Seeing weird issues as we did 2 weeks ago...anyone else? This time, it appears to make it through Cogent's network but dies in Charters (unlike 2 weeks ago when traceroutes died in Cogent's network). $ traceroute 24.205.254.116 traceroute to 24.205.254.116 (24.205.254.116), 30 hops max, 60 byte packets 1 72.29.165.193 (72.29.165.193) 3.071 ms 3.113 ms 3.119 ms 2 gae-2-2.core01.dwni.pin.sbp1.digitalwest.net (72.29.160.229) 29.396 ms 29.396 ms 29.388 ms 3 ge-1-2-0-10.core04.dwni.pin.sbp1.digitalwest.net (72.29.160.193) 0.880 ms 0.929 ms 0.978 ms 4 gae-0-8.core02.dwni.pin.sjc1.digitalwest.net (72.29.160.186) 3.904 ms 3.947 ms 3.937 ms 5 gi3-9.mag01.sjc03.atlas.cogentco.com (38.104.138.29) 194.431 ms 194.477 ms 194.500 ms 6 te7-4.mpd01.sjc03.atlas.cogentco.com (154.54.82.89) 14.665 ms 13.881 ms 13.905 ms 7 customer-154-138.demarc.cogentco.com (38.104.138.154) 7.968 ms * * 8 bbr01snjsca-tge-0-0-0-2.snjs.ca.charter.com (96.34.0.2) 4.768 ms * * 9 bbr02snloca-tge-0-1-0-2.snlo.ca.charter.com (96.34.0.77) 11.857 ms 11.905 ms * 10 dtr04snloca-tge-0-1-0-4.snlo.ca.charter.com (96.34.2.3) 7.991 ms 8.039 ms 8.128 ms 11 cts01snloca-tge-1-0-0.snlo.ca.charter.com (96.34.120.75) 7.884 ms 7.862 ms * 12 * * * 13 * * * 14 * * * 15 * * * 16 * * * 17 * * * 18 * * * 19 * * * 20 * * * 21 * * * 22 * * * 23 * * * 24 * * * 25 * * * 26 * * * 27 * * * 28 * * * 29 * * * 30 * * * $ $ traceroute 68.189.122.61 traceroute to 68.189.122.61 (68.189.122.61), 30 hops max, 60 byte packets 1 72.29.165.193 (72.29.165.193) 3.906 ms 3.884 ms 3.867 ms 2 gae-2-2.core01.dwni.pin.sbp1.digitalwest.net (72.29.160.229) 0.314 ms 0.329 ms 0.319 ms 3 ge-0-0-0-12.core04.dwni.pin.sbp1.digitalwest.net (72.29.160.197) 0.863 ms 0.893 ms 0.941 ms 4 gae-0-8.core02.dwni.pin.sjc1.digitalwest.net (72.29.160.186) 3.917 ms 3.917 ms 3.910 ms 5 gi3-9.mag01.sjc03.atlas.cogentco.com (38.104.138.29) 4.025 ms 4.092 ms 4.109 ms 6 te7-4.mpd01.sjc03.atlas.cogentco.com (154.54.82.89) 117.823 ms 117.682 ms 117.692 ms 7 * customer-154-138.demarc.cogentco.com (38.104.138.154) 5.132 ms * 8 bbr01snjsca-tge-0-0-0-2.snjs.ca.charter.com (96.34.0.2) 7.387 ms 5.197 ms 5.190 ms 9 bbr02snloca-tge-0-1-0-6.snlo.ca.charter.com (96.34.0.128) 11.625 ms 9.941 ms * 10 * * dtr04snloca-tge-0-1-0-5.snlo.ca.charter.com (96.34.2.81) 7.877 ms 11 * * dtr03snloca-tge-0-2-0-1.snlo.ca.charter.com (96.34.120.179) 8.156 ms 12 dtr01snloca-vln-99.snlo.ca.charter.com (96.34.120.20) 8.224 ms * dtr01snloca-tge-4-3.snlo.ca.charter.com (96.34.120.111) 7.967 ms 13 acr01atscca-tge-4-1.atsc.ca.charter.com (96.34.120.151) 8.422 ms 8.348 ms 8.452 ms 14 