Potential fiber cut in Metro Atlanta / Suwanee

We are seeing full outages across our XO and CenturyLink lines out of the QTS Suwanee facility. We've heard they both may be related to a large Zayo outage/cut. Does anyone else have infrastructure in this area or with these carriers that has any additional information? We are working with the carriers and facility to get more details. Thanks, Joe

Zayo has a fiber cut between Atlanta and Smyrna. As of about 20 minutes ago, it had not been located.
On Dec 3, 2015, at 5:37 PM, Joe Uhl via Outages <outages@outages.org> wrote:
We are seeing full outages across our XO and CenturyLink lines out of the QTS Suwanee facility. We've heard they both may be related to a large Zayo outage/cut.
Does anyone else have infrastructure in this area or with these carriers that has any additional information? We are working with the carriers and facility to get more details.
Thanks,
Joe
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

I was in classes with Joe at tech :). Didn't know he like runs mail chimp now. On December 3, 2015 6:14:22 PM EST, Joshua McDonald via Outages <outages@outages.org> wrote:
Zayo has a fiber cut between Atlanta and Smyrna. As of about 20 minutes ago, it had not been located.
On Dec 3, 2015, at 5:37 PM, Joe Uhl via Outages <outages@outages.org> wrote:
We are seeing full outages across our XO and CenturyLink lines out of the QTS Suwanee facility. We've heard they both may be related to a large Zayo outage/cut.
Does anyone else have infrastructure in this area or with these carriers that has any additional information? We are working with the carriers and facility to get more details.
Thanks,
Joe
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
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-- Sent from my Android device with K-9 Mail. Please excuse my brevity.

And that was not intended as on-list, apologies! On December 3, 2015 7:39:29 PM EST, Scott Berkman via Outages <outages@outages.org> wrote:
I was in classes with Joe at tech :). Didn't know he like runs mail chimp now.
On December 3, 2015 6:14:22 PM EST, Joshua McDonald via Outages <outages@outages.org> wrote:
Zayo has a fiber cut between Atlanta and Smyrna. As of about 20 minutes ago, it had not been located.
On Dec 3, 2015, at 5:37 PM, Joe Uhl via Outages <outages@outages.org> wrote:
We are seeing full outages across our XO and CenturyLink lines out of the QTS Suwanee facility. We've heard they both may be related to a large Zayo outage/cut.
Does anyone else have infrastructure in this area or with these carriers that has any additional information? We are working with the carriers and facility to get more details.
Thanks,
Joe
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
------------------------------------------------------------------------
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Sent from my Android device with K-9 Mail. Please excuse my brevity.
------------------------------------------------------------------------
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Sent from my Android device with K-9 Mail. Please excuse my brevity.

No worries hope things are going well! XO/CenturyLink connectivity is still completely down out of QTS Suwanee. Our networking team was able to push our traffic over a physically diverse fiberlight loop that we literally just got online out through the carriers in another facility. The outage started at 4:08pm Eastern so it's a lengthy one. We still haven't gotten much concrete information from CenturyLink or XO about location/ETA. Joe On Thu, Dec 3, 2015 at 8:06 PM, Scott Berkman via Outages < outages@outages.org> wrote:
And that was not intended as on-list, apologies!
On December 3, 2015 7:39:29 PM EST, Scott Berkman via Outages < outages@outages.org> wrote:
I was in classes with Joe at tech :). Didn't know he like runs mail chimp now.
On December 3, 2015 6:14:22 PM EST, Joshua McDonald via Outages < outages@outages.org> wrote:
Zayo has a fiber cut between Atlanta and Smyrna. As of about 20 minutes ago, it had not been located.
On Dec 3, 2015, at 5:37 PM, Joe Uhl via Outages <outages@outages.org> wrote:
We are seeing full outages across our XO and CenturyLink lines out of the QTS Suwanee facility. We've heard they both may be related to a large Zayo outage/cut.
Does anyone else have infrastructure in this area or with these carriers that has any additional information? We are working with the carriers and facility to get more details.
Thanks,
Joe
------------------------------
Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
------------------------------
Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Sent from my Android device with K-9 Mail. Please excuse my brevity.
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

