In my experience, every season is backhoe season. -- Christopher Conley Systems Administrator | Fors Marsh Group 1010 N. Glebe Rd, Suite 510 Arlington, VA 22201 From: Outages <outages-bounces@outages.org> On Behalf Of Erik Sundberg via Outages Sent: Thursday, May 6, 2021 12:52 PM To: outages@outages.org; Erik Sundberg <ESundberg@nitelusa.com> Subject: Re: [outages] Zayo Outage Between Greenville PA and Cleveland, OH For anyone wondering about this cut it's backhoe season. Thu May 06 16:47:42 GMT 2021 Zayo has a confirmed fiber cut. Ohio DOT performing construction in the area has cut Zayo 432 count fiber. Repair crew is dispatching to get fiber restoration reel in Cleveland and also to cut location in order to prep fibers for splicing. ETR is approximately two hours for repair crews to arrive at locations. We are still unable to determine an ETR. Thu May 06 16:27:02 GMT 2021 Dear Zayo Customers, Zayo OSP Manager is arranging for repair crews and will be assessing the fiber damage once on site, ETA approximately 5 minutes. Additional details will be provided as information is obtained. We are unable to provide ETR at this time. Thu May 06 15:58:59 GMT 2021 Dear Zayo Customers, Approximate GPS Location: 41.459313, -81.002531 for the cut. Zayo OSP Manager is dispatching to cut location, ETA approximately 15 minutes. Thu May 06 15:56:51 GMT 2021 Dear Zayo Customers, Fiber testing from Cleveland, OH indicates a fiber cut 64.68km out of Cleveland. Zayo is dispatching repair crew to further isolate damage location. Currently there is no ETR available. Fiber testing also indicates this is a complete cut, so we will be unable to roll to spare fibers for restoral. Updates will be provided as restoration efforts continue. ________________________________ From: Outages <outages-bounces@outages.org<mailto:outages-bounces@outages.org>> on behalf of Erik Sundberg via Outages <outages@outages.org<mailto:outages@outages.org>> Sent: Thursday, May 6, 2021 10:45 AM To: outages@outages.org<mailto:outages@outages.org> <outages@outages.org<mailto:outages@outages.org>> Subject: [outages] Zayo Outage Between Greenville PA and Cleveland, OH Zayo is now seeing multiple DWDM systems down between Greenville, PA and Cleveland, OH. Outage start time is 2021-05-06 15:24 UTC. Currently have Tech on site in Cleveland and ETA for Tech to Greenville is 20 minutes. Zayo will commence fiber testing in Cleveland in order to determine point of failure on fiber path. ________________________________ CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error please notify the sender immediately by replying to this e-mail. You must destroy the original transmission and its attachments without reading or saving in any manner. Thank you. ________________________________ CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error please notify the sender immediately by replying to this e-mail. You must destroy the original transmission and its attachments without reading or saving in any manner. Thank you.