cts02atscca-gbe-1-0-1.atsc.ca.charter.com (96.34.120.11) 8.269 ms * * 15 * * * 16 * * * 17 * * * 18 * * * 19 * * * 20 * * * 21 * * * 22 * * * 23 * * * 24 * * * 25 * * * 26 * * * 27 * * * 28 * * * 29 * * * 30 * * * $ Regards, Kirk Coviello | VP, Support Services +1.805.781.9378 | +1.888.781.WEST [Description: Description: Description: Description: Description: DWLogo]<http://www.digitalwest.net/>
And even more bizarre, traceroute to 24.205.254.116 succeeds from my desktop, but not my linux box: Public source IP for my desktop is 72.29.166.5, public IP for the linux box (see traces in first email) is 72.29.165.196. H:\>tracert 24.205.254.116 Tracing route to 24-205-254-116.dhcp.mrba.ca.charter.com [24.205.254.116] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 2 2 ms 1 ms 2 ms vlanxxx.aggr1.dwni.net [72.29.166.1] 3 15 ms 1 ms <1 ms gae-2-2.core01.dwni.pin.sbp1.digitalwest.net [72 .29.160.229] 4 1 ms 1 ms 1 ms ge-1-2-0-10.core04.dwni.pin.sbp1.digitalwest.net [72.29.160.193] 5 4 ms 4 ms 4 ms gae-0-8.core02.dwni.pin.sjc1.digitalwest.net [72 .29.160.186] 6 4 ms 4 ms 4 ms gi3-9.mag01.sjc03.atlas.cogentco.com [38.104.138 .29] 7 4 ms 4 ms 4 ms te7-4.mpd01.sjc03.atlas.cogentco.com [154.54.82. 89] 8 6 ms 6 ms 7 ms 38.104.138.158 9 9 ms 6 ms 7 ms bbr01snjsca-tge-0-2-0-2.snjs.ca.charter.com [96. 34.0.200] 10 10 ms 11 ms 11 ms bbr02snloca-tge-0-2-0-4.snlo.ca.charter.com [96. 34.0.172] 11 8 ms 8 ms 8 ms dtr04snloca-tge-0-1-0-4.snlo.ca.charter.com [96. 34.2.3] 12 8 ms 8 ms 8 ms cts01snloca-tge-1-0-0.snlo.ca.charter.com [96.34 .120.75] 13 15 ms 19 ms 17 ms 24-205-254-116.dhcp.mrba.ca.charter.com [24.205. 254.116] Trace complete. Regards, Kirk Coviello | VP, Support Services +1.805.781.9378 | +1.888.781.WEST [Description: Description: Description: Description: Description: DWLogo]<http://www.digitalwest.net/> From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Kirk Coviello Sent: Wednesday, April 04, 2012 3:47 PM To: outages@outages.org Subject: [outages] West Coast USA Charter Issues? Seeing weird issues as we did 2 weeks ago...anyone else? This time, it appears to make it through Cogent's network but dies in Charters (unlike 2 weeks ago when traceroutes died in Cogent's network). $ traceroute 24.205.254.116 traceroute to 24.205.254.116 (24.205.254.116), 30 hops max, 60 byte packets 1 72.29.165.193 (72.29.165.193) 3.071 ms 3.113 ms 3.119 ms 2 gae-2-2.core01.dwni.pin.sbp1.digitalwest.net (72.29.160.229) 29.396 ms 29.396 ms 29.388 ms 3 ge-1-2-0-10.core04.dwni.pin.sbp1.digitalwest.net (72.29.160.193) 0.880 ms 0.929 ms 0.978 ms 4 