Chicago / Oakbrook Zayo outages
We are having connectivity issues in the area here, seems a power issue with Zayo in the Oakbrook area: Dear Zayo Customer, We are currently troubleshooting with the on-site power technicians and Zayo field technicians. The analysis is still being performed as we work to identify and resolve the root causes. Again, we thank you for your patience and understanding as we work to resolve the issues being experienced. Thank you, Zayo NCC Management -Rich
We were seeing issues with Zayo Blended IP services out of Oak Brook from about 7:00 AM CDT to 9:00 AM CDT. Seems to be stable at the moment. Matt From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Rich Turner via Outages Sent: Friday, October 20, 2017 9:38 AM To: outages@outages.org Subject: EXT: [outages] Chicago / Oakbrook Zayo outages We are having connectivity issues in the area here, seems a power issue with Zayo in the Oakbrook area: Dear Zayo Customer, We are currently troubleshooting with the on-site power technicians and Zayo field technicians. The analysis is still being performed as we work to identify and resolve the root causes. Again, we thank you for your patience and understanding as we work to resolve the issues being experienced. Thank you, Zayo NCC Management -Rich
Latest update (12mins ago): "Zayo has replaced the card in Chicago and we are seeing our channels back up. If you are still seeing issues please let us know as we are now experiencing a power outage in the Illinois area that could be impacting your service." On 20 October 2017 at 15:44, Yackley, Matt via Outages <outages@outages.org> wrote:
We were seeing issues with Zayo Blended IP services out of Oak Brook from about 7:00 AM CDT to 9:00 AM CDT. Seems to be stable at the moment.
Matt
*From:* Outages [mailto:outages-bounces@outages.org] * On Behalf Of *Rich Turner via Outages *Sent:* Friday, October 20, 2017 9:38 AM *To:* outages@outages.org *Subject:* EXT: [outages] Chicago / Oakbrook Zayo outages
We are having connectivity issues in the area here, seems a power issue with Zayo in the Oakbrook area:
Dear Zayo Customer, We are currently troubleshooting with the on-site power technicians and Zayo field technicians. The analysis is still being performed as we work to identify and resolve the root causes. Again, we thank you for your patience and understanding as we work to resolve the issues being experienced. Thank you, Zayo NCC Management
-Rich
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Confirmed. Zayo has now closed their ticket, but no official word has been sent. We had multiple circuits affect, starting at 6:48am CST. Our BGP sessions came back up at 9:18am CST and have been stable since. Zayo stated it affect multiple customers in IN, WI, and IL. Guess we cross our fingers at this point. Thank you, Nathan From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Rich Turner via Outages Sent: Friday, October 20, 2017 9:38 AM To: outages@outages.org Subject: [outages] Chicago / Oakbrook Zayo outages We are having connectivity issues in the area here, seems a power issue with Zayo in the Oakbrook area: Dear Zayo Customer, We are currently troubleshooting with the on-site power technicians and Zayo field technicians. The analysis is still being performed as we work to identify and resolve the root causes. Again, we thank you for your patience and understanding as we work to resolve the issues being experienced. Thank you, Zayo NCC Management -Rich
On Fri, 20 Oct 2017, Nathan Montemayor via Outages wrote:
Confirmed. Zayo has now closed their ticket, but no official word has been sent. We had multiple circuits affect, starting at 6:48am CST. Our BGP sessions came back up at 9:18am CST and have been stable since. Zayo stated it affect multiple customers in IN, WI, and IL. Guess we cross our fingers at this point.
As of 9:43a Central: "One of the upstream providers of our Blended Bandwidth network is currently experiencing intermittent issues, affecting our blended services. Our Network Engineering team has de-peered from the affected provider and we are seeing traffic return to normal. Additional updates will be provided as they become available." -- Jameel Akari
From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Rich Turner via Outages Sent: Friday, October 20, 2017 9:38 AM To: outages@outages.org Subject: [outages] Chicago / Oakbrook Zayo outages
We are having connectivity issues in the area here, seems a power issue with Zayo in the Oakbrook area:
Dear Zayo Customer, We are currently troubleshooting with the on-site power technicians and Zayo field technicians. The analysis is still being performed as we work to identify and resolve the root causes. Again, we thank you for your patience and understanding as we work to resolve the issues being experienced. Thank you, Zayo NCC Management
-Rich
-- Jameel Akari
participants (5)
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Jameel Akari -
Nathan Montemayor -
Rich Turner -
Ruairi Carroll -
Yackley, Matt