Just in from Zayo. Dear Zayo Customer, OSP has shot the OTDR test and is seeing an issue at 3169 feet from the 56 Marietta location. They have also located an area which appears to have been dug up and recovered. They are investigating further. We regret that your services are impacted and appreciate your patience while we troubleshoot and work diligently to resolve the underlying issue. We will continue to provide updates until your services have been restored. If you have any additional questions please contact the Zayo NCC at 866.236.2824 or via email at ncc@zayo.comand reference the ticket below. Regards, Anna O. Zayo INCC Josh Sent from my iPhone
On Dec 3, 2015, at 8:14 PM, Joe Uhl <joeuhl@gmail.com> wrote:
No worries hope things are going well!
XO/CenturyLink connectivity is still completely down out of QTS Suwanee. Our networking team was able to push our traffic over a physically diverse fiberlight loop that we literally just got online out through the carriers in another facility.
The outage started at 4:08pm Eastern so it's a lengthy one. We still haven't gotten much concrete information from CenturyLink or XO about location/ETA.
Joe
On Thu, Dec 3, 2015 at 8:06 PM, Scott Berkman via Outages <outages@outages.org> wrote: And that was not intended as on-list, apologies!
On December 3, 2015 7:39:29 PM EST, Scott Berkman via Outages <outages@outages.org> wrote: I was in classes with Joe at tech :). Didn't know he like runs mail chimp now.
On December 3, 2015 6:14:22 PM EST, Joshua McDonald via Outages <outages@outages.org> wrote: Zayo has a fiber cut between Atlanta and Smyrna. As of about 20 minutes ago, it had not been located.
On Dec 3, 2015, at 5:37 PM, Joe Uhl via Outages <outages@outages.org> wrote:
We are seeing full outages across our XO and CenturyLink lines out of the QTS Suwanee facility. We've heard they both may be related to a large Zayo outage/cut.
Does anyone else have infrastructure in this area or with these carriers that has any additional information? We are working with the carriers and facility to get more details.
Thanks,
Joe
Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Sent from my Android device with K-9 Mail. Please excuse my brevity.
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

Oops Dear Zayo Customer, Our OSP have completed their initial investigation into the damage and found that construction crews have drilled anchors along a 300ft section of a 432ct Zayo cable and into the Zayo manhole. Because of this, the extent of the damage is currently unknown. One fiber crew is currently dispatching to pick up a reel of 432ct fiber and spare conduit. Currently we have no ETR. Sent from my iPhone
On Dec 3, 2015, at 8:14 PM, Joe Uhl <joeuhl@gmail.com> wrote:
No worries hope things are going well!
XO/CenturyLink connectivity is still completely down out of QTS Suwanee. Our networking team was able to push our traffic over a physically diverse fiberlight loop that we literally just got online out through the carriers in another facility.
The outage started at 4:08pm Eastern so it's a lengthy one. We still haven't gotten much concrete information from CenturyLink or XO about location/ETA.
Joe
On Thu, Dec 3, 2015 at 8:06 PM, Scott Berkman via Outages <outages@outages.org> wrote: And that was not intended as on-list, apologies!
On December 3, 2015 7:39:29 PM EST, Scott Berkman via Outages <outages@outages.org> wrote: I was in classes with Joe at tech :). Didn't know he like runs mail chimp now.
On December 3, 2015 6:14:22 PM EST, Joshua McDonald via Outages <outages@outages.org> wrote: Zayo has a fiber cut between Atlanta and Smyrna. As of about 20 minutes ago, it had not been located.
On Dec 3, 2015, at 5:37 PM, Joe Uhl via Outages <outages@outages.org> wrote:
We are seeing full outages across our XO and CenturyLink lines out of the QTS Suwanee facility. We've heard they both may be related to a large Zayo outage/cut.
Does anyone else have infrastructure in this area or with these carriers that has any additional information? We are working with the carriers and facility to get more details.
Thanks,
Joe
Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
-- Sent from my Android device with K-9 Mail. Please excuse my brevity.
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
participants (3)
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Joe Uhl
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Joshua McDonald
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Scott Berkman