gae-0-8.core02.dwni.pin.sjc1.digitalwest.net (72.29.160.186) 3.904 ms 3.947 ms 3.937 ms 5 gi3-9.mag01.sjc03.atlas.cogentco.com (38.104.138.29) 194.431 ms 194.477 ms 194.500 ms 6 te7-4.mpd01.sjc03.atlas.cogentco.com (154.54.82.89) 14.665 ms 13.881 ms 13.905 ms 7 customer-154-138.demarc.cogentco.com (38.104.138.154) 7.968 ms * * 8 bbr01snjsca-tge-0-0-0-2.snjs.ca.charter.com (96.34.0.2) 4.768 ms * * 9 bbr02snloca-tge-0-1-0-2.snlo.ca.charter.com (96.34.0.77) 11.857 ms 11.905 ms * 10 dtr04snloca-tge-0-1-0-4.snlo.ca.charter.com (96.34.2.3) 7.991 ms 8.039 ms 8.128 ms 11 cts01snloca-tge-1-0-0.snlo.ca.charter.com (96.34.120.75) 7.884 ms 7.862 ms * 12 * * * 13 * * * 14 * * * 15 * * * 16 * * * 17 * * * 18 * * * 19 * * * 20 * * * 21 * * * 22 * * * 23 * * * 24 * * * 25 * * * 26 * * * 27 * * * 28 * * * 29 * * * 30 * * * $ $ traceroute 68.189.122.61 traceroute to 68.189.122.61 (68.189.122.61), 30 hops max, 60 byte packets 1 72.29.165.193 (72.29.165.193) 3.906 ms 3.884 ms 3.867 ms 2 gae-2-2.core01.dwni.pin.sbp1.digitalwest.net (72.29.160.229) 0.314 ms 0.329 ms 0.319 ms 3 ge-0-0-0-12.core04.dwni.pin.sbp1.digitalwest.net (72.29.160.197) 0.863 ms 0.893 ms 0.941 ms 4 gae-0-8.core02.dwni.pin.sjc1.digitalwest.net (72.29.160.186) 3.917 ms 3.917 ms 3.910 ms 5 gi3-9.mag01.sjc03.atlas.cogentco.com (38.104.138.29) 4.025 ms 4.092 ms 4.109 ms 6 te7-4.mpd01.sjc03.atlas.cogentco.com (154.54.82.89) 117.823 ms 117.682 ms 117.692 ms 7 * customer-154-138.demarc.cogentco.com (38.104.138.154) 5.132 ms * 8 bbr01snjsca-tge-0-0-0-2.snjs.ca.charter.com (96.34.0.2) 7.387 ms 5.197 ms 5.190 ms 9 bbr02snloca-tge-0-1-0-6.snlo.ca.charter.com (96.34.0.128) 11.625 ms 9.941 ms * 10 * * dtr04snloca-tge-0-1-0-5.snlo.ca.charter.com (96.34.2.81) 7.877 ms 11 * * dtr03snloca-tge-0-2-0-1.snlo.ca.charter.com (96.34.120.179) 8.156 ms 12 dtr01snloca-vln-99.snlo.ca.charter.com (96.34.120.20) 8.224 ms * dtr01snloca-tge-4-3.snlo.ca.charter.com (96.34.120.111) 7.967 ms 13 acr01atscca-tge-4-1.atsc.ca.charter.com (96.34.120.151) 8.422 ms 8.348 ms 8.452 ms 14 cts02atscca-gbe-1-0-1.atsc.ca.charter.com (96.34.120.11) 8.269 ms * * 15 * * * 16 * * * 17 * * * 18 * * * 19 * * * 20 * * * 21 * * * 22 * * * 23 * * * 24 * * * 25 * * * 26 * * * 27 * * * 28 * * * 29 * * * 30 * * * $ Regards, Kirk Coviello | VP, Support Services +1.805.781.9378 | +1.888.781.WEST [Description: Description: Description: Description: Description: DWLogo]<http://www.digitalwest.net/>
