-----Original Message----- From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of virendra rode Sent: Wednesday, August 29, 2012 9:52 AM To: outages@outages.org Subject: Re: [outages] Verizon Business (SIP) One-way Audio -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256 On 08/29/2012 06:32 AM, Eric Wieling wrote:

Is anyone experiencing one-way audio on Verizon Business (SIP) service?

We have multiple customers experiencing this. The SDP looks fine and we see two-way audio flowing, but one side can't hear anything. We are confident it is not an issue local to us, but it would be great to get confirmation that it is a larger outage.

If we re-route to Level 3 the issue does not happen.

- ------------------- I learned late yesterday about some dsl subscribers in the Verizon-serviced area code 760 in California, 978 in Merrimack Valley, Massachusetts, and surrounding areas experiencing connectivity issues. Not sure if this relates to your issue. regards, /virendra ================================================================= If our customers having problems were on DSL I'd never have posted. 8-) They would be considered "off-net". We have very few off-net customers since we can't control QoS for those customers.

Can I get the master ticket #? We would like to route the calls back to VZ when the outage is resolved. -----Original Message----- From: Schiller, Heather A [mailto:heather.schiller@verizon.com] Sent: Wednesday, August 29, 2012 3:02 PM To: Eric Wieling; outages@outages.org Subject: RE: Verizon Business (SIP) One-way Audio Relaying from another group - they had a master ticket open on this one-way audio issue and were already working on it when I asked about it (a little after 10) I got the impression it was a fairly isolated issue. Sorry for the delay in replying, I did want to confirm: it's not you, it's us :) --Heather -----Original Message----- From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Eric Wieling Sent: Wednesday, August 29, 2012 9:32 AM To: outages@outages.org Subject: [outages] Verizon Business (SIP) One-way Audio Is anyone experiencing one-way audio on Verizon Business (SIP) service? We have multiple customers experiencing this. The SDP looks fine and we see two-way audio flowing, but one side can't hear anything. We are confident it is not an issue local to us, but it would be great to get confirmation that it is a larger outage. If we re-route to Level 3 the issue does not happen. _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages