
Outbound calling with Flowroute SIP trunking impacted since ~ 10:25 AM ET. Calls to support were not completing at all, now just ring. Flowroute NOC on Twitter no updates as of yet.

FlowrouteNOC twitter update: Flowroute @FlowrouteNOC <https://twitter.com/FlowrouteNOC> 2m2 minutes ago<https://twitter.com/FlowrouteNOC/status/843837034254884864> More Outbound & inbound calling is currently impaired. Our team is currently looking into the issue. We will provide an update in 10 min. From: Wyn Bryant Sent: Monday, March 20, 2017 10:43 AM To: 'outages@outages.org' <outages@outages.org> Subject: Flowroute SIP trunking Outbound calling with Flowroute SIP trunking impacted since ~ 10:25 AM ET. Calls to support were not completing at all, now just ring. Flowroute NOC on Twitter no updates as of yet.

Similarly, our gateway no longer registers with them where it did earlier this morning so it seems like inbound would also be impacted. On Mon, Mar 20, 2017 at 9:43 AM, Wyn Bryant via Outages <outages@outages.org
wrote:
Outbound calling with Flowroute SIP trunking impacted since ~ 10:25 AM ET.
Calls to support were not completing at all, now just ring.
Flowroute NOC on Twitter no updates as of yet.
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

inbound is down for me on some DID's also so this isnt limited to outbound chris On Mon, Mar 20, 2017 at 10:43 AM, Wyn Bryant via Outages < outages@outages.org> wrote:
Outbound calling with Flowroute SIP trunking impacted since ~ 10:25 AM ET.
Calls to support were not completing at all, now just ring.
Flowroute NOC on Twitter no updates as of yet.
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

I have a trunk registered with LA and another with LV. The LA one is working and registered. The LV is down and unregistered. So far none of my users are complaining. Thanks, Jeff On Mar 20, 2017, at 9:57 AM, chris via Outages <outages@outages.org<mailto:outages@outages.org>> wrote: inbound is down for me on some DID's also so this isnt limited to outbound chris On Mon, Mar 20, 2017 at 10:43 AM, Wyn Bryant via Outages <outages@outages.org<mailto:outages@outages.org>> wrote: Outbound calling with Flowroute SIP trunking impacted since ~ 10:25 AM ET. Calls to support were not completing at all, now just ring. Flowroute NOC on Twitter no updates as of yet. _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages

Confirmed, and an update on Twitter: https://twitter.com/FlowrouteNOC/status/843837034254884864 "Outbound & inbound calling is currently impaired. Our team is currently looking into the issue. We will provide an update in 10 min." That was 13min ago. From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Wyn Bryant via Outages Sent: Monday, March 20, 2017 10:43 AM To: outages@outages.org Subject: [outages] Flowroute SIP trunking Outbound calling with Flowroute SIP trunking impacted since ~ 10:25 AM ET. Calls to support were not completing at all, now just ring. Flowroute NOC on Twitter no updates as of yet.

Actually that tweet is from 9 minutes ago at 9:05 am Mountain. Twitter has this handy feature that tells you how long ago a tweet was posted. On Mon, Mar 20, 2017 at 9:03 AM, Kathy Dake via Outages <outages@outages.org
wrote:
Confirmed, and an update on Twitter: https://twitter.com/ FlowrouteNOC/status/843837034254884864
“Outbound & inbound calling is currently impaired. Our team is currently looking into the issue. We will provide an update in 10 min.”
That was 13min ago.
*From:* Outages [mailto:outages-bounces@outages.org] * On Behalf Of *Wyn Bryant via Outages *Sent:* Monday, March 20, 2017 10:43 AM *To:* outages@outages.org *Subject:* [outages] Flowroute SIP trunking
Outbound calling with Flowroute SIP trunking impacted since ~ 10:25 AM ET.
Calls to support were not completing at all, now just ring.
Flowroute NOC on Twitter no updates as of yet.
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

We seem to be getting inbound calls from only 1 of their servers at this time From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Kathy Dake via Outages Sent: Monday, March 20, 2017 8:03 AM To: outages@outages.org Subject: Re: [outages] Flowroute SIP trunking Confirmed, and an update on Twitter: https://twitter.com/FlowrouteNOC/status/843837034254884864 "Outbound & inbound calling is currently impaired. Our team is currently looking into the issue. We will provide an update in 10 min." That was 13min ago. From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Wyn Bryant via Outages Sent: Monday, March 20, 2017 10:43 AM To: outages@outages.org<mailto:outages@outages.org> Subject: [outages] Flowroute SIP trunking Outbound calling with Flowroute SIP trunking impacted since ~ 10:25 AM ET. Calls to support were not completing at all, now just ring. Flowroute NOC on Twitter no updates as of yet.

This is old news, but for completeness on this list, as of 12:39 EDT: Service is fully restored, but we are continuing to actively monitor. Still having issues? Submit a ticket at http://support.flowroute.com. @FlowrouteNOC on Twitter is usually decent at posting updates (even if it is just 'new update to come in 10 minutes'), and they say an RFO should be up no later than tomorrow: https://twitter.com/FlowrouteNOC/status/843864652266196992 From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Jordan Morris via Outages Sent: Monday, March 20, 2017 11:39 AM To: outages@outages.org Subject: Re: [outages] Flowroute SIP trunking We seem to be getting inbound calls from only 1 of their servers at this time From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Kathy Dake via Outages Sent: Monday, March 20, 2017 8:03 AM To: outages@outages.org<mailto:outages@outages.org> Subject: Re: [outages] Flowroute SIP trunking Confirmed, and an update on Twitter: https://twitter.com/FlowrouteNOC/status/843837034254884864 "Outbound & inbound calling is currently impaired. Our team is currently looking into the issue. We will provide an update in 10 min." That was 13min ago. From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Wyn Bryant via Outages Sent: Monday, March 20, 2017 10:43 AM To: outages@outages.org<mailto:outages@outages.org> Subject: [outages] Flowroute SIP trunking Outbound calling with Flowroute SIP trunking impacted since ~ 10:25 AM ET. Calls to support were not completing at all, now just ring. Flowroute NOC on Twitter no updates as of yet.
participants (8)
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chris
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Hershberger, Jeff
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Jacob Scherb
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Jordan Morris
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Kathy Dake
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Lucky 225
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Tim Beers
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Wyn Bryant