Cleared up now, and Charter stating that they fixed the issue. Total time of about 2 hours. I'll follow up if a) I get any further information and b) anyone is interested. Regards, Kirk Coviello | VP, Support Services +1.805.781.9378 | +1.888.781.WEST [Description: Description: Description: Description: Description: DWLogo]<http://www.digitalwest.net/> From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Kirk Coviello Sent: Wednesday, April 04, 2012 3:53 PM To: outages@outages.org Subject: Re: [outages] West Coast USA Charter Issues? And even more bizarre, traceroute to 24.205.254.116 succeeds from my desktop, but not my linux box: Public source IP for my desktop is 72.29.166.5, public IP for the linux box (see traces in first email) is 72.29.165.196. H:\>tracert 24.205.254.116 Tracing route to 24-205-254-116.dhcp.mrba.ca.charter.com [24.205.254.116] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 2 2 ms 1 ms 2 ms vlanxxx.aggr1.dwni.net [72.29.166.1] 3 15 ms 1 ms <1 ms gae-2-2.core01.dwni.pin.sbp1.digitalwest.net [72 .29.160.229] 4 1 ms 1 ms 1 ms ge-1-2-0-10.core04.dwni.pin.sbp1.digitalwest.net [72.29.160.193] 5 4 ms 4 ms 4 ms gae-0-8.core02.dwni.pin.sjc1.digitalwest.net [72 .29.160.186] 6 4 ms 4 ms 4 ms gi3-9.mag01.sjc03.atlas.cogentco.com [38.104.138 .29] 7 4 ms 4 ms 4 ms te7-4.mpd01.sjc03.atlas.cogentco.com [154.54.82. 89] 8 6 ms 6 ms 7 ms 38.104.138.158 9 9 ms 6 ms 7 ms bbr01snjsca-tge-0-2-0-2.snjs.ca.charter.com [96. 34.0.200] 10 10 ms 11 ms 11 ms bbr02snloca-tge-0-2-0-4.snlo.ca.charter.com [96. 34.0.172] 11 8 ms 8 ms 8 ms dtr04snloca-tge-0-1-0-4.snlo.ca.charter.com [96. 34.2.3] 12 8 ms 8 ms 8 ms cts01snloca-tge-1-0-0.snlo.ca.charter.com [96.34 .120.75] 13 15 ms 19 ms 17 ms 24-205-254-116.dhcp.mrba.ca.charter.com [24.205. 254.116] Trace complete. Regards, Kirk Coviello | VP, Support Services +1.805.781.9378 | +1.888.781.WEST [Description: Description: Description: Description: Description: DWLogo]<http://www.digitalwest.net/> From: outages-bounces@outages.org<mailto:outages-bounces@outages.org> [mailto:outages-bounces@outages.org]<mailto:[mailto:outages-bounces@outages.org]> On Behalf Of Kirk Coviello Sent: Wednesday, April 04, 2012 3:47 PM To: outages@outages.org<mailto:outages@outages.org> Subject: [outages] West Coast USA Charter Issues? Seeing weird issues as we did 2 weeks ago...anyone else? This time, it appears to make it through Cogent's network but dies in Charters (unlike 2 weeks ago when traceroutes died in Cogent's network). $ traceroute 24.205.254.116 traceroute to 24.205.254.116 (24.205.254.116), 30 hops max, 60 byte packets 1 72.29.165.193 (72.29.165.193) 3.071 ms 3.113 ms 3.119 ms 2 gae-2-2.core01.dwni.pin.sbp1.digitalwest.net (72.29.160.229) 29.396 ms 29.396 ms 29.388 ms 3 