From XO support:

Dave, your trouble ticket has been updated with the following new information: Current Status: Received Trouble Report -- Isolated to Network Outage -- 5/26/2016 1:27:32 PM Status Details: Level 3 has confirmed a fibercut due to boring work. Repair crews and equipment are onsite. Currently there is no ETR. --Dave The information contained in this E-mail message is privileged, confidential, and may be protected from disclosure; please be aware that any other use, printing, copying, disclosure or dissemination of this communication may be subject to legal restriction or sanction. If you think that you have received this E-mail message in error, please reply to the sender. This E-mail message and any attachments have been scanned for viruses and are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened. However, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by Kelley Drye & Warren LLP for any loss or damage arising in any way from its use.