Earthlink Business/One Communications issues

We have a customer site on an Earthlink/One Communications T-1 (Massachusetts) that dropped off the radar about 11:30 PM EDT. Can't trace past the Savvis or Level(s) borders with Earthlink/One at the moment. Nothing but endless music on hold at Earthlink support. Anyone else seeing any issues? traceroute 64.179.91.105 traceroute to 64.179.91.105 (64.179.91.105), 64 hops max, 40 byte packets 1 174.136.23.2 (174.136.23.2) 0.980 ms 0.845 ms 0.854 ms 2 206.123.64.78 (206.123.64.78) 0.730 ms 0.798 ms 0.733 ms 3 * te-4-3.car2.Dallas1.Level3.net (4.79.182.237) 7.186 ms 3.534 ms 4 vlan70.csw2.Dallas1.Level3.net (4.69.145.126) 8.220 ms 6.171 ms 0.859 ms 5 ae-72-72.ebr2.Dallas1.Level3.net (4.69.151.142) 0.982 ms 2.551 ms 1.480 ms 6 ae-3-3.ebr2.NewYork1.Level3.net (4.69.137.122) 35.458 ms 35.310 ms 34.946 ms 7 ae-82-82.csw3.NewYork1.Level3.net (4.69.148.42) 42.436 ms 43.896 ms ae-62-62.csw1.NewYork1.Level3.net (4.69.148.34) 45.196 ms 8 ae-24-70.car4.NewYork1.Level3.net (4.69.155.70) 35.394 ms ae-44-90.car4.NewYork1.Level3.net (4.69.155.198) 35.030 ms 34.903 ms 9 ONE-COMMUNI.car4.NewYork1.Level3.net (4.53.95.26) 35.330 ms 35.545 ms 35.322 ms 10 * * * 11 * * * 12 * * * traceroute 64.179.91.105 traceroute to 64.179.91.105 (64.179.91.105), 64 hops max, 40 byte packets 1 fe-xl-1.core-1.pjstny.gbcx.net (204.89.131.6) 0.627 ms 0.531 ms 0.533 ms 2 fe-bge0-br1-mtsnny.gbcx.net (216.168.138.46) 0.868 ms 0.810 ms 0.782 ms 3 454a1125.cst.lightpath.net (69.74.17.37) 1.915 ms 4.898 ms 2.392 ms 4 r2-ge13-2-0.cst.bthpny.cv.net (65.19.105.177) 2.983 ms 2.306 ms 2.619 ms 5 41333f95.cst.lightpath.net (65.51.63.149) 3.285 ms 3.110 ms 3.166 ms 6 64.15.4.18 (64.15.4.18) 3.118 ms 2.913 ms 4.533 ms 7 64.15.0.194 (64.15.0.194) 4.311 ms 64.15.2.173 (64.15.2.173) 3.231 ms 64.15.1.90 (64.15.1.90) 5.680 ms 8 64.15.0.214 (64.15.0.214) 5.079 ms 64.15.1.14 (64.15.1.14) 4.294 ms 64.15.1.22 (64.15.1.22) 4.723 ms 9 bcs2-ge-7-0-0.NewYork.savvis.net (208.173.134.73) 4.745 ms 6.113 ms 166.63.145.113 (166.63.145.113) 4.267 ms 10 cr2-tengig-0-15-5-0.NewYork.savvis.net (204.70.197.10) 4.469 ms 5.342 ms 5.496 ms 11 er1-te-2-1.newyorknyd.savvis.net (204.70.196.70) 4.328 ms 5.462 ms 4.823 ms 12 cr2-tengig-0-3-0-0.boston.savvis.net (204.70.198.174) 14.650 ms 12.116 ms 12.646 ms 13 cr1-pos-0-0-3-2.Washington.savvis.net (204.70.192.21) 11.080 ms 11.345 ms 10.163 ms 14 208.172.49.150 (208.172.49.150) 114.426 ms 198.303 ms 51.570 ms 15 * * * 16 * * *

Unless its fallout from the LA Dallas issue?? Martin On Friday, 20 April 2012, Drew Linsalata wrote:
We have a customer site on an Earthlink/One Communications T-1 (Massachusetts) that dropped off the radar about 11:30 PM EDT. Can't trace past the Savvis or Level(s) borders with Earthlink/One at the moment. Nothing but endless music on hold at Earthlink support. Anyone else seeing any issues?
