Outages Mailing List Update.
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hello All, First off I would like to thank everyone for their patience during the transition period of isotf.org over to Jared's host (puck) and his willingness to even help after repeatedly nagging and trying his patience primarily by me. As Jared mentioned there are still a couple more things that needs to be hashed out (behind the scenes) while outages mailing list function to operate normally. We will give outages mailing list a few more weeks to operate under isotf.org after which we will be looking at making one final transition (in parallel) to outages.org domain as mentioned in my earlier e-mail. Along w/ its new identity we will be looking at setting WIKI for documentation purposes as discussed earlier. Once again, we will be counting on the network operator community for help in order to make outages wiki resourceful and meaningful so everyone can benefit from the outcome. We will be communicating more on this in the weeks to come. Like always, I'm open for suggestions / feedback. Many thanks to Jared Mauch, Gadi Evron and Randy Vaughn for their relentless help during this migration. regards, /virendra -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.2.2 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFIYCPLpbZvCIJx1bcRAvntAJ4uHcxL10hjxHlhwyVgNODdj3LrXgCePCPt vvWgVS0zQqhiOT7wUlZ0J2E= =kXxk -----END PGP SIGNATURE-----
It occurs to me that this list may in the future be better served by two lists - one for outage announcements, and one for discussion. However, as this is currently the only list, I'll begin here. One of the topics I would like to see on an outages wiki would be a list of sites one could check for outages. See http://www.bgp4.net/wiki/doku.php?id=links:network_status for an old example that never really got off the ground. I don't really care where such a list lives - but I've wanted one more than once. Does anyone have any good links? What other kinds of topics would be good for an outages wiki? At first I was thinking that major outages (undersea cables, etc.) could be posted & available via RSS, but I don't see that being kept up to date well in the long run. Point being, someone would need to keep it up to date, and when things are really, really fubar, I imagine most of the people here will be busy with other things. ;-)
What about good, old-fashioned IRC for live discussion of outages, sharing of tracerts etc? The mailing list could then be used for planned outage announcements, updates of current outage status and other announcement-style posts. The wiki could host less volatile information - tools, techniques, public NOC contacts, etc. CP Janet Sullivan wrote:
It occurs to me that this list may in the future be better served by two lists - one for outage announcements, and one for discussion. However, as this is currently the only list, I'll begin here.
One of the topics I would like to see on an outages wiki would be a list of sites one could check for outages. See http://www.bgp4.net/wiki/doku.php?id=links:network_status for an old example that never really got off the ground. I don't really care where such a list lives - but I've wanted one more than once. Does anyone have any good links?
What other kinds of topics would be good for an outages wiki? At first I was thinking that major outages (undersea cables, etc.) could be posted & available via RSS, but I don't see that being kept up to date well in the long run. Point being, someone would need to keep it up to date, and when things are really, really fubar, I imagine most of the people here will be busy with other things. ;-)
_______________________________________________ outages mailing list outages@isotf.org https://puck.nether.net/mailman/listinfo/outages
On Mon, 23 Jun 2008, CunningPike wrote:
What about good, old-fashioned IRC for live discussion of outages, sharing of tracerts etc? The mailing list could then be used for planned outage announcements, updates of current outage status and other announcement-style posts.
The wiki could host less volatile information - tools, techniques, public NOC contacts, etc.
We have a mailing list, maybe soon a wiki. No IRC right now (yet) or our community would die. Gadi.
CP
Janet Sullivan wrote:
It occurs to me that this list may in the future be better served by two lists - one for outage announcements, and one for discussion. However, as this is currently the only list, I'll begin here.
One of the topics I would like to see on an outages wiki would be a list of sites one could check for outages. See http://www.bgp4.net/wiki/doku.php?id=links:network_status for an old example that never really got off the ground. I don't really care where such a list lives - but I've wanted one more than once. Does anyone have any good links?
What other kinds of topics would be good for an outages wiki? At first I was thinking that major outages (undersea cables, etc.) could be posted & available via RSS, but I don't see that being kept up to date well in the long run. Point being, someone would need to keep it up to date, and when things are really, really fubar, I imagine most of the people here will be busy with other things. ;-)
_______________________________________________ outages mailing list outages@isotf.org https://puck.nether.net/mailman/listinfo/outages
outages mailing list outages@isotf.org https://puck.nether.net/mailman/listinfo/outages
On Tue, Jun 24, 2008 at 01:23:46AM -0500, Gadi Evron wrote:
We have a mailing list, maybe soon a wiki. No IRC right now (yet) or our community would die.
