
A couple hours ago we had all $DAYJOB equipment power cycle at PhoenixNAP. We opened a ticket and requested a RFO. Apparently multiple customers had an issue. PhoenixNAP (or a portion of it) appears to be hard down now. All our equipment is offline and multiple waves are down. Does anybody have updated ticket information on what is happening? Adrian

I’ve seen no alarms for our virtual servers nor our cabinet. — Carlos Alvarez 602-368-6403 On Nov 12, 2018, 11:37 PM -0700, Adrian via Outages <outages@outages.org>, wrote:
A couple hours ago we had all $DAYJOB equipment power cycle at PhoenixNAP. We opened a ticket and requested a RFO. Apparently multiple customers had an issue.
PhoenixNAP (or a portion of it) appears to be hard down now. All our equipment is offline and multiple waves are down. Does anybody have updated ticket information on what is happening?
Adrian
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

I'm seeing one side of our A/B power offline at 11:21PM MST, back online as of 11:56PM MST in our colocation environment. PhoenixNAP NOC confirmed a power outage but did not elaborate on the extent of it. On Tue, Nov 13, 2018, 12:40 AM Carlos Alvarez via Outages < outages@outages.org wrote:
I’ve seen no alarms for our virtual servers nor our cabinet.
— Carlos Alvarez 602-368-6403 On Nov 12, 2018, 11:37 PM -0700, Adrian via Outages <outages@outages.org>, wrote:
A couple hours ago we had all $DAYJOB equipment power cycle at PhoenixNAP. We opened a ticket and requested a RFO. Apparently multiple customers had an issue.
PhoenixNAP (or a portion of it) appears to be hard down now. All our equipment is offline and multiple waves are down. Does anybody have updated ticket information on what is happening?
Adrian
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages

I believe this may be the ~3rd power event that has occurred tonight thus far From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Bill Ewing via Outages Sent: Tuesday, November 13, 2018 12:59 AM To: outages@outages.org Subject: EXT_Re: [outages] PhoenixNAP down I'm seeing one side of our A/B power offline at 11:21PM MST, back online as of 11:56PM MST in our colocation environment. PhoenixNAP NOC confirmed a power outage but did not elaborate on the extent of it. On Tue, Nov 13, 2018, 12:40 AM Carlos Alvarez via Outages <outages@outages.org<mailto:outages@outages.org> wrote: I’ve seen no alarms for our virtual servers nor our cabinet. — Carlos Alvarez 602-368-6403 On Nov 12, 2018, 11:37 PM -0700, Adrian via Outages <outages@outages.org<mailto:outages@outages.org>>, wrote: A couple hours ago we had all $DAYJOB equipment power cycle at PhoenixNAP. We opened a ticket and requested a RFO. Apparently multiple customers had an issue. PhoenixNAP (or a portion of it) appears to be hard down now. All our equipment is offline and multiple waves are down. Does anybody have updated ticket information on what is happening? Adrian _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages
participants (4)
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Adrian
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Bill Ewing
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Carlos Alvarez
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Neader, Brent