traceroute 64.179.91.105 traceroute to 64.179.91.105 (64.179.91.105), 64 hops max, 40 byte packets 1 174.136.23.2 (174.136.23.2) 0.980 ms 0.845 ms 0.854 ms 2 206.123.64.78 (206.123.64.78) 0.730 ms 0.798 ms 0.733 ms 3 * te-4-3.car2.Dallas1.Level3.net (4.79.182.237) 7.186 ms 3.534 ms 4 vlan70.csw2.Dallas1.Level3.net (4.69.145.126) 8.220 ms 6.171 ms 0.859 ms 5 ae-72-72.ebr2.Dallas1.Level3.net (4.69.151.142) 0.982 ms 2.551 ms 1.480 ms 6 ae-3-3.ebr2.NewYork1.Level3.net (4.69.137.122) 35.458 ms 35.310 ms 34.946 ms 7 ae-82-82.csw3.NewYork1.Level3.net (4.69.148.42) 42.436 ms 43.896 ms ae-62-62.csw1.NewYork1.Level3.net (4.69.148.34) 45.196 ms 8 ae-24-70.car4.NewYork1.Level3.net (4.69.155.70) 35.394 ms ae-44-90.car4.NewYork1.Level3.net (4.69.155.198) 35.030 ms 34.903 ms 9 ONE-COMMUNI.car4.NewYork1.Level3.net (4.53.95.26) 35.330 ms 35.545 ms 35.322 ms 10 * * * 11 * * * 12 * * *
traceroute 64.179.91.105 traceroute to 64.179.91.105 (64.179.91.105), 64 hops max, 40 byte packets 1 fe-xl-1.core-1.pjstny.gbcx.net (204.89.131.6) 0.627 ms 0.531 ms 0.533 ms 2 fe-bge0-br1-mtsnny.gbcx.net (216.168.138.46) 0.868 ms 0.810 ms 0.782 ms 3 454a1125.cst.lightpath.net (69.74.17.37) 1.915 ms 4.898 ms 2.392 ms 4 r2-ge13-2-0.cst.bthpny.cv.net (65.19.105.177) 2.983 ms 2.306 ms 2.619 ms 5 41333f95.cst.lightpath.net (65.51.63.149) 3.285 ms 3.110 ms 3.166 ms 6 64.15.4.18 (64.15.4.18) 3.118 ms 2.913 ms 4.533 ms 7 64.15.0.194 (64.15.0.194) 4.311 ms 64.15.2.173 (64.15.2.173) 3.231 ms 64.15.1.90 (64.15.1.90) 5.680 ms 8 64.15.0.214 (64.15.0.214) 5.079 ms 64.15.1.14 (64.15.1.14) 4.294 ms 64.15.1.22 (64.15.1.22) 4.723 ms 9 bcs2-ge-7-0-0.NewYork.savvis.net (208.173.134.73) 4.745 ms 6.113 ms 166.63.145.113 (166.63.145.113) 4.267 ms 10 cr2-tengig-0-15-5-0.NewYork.savvis.net (204.70.197.10) 4.469 ms 5.342 ms 5.496 ms 11 er1-te-2-1.newyorknyd.savvis.net (204.70.196.70) 4.328 ms 5.462 ms 4.823 ms 12 cr2-tengig-0-3-0-0.boston.savvis.net (204.70.198.174) 14.650 ms 12.116 ms 12.646 ms 13 cr1-pos-0-0-3-2.Washington.savvis.net (204.70.192.21) 11.080 ms 11.345 ms 10.163 ms 14 208.172.49.150 (208.172.49.150) 114.426 ms 198.303 ms 51.570 ms 15 * * * 16 * * *
-- -- Martin Hepworth Oxford, UK
participants (2)
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Drew Linsalata
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Martin Hepworth