ge-1-2-0-10.core04.dwni.pin.sbp1.digitalwest.net (72.29.160.193) 0.880 ms 0.929 ms 0.978 ms 4 gae-0-8.core02.dwni.pin.sjc1.digitalwest.net (72.29.160.186) 3.904 ms 3.947 ms 3.937 ms 5 gi3-9.mag01.sjc03.atlas.cogentco.com (38.104.138.29) 194.431 ms 194.477 ms 194.500 ms 6 te7-4.mpd01.sjc03.atlas.cogentco.com (154.54.82.89) 14.665 ms 13.881 ms 13.905 ms 7 customer-154-138.demarc.cogentco.com (38.104.138.154) 7.968 ms * * 8 bbr01snjsca-tge-0-0-0-2.snjs.ca.charter.com (96.34.0.2) 4.768 ms * * 9 bbr02snloca-tge-0-1-0-2.snlo.ca.charter.com (96.34.0.77) 11.857 ms 11.905 ms * 10 dtr04snloca-tge-0-1-0-4.snlo.ca.charter.com (96.34.2.3) 7.991 ms 8.039 ms 8.128 ms 11 cts01snloca-tge-1-0-0.snlo.ca.charter.com (96.34.120.75) 7.884 ms 7.862 ms * 12 * * * 13 * * * 14 * * * 15 * * * 16 * * * 17 * * * 18 * * * 19 * * * 20 * * * 21 * * * 22 * * * 23 * * * 24 * * * 25 * * * 26 * * * 27 * * * 28 * * * 29 * * * 30 * * * $ $ traceroute 68.189.122.61 traceroute to 68.189.122.61 (68.189.122.61), 30 hops max, 60 byte packets 1 72.29.165.193 (72.29.165.193) 3.906 ms 3.884 ms 3.867 ms 2 gae-2-2.core01.dwni.pin.sbp1.digitalwest.net (72.29.160.229) 0.314 ms 0.329 ms 0.319 ms 3 ge-0-0-0-12.core04.dwni.pin.sbp1.digitalwest.net (72.29.160.197) 0.863 ms 0.893 ms 0.941 ms 4 gae-0-8.core02.dwni.pin.sjc1.digitalwest.net (72.29.160.186) 3.917 ms 3.917 ms 3.910 ms 5 gi3-9.mag01.sjc03.atlas.cogentco.com (38.104.138.29) 4.025 ms 4.092 ms 4.109 ms 6 te7-4.mpd01.sjc03.atlas.cogentco.com (154.54.82.89) 117.823 ms 117.682 ms 117.692 ms 7 * customer-154-138.demarc.cogentco.com (38.104.138.154) 5.132 ms * 8 bbr01snjsca-tge-0-0-0-2.snjs.ca.charter.com (96.34.0.2) 7.387 ms 5.197 ms 5.190 ms 9 bbr02snloca-tge-0-1-0-6.snlo.ca.charter.com (96.34.0.128) 11.625 ms 9.941 ms * 10 * * dtr04snloca-tge-0-1-0-5.snlo.ca.charter.com (96.34.2.81) 7.877 ms 11 * * dtr03snloca-tge-0-2-0-1.snlo.ca.charter.com (96.34.120.179) 8.156 ms 12 dtr01snloca-vln-99.snlo.ca.charter.com (96.34.120.20) 8.224 ms * dtr01snloca-tge-4-3.snlo.ca.charter.com (96.34.120.111) 7.967 ms 13 acr01atscca-tge-4-1.atsc.ca.charter.com (96.34.120.151) 8.422 ms 8.348 ms 8.452 ms 14 cts02atscca-gbe-1-0-1.atsc.ca.charter.com (96.34.120.11) 8.269 ms * * 15 * * * 16 * * * 17 * * * 18 * * * 19 * * * 20 * * * 21 * * * 22 * * * 23 * * * 24 * * * 25 * * * 26 * * * 27 * * * 28 * * * 29 * * * 30 * * * $ Regards, Kirk Coviello | VP, Support Services +1.805.781.9378 | +1.888.781.WEST [Description: Description: Description: Description: Description: DWLogo]<http://www.digitalwest.net/>
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Kirk Coviello