashburn VA We're seeing multiple fiber cuts from different providers (RCN, Fiberlight, Zayo) between McLean, VA and Ashburn, VA. Does anyone have details on what happened/is happening? We've opened tickets with our providers but no details yet.

Turns out we were mistaken about Zayo - just Fiberlight and RCN. Here's the info I have from Fiberlight, in case anyone else is following along: Master Incident Ticket # 914957 Incident Summary Fiber Cut - ASHBURN VA market Customer Name Multiple Dispatch Location ASHBURN VA Description Fiber Cut - ASHBURN VA market Incident Start Time 11:30 AM EST Incident Duration 11 Hrs. Current Status 10:19 PM EDT - Crews are preparing to install new cable. No ETR at this time. Status History 8:58 PM EDT - Construction and splice crew on site. Excavation to find a viable path for new cable has begun. No ETR at this time. 7:23 PM EDT - Currently waiting for construction crews to arrive and utility tickets to clear. Cable should be here in approximately 20 minutes. Splicers are onsite waiting for cable placement. No ETR at this time. 5:59 PM EST: Cable is damaged at 950' east of Tolston Rd on Leesburg Pike. Crews are assessing the damage. No ETR at the time. 5:10 PM EST Crews went out to suspected fiber break location and found no damage. Work continues to isolate fault location. 2:40 PM EST - Fiberlight Outside plant team continue work to identifying the fault location. 1:40 PM EST - Field service techs onsite shooting OTDR at this time. Splice teams have been notified and are standing by for fault location. 12:30 PM EST - Fiberlight Outside plant team is actively investigating and working on isolating the fiber break at this time. Preliminary RFO Details of the Fiber Cut: ***************************** Underground Cable Location of the damage: 950' east of Tolston Rd on Leesburg Pike (VA) Cable count: 432 RFO: Damage was caused by a contractor working for a road contractor. On Wed, Nov 17, 2021, 3:07 PM Ramage, Thomas <tramage@eucmail.com> wrote:
We’re down on our Hurricane Electric link in MD. Last update I have is that they are still working to locate the cut.
*Thomas Ramage* Network Operations Technician Trainee Easton Utilities | www.eastonutilities.com 201 N. Washington St. | Easton, MD 21601 Office: tramage@eucmail.com
*From:* Outages <outages-bounces@outages.org> *On Behalf Of *Ross Tajvar via Outages *Sent:* Wednesday, November 17, 2021 1:42 PM *To:* OUTAGES Mailing List <outages@outages.org> *Subject:* [outages] Fiber cuts between McLean and Ashburn VA
We're seeing multiple fiber cuts from different providers (RCN, Fiberlight, Zayo) between McLean, VA and Ashburn, VA. Does anyone have details on what happened/is happening? We've opened tickets with our providers but no details yet.
participants (2)
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Ramage, Thomas
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Ross Tajvar