Specfically: IRC is bad for this because it *does not leave tracks* (well, without help). The tracks are very important. Are we archiving now at puck? Cheers, -- jra -- Jay R. Ashworth Baylink jra@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://baylink.pitas.com '87 e24 St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274 Those who cast the vote decide nothing. Those who count the vote decide everything. -- (Joseph Stalin)
Ive quite enjoyed the off topic discussion. Where can i sign up for that as well as the outages stuff? Thanks John On Wed, Jul 2, 2008 at 9:51 PM, Jay R. Ashworth <jra@baylink.com> wrote:
On Tue, Jun 24, 2008 at 01:23:46AM -0500, Gadi Evron wrote:
We have a mailing list, maybe soon a wiki. No IRC right now (yet) or our community would die.
Specfically: IRC is bad for this because it *does not leave tracks* (well, without help).
The tracks are very important.
Are we archiving now at puck?
Cheers, -- jra -- Jay R. Ashworth Baylink jra@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://baylink.pitas.com '87 e24 St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274
Those who cast the vote decide nothing. Those who count the vote decide everything. -- (Joseph Stalin) _______________________________________________ outages mailing list outages@isotf.org https://puck.nether.net/mailman/listinfo/outages
On Wed, Jul 02, 2008 at 10:13:27PM +0100, John Fox wrote:
Ive quite enjoyed the off topic discussion. Where can i sign up for that as well as the outages stuff?
Ok, I'll expand and formalize my suggestion. I think that the best approach to this would be to set up an OTRS (or RT) install which receives the mail for outages@, and which automatically subscribes all tickets to outages-notify@ *and* outages-discuss@. The Mailman instance can then handle outages-notify (a broadcast list which only the OTRS can post to) and outages-discuss, a general subscription list, where everyone can talk about the tickets, but OTRS won't hear it. Users who only want notices subscribe to -notify, users who like the chat subscribe to -discuss, people who have actual content to contribute about the outage (which we can all hash out what we mean by), can actually reply to the OTRS postings to -notify (which must not mung Reply-To), and those posts will go on the ticket and also to the two lists. How's that sound, folks? Cheers, -- jr 'why yes, I am a systems analyst with 25 years in email' a -- Jay R. Ashworth Baylink jra@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://baylink.pitas.com '87 e24 St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274 Those who cast the vote decide nothing. Those who count the vote decide everything. -- (Joseph Stalin)
Jason Gurtz wrote:
Ok, I'll expand and formalize my suggestion.
<snip />
+1
Only question is if there is the needed infrastructure and talent to setup the ticketing system.
~JasonG
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_______________________________________________ outages mailing list outages@isotf.org https://puck.nether.net/mailman/listinfo/outages
I know several list members have already offered to donate time and hardware to the project. I believe all that is pending is a consensus as to whether it is valuable to the list as a whole. Regards, Chris
On Thu, Jul 03, 2008 at 09:14:07AM -0400, Jason Gurtz wrote:
Ok, I'll expand and formalize my suggestion.
<snip />
+1
Only question is if there is the needed infrastructure and talent to setup the ticketing system.
I'm sure Jared can, if he has the time. I installed OTRS and it was a walk-on, though I'm sort of stalled figuring out how best to design my queue structure for my shop... Cheers, -- jra -- Jay R. Ashworth Baylink jra@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://baylink.pitas.com '87 e24 St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274 Those who cast the vote decide nothing. Those who count the vote decide everything. -- (Joseph Stalin)
On Mon, Jun 23, 2008 at 10:06:31PM -0700, Janet Sullivan wrote:
One of the topics I would like to see on an outages wiki would be a list of sites one could check for outages. See http://www.bgp4.net/wiki/doku.php?id=links:network_status for an old example that never really got off the ground. I don't really care where such a list lives - but I've wanted one more than once. Does anyone have any good links?
No, not any more. I used to have one, but that webserver crashed hard.
What other kinds of topics would be good for an outages wiki? At first I was thinking that major outages (undersea cables, etc.) could be posted & available via RSS, but I don't see that being kept up to date well in the long run. Point being, someone would need to keep it up to date, and when things are really, really fubar, I imagine most of the people here will be busy with other things. ;-)
Wiki's are good for *knowledge capture*; they're not really much more than a glorified, searchable scratch pad. They, notably, are *not* a database, a spreadsheet, a mailing list, a newsgroup, or a ticket tracking system... Honestly, probably the *best* thing to do is to make outages-announce@outages.org be an *OTRS Instance*. New announcements will start tickets. Comments on old ones will go the right place. People who want to see status can monitor the OTRS. People who want announcements can subscribe to the list. Yes, RT would probably work just as well... Cheers, -- jra -- Jay R. Ashworth Baylink jra@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://baylink.pitas.com '87 e24 St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274 Those who cast the vote decide nothing. Those who count the vote decide everything. -- (Joseph Stalin)
participants (8)
-
Chris Marlatt -
CunningPike -
Gadi Evron -
Janet Sullivan -
Jason Gurtz -
Jay R. Ashworth -
John Fox -
virendra rode //